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Point of Sale Machines Template

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POINT OF SALE MACHINES AGREEMENT

This General Business Agreement for the supply, installation, operation and maintenance of point of sale machines (the Agreement) is entered into as of Date: by and between Provider Name: (the Provider) and Merchant Name: (the Merchant).

WHEREAS

WHEREAS, Provider is engaged in the business of supplying, installing and maintaining electronic point of sale machines, associated peripherals and software (collectively, Equipment);

WHEREAS, Merchant operates a retail or service business and desires to obtain from Provider the Equipment and related services on the terms and conditions set forth herein; and

WHEREAS, the parties desire to set forth their respective rights and obligations regarding delivery, installation, maintenance, data handling, payment and other matters in this Agreement.

1. Scope of Work

Provider shall supply, deliver, install, configure and, where applicable, integrate the Equipment and software necessary for Merchant to accept electronic payments at Merchant's premises described below. Provider's obligations include training Merchant personnel, providing routine maintenance and performing corrective repairs as set forth in this Agreement.

2. Payment Terms

Merchant shall pay Provider the fees set forth below in consideration for Equipment, installation and recurring services. All fees are payable in U.S. dollars and exclusive of applicable taxes unless otherwise stated.

Payment Schedule: Merchant shall pay Provider as follows: Initial payment due upon execution in the amount of ; remaining Equipment Fee due . Recurring fees are due in advance.

Late Payment: Any amount not paid when due shall accrue interest at the rate of percent per month (or the maximum permitted by law, if lower) from the due date until paid. Merchant shall also reimburse Provider for reasonable collection costs and attorneys' fees.

3. Term and Termination

Term: This Agreement commences on Start Date: and continues until End Date: , unless earlier terminated in accordance with this Section.

Either party may terminate this Agreement for convenience upon providing written notice no fewer than days to the other party. Either party may terminate for material breach if the breaching party fails to cure such breach within days after written notice specifying the breach.

Upon termination, Merchant shall return all Equipment to Provider in substantially the same condition as delivered, normal wear and tear excepted, within business days. Charges for unreturned, damaged or missing Equipment shall be the greater of fair market value or the replacement cost.

4. Confidentiality

Each party (the Recipient) shall keep confidential all non-public information disclosed by the other party (the Discloser) that is identified as confidential or would reasonably be understood to be confidential under the circumstances ("Confidential Information"). Confidential Information includes, without limitation, transaction records, merchant data, technical specifications, security protocols, pricing and business terms.

The Recipient shall not disclose Confidential Information to third parties except to its employees, contractors and advisors who have a need to know and who are bound by confidentiality obligations at least as protective as those herein. The Recipient shall use at least the same degree of care to protect Confidential Information as it uses to protect its own confidential information, but in no event less than reasonable care.

Exceptions: Confidential Information does not include information that (a) is or becomes publicly available through no breach by the Recipient; (b) is rightfully received from a third party without restriction; (c) is independently developed by the Recipient without use of the Discloser's Confidential Information; or (d) is required to be disclosed by law, provided the Recipient gives prompt notice to the Discloser to permit protective measures.

5. Data Security and Compliance

Provider shall implement and maintain technical and organizational safeguards designed to protect cardholder data and other sensitive data processed by the Equipment, in accordance with applicable payment industry standards. Provider shall promptly notify Merchant of any confirmed security breach affecting Merchant's data, and shall cooperate with Merchant in investigation and remediation.

Merchant shall comply with all applicable laws and payment network rules governing the use of the Equipment and shall timely implement required software updates and security measures as provided by Provider.

6. Ownership; Risk of Loss

Unless expressly stated otherwise in writing, Provider retains all ownership and title to Equipment provided to Merchant. Risk of loss or damage to Equipment shall transfer to Merchant upon delivery to Merchant's premises, except that Provider retains a security interest to secure payment obligations where permitted by law.

7. Maintenance; Service Levels

Provider will provide maintenance and repairs as required to keep Equipment in working order. Provider's obligations do not extend to damage caused by misuse, alteration, unauthorized repair, or external events beyond Provider's control, for which Merchant shall be responsible.

8. Indemnification and Limitation of Liability

Indemnification: Each party shall indemnify, defend and hold harmless the other party from third-party claims arising from the indemnifying party's breach of this Agreement, negligence, willful misconduct, or violation of law, except to the extent caused by the indemnitee's own negligence or breach.

Limitation of Liability: Except for liability arising from willful misconduct, gross negligence, or violation of confidentiality obligations, neither party shall be liable to the other for consequential, incidental, punitive or special damages, and aggregate liability shall be limited to the greater of fees paid by Merchant in the preceding twelve months or $5,000.

9. Insurance

Each party shall maintain insurance coverage appropriate to its obligations hereunder, including general liability insurance. Upon request, a party shall provide certificates of insurance evidencing the required coverage.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to its conflicts of law principles.

11. Entire Agreement; Amendments

This Agreement, including any exhibits and written statements of work expressly incorporated herein, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior and contemporaneous agreements, proposals and communications, whether written or oral. No amendment shall be effective unless in a writing signed by both parties.

12. Notices

Notices under this Agreement shall be in writing and delivered to the addresses below by hand, nationally recognized overnight courier, or certified mail (return receipt requested). Notices are deemed given on the date of receipt.

13. Miscellaneous Provisions

Assignment: Neither party may assign this Agreement without the prior written consent of the other party, except that Provider may assign to an affiliate or in connection with a sale of substantially all of its assets.

Relationship of Parties: The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency or employment relationship between the parties.

Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Provider Name:

By:

Date:

Merchant Name:

By:

Date:

Enter text✕

What the Point of Sale Machines Template Covers

A Point of Sale Machines Template is a standardized document used to record the sale, lease, installation, or servicing of POS hardware and associated services. It captures device details (model, serial), merchant and processor information, payment terms, delivery and installation schedules, warranty or maintenance commitments, and acceptance criteria. The template helps ensure consistent onboarding of devices, assigns responsibilities for setup and PCI compliance, and creates an auditable record for accounting, tax, and support workflows.

Why use a dedicated template for POS devices

Using a standardized Point of Sale Machines Template reduces ambiguity about ownership, activation timing, liability for chargebacks, and support obligations while providing a clear record for tax and compliance reviews.

Why use a dedicated template for POS devices

Who typically completes and signs this template

Signatures come from authorized representatives (merchant owner, reseller account manager, or processor signatory) to confirm acceptance and payment terms.

  • Merchant operations managers who authorize purchases and confirm device delivery and activation.
  • Third-party resellers or integrators who record equipment specifications, installation steps, and warranty terms.
  • Payment processors or acquiring banks that require merchant identification, routing, and compliance attestations.

Essential sections to include in a professional template

A complete Point of Sale Machines Template groups technical, commercial, legal, and operational details to reduce downstream disputes and accelerate activation.

Device Details

Model, manufacturer, serial number, firmware version, and any preinstalled software required for processor certification.

Merchant Information

Legal business name, DBA, tax identification, business address, contact person, and merchant account identifier.

Payment Terms

Purchase price or lease schedule, deposit terms, recurring fees, accepted payment methods, and invoicing cadence.

Installation & Acceptance

Scheduled installation date, acceptance tests, who performs testing, and criteria for successful handover.

Support & Warranty

Warranty period, response times, covered repairs, preventative maintenance, and escalation contacts.

Compliance & Security

PCI responsibilities, required encryption standards, data handling instructions, and any required attestations.

Required information fields at a glance

Merchant Name: Full legal business name
Device Serial: Unique serial or IMEI
Processor ID: Acquirer/merchant ID
Effective Date: MM/DD/YYYY
Price / Fees: Amount and billing terms
Authorized Signer: Name and title

Step-by-step: completing and issuing the template

Follow these sequential steps to fill, verify, sign, and store the POS machine agreement to minimize processing delays.

  • 01
    Gather documentation: Collect merchant ID, tax ID, device inventory, and processor requirements.
  • 02
    Fill template: Complete all required fields and attach device photos or manifest if applicable.
  • 03
    Review & sign: Confirm terms with merchant and obtain authorized signatures or eSign authentication.
  • 04
    Distribute copies: Send executed copies to merchant, processor, and internal records.

Configuring the template as an online workflow

Set up form fields, signer order, and authentication to match your operational and compliance needs before sending.

Field Configuration
Template Fields Map serial, model, and merchant ID as required fields
Conditional Logic Show warranty or lease sections based on selection
Authentication Choose email, SMS code, or KBA per processor needs
Save & Reuse Publish as reusable template for repeat deployments

Where completed templates typically go

Routing ensures each stakeholder receives the appropriate copy and helps link the record to activation and accounting systems.

  • To Merchant: Provide signed copy for merchant records and onboarding.
  • To Processor: Send required merchant and device data for activation and compliance.
  • To Reseller: Reseller retains copy for warranty and support tracking.
  • To Accounting: Attach invoice and contract to AP for payment processing.

Technical and integration considerations

Ensure your eSignature provider supports required formats and integrations for automated routing and long-term storage.

  • File Formats: PDF or DOCX exports for archival and processing
  • Integrations: Link to CRM, ERP, or payment platforms (Salesforce, NetSuite)
  • Authentication: Support email, SMS, SSO, or stronger methods

Typical timelines and processing expectations

Common schedule items to include so activation, shipment, and billing align with merchant expectations.

Provisioning Lead Time:

Allow 3–7 business days for order fulfillment and imaging.

Shipping Window:

Standard shipment 2–5 business days depending on carrier.

Activation Window:

Processor activation typically completes within 24–72 hours after provisioning.

Trial / Testing:

Schedule a 1–3 day acceptance testing period following install.

Renewal Notice:

Provide 30–60 days notice for lease renewals or terminations.

Common mistakes to avoid

  • Leaving serial numbers blank or inconsistent across documents, which frustrates inventory reconciliation and warranty claims.
  • Failing to specify which party is responsible for PCI compliance and encryption obligations, causing processor delays.
  • Using vague payment terms like 'reasonable fee' instead of precise dollar amounts or billing formulas, leading to disputes.
  • Not recording acceptance test criteria, which makes it difficult to confirm whether installation defects are covered by warranty.

Consequences of incorrect or incomplete templates

Chargeback Liability: Increased merchant liability
PCI Fines: Potential penalties from card brands
Warranty Void: Incorrect records may void coverage
Activation Delays: Processor holds or rejects setup
Tax Reporting Errors: Misstated asset or expense reporting
Contract Breach: Exposure to legal claims

How sale and lease templates differ for POS machines

Compare core terms to choose the correct document: sale transfers ownership; lease keeps ownership with recurring payments and different tax treatment.

Document Type Sale Agreement Lease Agreement
Ownership Transfer immediate lessor retains title
Payment Structure one-time or installment recurring periodic payments
Term Length n/a or warranty period fixed lease term
Early Termination buyer's remedy termination fee possible

eSignature vendor pricing and key differences

Compare starting price, bulk-send availability, audit trail, HIPAA support, and envelope or usage caps when selecting an eSignature provider.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Frequently asked questions about the template

Answers to common questions about signing, notarization, storage, and eSignature legality for Point of Sale Machines Templates.


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