Scope of Services
Define precisely which administrative, recordkeeping, and communication tasks the provider will perform, including exclusions and escalation paths for exceptions.
A well-drafted agreement reduces operational risk, clarifies fiduciary responsibilities, and helps ensure regulatory compliance under ERISA, IRS rules, and related state law. It also sets data-handling and reporting expectations for payroll, recordkeeping, and participant communications.
Organizations and professionals who commonly draft, review, or sign a Plan Sponsor Agreement include plan sponsors, HR leaders, benefits administrators, third-party administrators, and outside counsel.
Use these role distinctions to assign review, execution, and ongoing oversight responsibilities within your organization.
Typically an HR director or benefits manager authorized by board or company resolution to execute plan operational documents and consent to service-provider access; their signature confirms administrative authority and operational acceptance.
An officer of the sponsoring employer (CEO, CFO, or designee) with delegated signing authority for legal and financial obligations; this signature binds the organization to fiduciary covenants and indemnity clauses.
Define precisely which administrative, recordkeeping, and communication tasks the provider will perform, including exclusions and escalation paths for exceptions.
Specify who may act for the sponsor, how decisions are recorded, and any conditions under which the provider may rely on sponsor instructions.
Describe data access, encryption standards, breach notification timing, and any HIPAA or state privacy obligations applicable to participant information.
State fee schedules, invoicing cadence, deductions from plan assets (if any), reimbursement of expenses, and late payment remedies.
Set reporting frequency, contents of reconciliation reports, and the sponsor's right to audit or inspect records and supporting documentation.
Include effective and expiration dates, termination for cause/for convenience, transition assistance obligations, and data return or destruction procedures.
| Field | Configuration |
|---|---|
| Signature | Require signature + printed name + date |
| Authentication | Email + optional SMS code or ID check |
| Routing | Sequential: sponsor → provider → counsel |
| Retention | Store signed PDF with audit trail |
Use an eSignature platform that supports secure authentication, audit trails, and compliant record retention.
Confirm the platform can export a signed PDF with an audit trail, preserve tamper evidence, and allow secure long-term storage.
Set in the agreement; governs obligations and reporting cycles
Typically 30–90 days for termination or material changes
Monthly or quarterly reconciliations as specified
Annual filing deadlines per IRS and DOL rules
Allow reasonable access during normal business hours
Define scope, fees, and timelines; obtain internal approvals.
ERISA counsel reviews fiduciary, indemnity, and reporting clauses.
Parties sign, date, and exchange executed copies.
Migrate participant data and begin live operations per schedule.
Sponsor negotiates scope and data migration terms
Sponsor requires indemnity and audit access
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |