Subscription Term
Specify initial term, automatic renewal mechanics, and renewal notice periods so both parties understand when commitments renew and how to prevent unwanted renewal.
A well-drafted PLUR Subscription Agreement reduces billing disputes, clarifies renewal and cancellation rights, and allocates risk for data protection and regulatory compliance. It also documents pricing, usage limits, and termination remedies so parties can rely on predictable operational and financial outcomes.
Organizations and individuals using ongoing services complete this agreement to formalize access, payments, and responsibilities.
Ensure the person signing has the delegated authority to bind the party; see the signatory guidance below.
A senior finance officer or named signatory who can bind the organization to recurring payment obligations, accept automatic renewals, and confirm budgetary authority; responsible for escalation if billing disputes arise.
An operations or IT manager who oversees service delivery, confirms technical onboarding details, and coordinates with vendor support for SLA enforcement and change requests during the subscription term.
| Field | Configuration |
|---|---|
| Signer Order | Use role-based sequential signing to ensure approvals occur in the correct order. |
| Authentication | Enable email + SMS or KBA for higher-risk agreements. |
| Audit Trail | Capture IP, timestamp, and user actions for evidentiary support. |
| Retention | Configure secure storage with tamper-evident metadata and export options. |
Ensure the chosen eSignature platform supports required security, file formats, and integrations used by your organization.
Confirm SSO, API access, and any HIPAA BAA before sending PHI or other regulated data through the workflow.
Specify initial term, automatic renewal mechanics, and renewal notice periods so both parties understand when commitments renew and how to prevent unwanted renewal.
Detail recurring fees, billing frequency, invoicing contact, late payment remedies, and any indexing or escalation provisions tied to pricing adjustments.
Describe termination for convenience and for cause, notice windows, cure periods, and post-termination obligations including data return or deletion.
If applicable, include SLA metrics, measurement methodology, remedies for downtime, and maintenance windows to align expectations on availability and support.
Define roles for data controller/processor, security measures, breach notification timelines, and compliance with applicable laws such as HIPAA where relevant.
Clarify license scope, restrictions, and ownership of customer data versus provider IP; include permitted users and geographic limitations if required.
Date when rights and duties commence; use MM/DD/YYYY format.
Date of first invoice and start of payment cycle.
Typical window: 30–60 days prior to renewal for cancellation.
Specify required advance notice for convenience terminations.
Schedule retention reviews at contract end for archival needs.
Agreement signed and effective; onboarding begins.
Service access provisioned and acceptance testing finished.
Recurring invoices issued per payment terms each cycle.
Renewal notice window ends; parties either renew or wind down.
| Criteria | PLUR Subscription Agreement | Master Services Agreement |
|---|---|---|
| Purpose | recurring service access | broad services, project-based |
| Term Focus | subscription term & renewal | project milestones & deliverables |
| Rates | fixed recurring fees | variable project pricing |
| SLA | often embedded | may be separate exhibit |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | Varies | Varies |