Can I sign the Porting Authority electronically?

Yes. Electronic signatures are generally valid under the ESIGN Act (15 U.S.C. §7001) and state UETA laws when intent, consent, attribution, and retention requirements are met. Confirm carrier acceptance and ensure your e-sign platform captures authentication and an audit trail for disputes.

What authentication strength is recommended?

Match authentication to risk: email or SMS is often accepted for consumer ports, while business accounts benefit from multi-factor, knowledge-based, or stronger identity-proofing methods to reduce fraud and speed carrier verification.

Do carriers accept scanned or emailed LOAs?

Many carriers accept scanned or digitally signed Letters of Authorization or Porting Authority Documents, but policies vary. Verify the gaining carrier's submission requirements and include metadata or an audit trail to avoid manual rework or rejection.

How do I revoke a Porting Authority?

Revoke by sending written notice to both gaining and losing carriers and retain proof of delivery. If a port is pending, notify carriers immediately and follow their dispute procedures to halt or reverse the transfer when possible.

Are notarization or witnesses required?

Not typically for standard porting authorizations. Notarization or witnesses are rarely required unless specified by carrier policy or state law; where needed, use Remote Online Notarization if permitted and retain the recording and journal entries.

What supporting documents should I include?

Attach a recent carrier bill showing the number and account name, corporate resolution or power of attorney for agents, and government ID if requested. Clear supporting evidence accelerates verification and reduces the chance of carrier rejection or fraud investigation.

Electronic Signature
Templates
Miscellaneous
Porting Authority Document

Porting Authority Document

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Porting Authority Document

Parties

Client Name:

Client Business Name (if applicable): Receiving Carrier / Authorized Agent:

WHEREAS

WHEREAS, Client is the lawful account holder and authorized representative for the telecommunications services and telephone numbers identified in this document; and

WHEREAS, Receiving Carrier / Authorized Agent requires written authorization to initiate and complete the porting of telephone numbers, account information, and related services from the current service provider to Receiving Carrier / Authorized Agent; and

WHEREAS, the parties wish to set forth the scope, payment terms, confidentiality obligations, and other material terms governing such porting activity in a binding agreement.

Account and Service Information

Current Service Provider Name: Current Account Number with Provider: Account Name as billed by Current Provider: Account PIN or Authorization Code (if applicable): Telephone Numbers to be Ported (list one per line):

Scope of Work

Receiving Carrier / Authorized Agent shall take all necessary actions to effect the transfer (port) of the telephone numbers and associated services identified above from the Current Service Provider to Receiving Carrier / Authorized Agent, including initiating port-out requests, coordinating required cutover windows, and verifying successful completion of porting with both originating and receiving networks. This authorization includes release of billing and account information necessary to validate the port request.

Detailed Scope Instructions and Special Requirements:

Payment Terms

In consideration for the services to be provided under this document, Client agrees to pay Receiving Carrier / Authorized Agent the fees set forth below.

Total Fee for Porting Services (per this Agreement): Payment Schedule: Late Payment Fee or Interest:

Term and Termination

This Agreement commences on the Effective Date set forth below and continues until completion of the porting services unless earlier terminated in accordance with this section.

Effective Date: . Anticipated Completion Date: .

Termination Notice Period:

Either party may terminate this Agreement for material breach by the other party if such breach remains uncured for the notice period set forth above. Termination shall not relieve Client of its obligation to pay for services performed and non‑recoverable costs incurred prior to termination.

Confidentiality

Each party shall treat as confidential and shall not disclose to any third party any non‑public business, technical or financial information obtained from the other party in connection with this Agreement. Confidential information does not include information that is or becomes publicly available through no breach by the receiving party, or that is independently developed without use of the other party's confidential information. The obligations in this paragraph survive termination of this Agreement for a period of years.

Representations and Authorizations

Client represents and warrants that Client is the authorized account holder or has full authority to request the porting of the telephone numbers listed herein. Client authorizes Receiving Carrier / Authorized Agent to request and obtain information from the Current Service Provider as necessary to execute the port. Client further authorizes the Current Service Provider to release account and billing information necessary to validate and complete the port request.

Client Contact for Porting Queries: Phone: Email:

Additional Terms or Special Provisions:

Governing Law and Entire Agreement

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to principles of conflicts of law. The parties agree that exclusive venue for any dispute arising under this Agreement shall be the courts located within that State unless otherwise agreed in writing.

This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, negotiations and discussions, whether oral or written. Any amendment or modification must be in writing and signed by both parties.

Client Authorization

By checking the box below, Client certifies under penalty of perjury that the information provided in this document is true and correct and that Client is authorized to request the porting of the numbers listed above.

I hereby authorize the porting of the telephone numbers and associated account information as set forth in this Porting Authority Document.

Client Printed Name:

By:

Date:

Receiving Carrier / Agent Printed Name:

By:

Date:

What the Porting Authority Document Is

The Porting Authority Document is a written authorization that allows a subscriber to transfer one or more telephone numbers from one carrier to another. It typically includes account identifiers, the numbers to be ported, the current carrier name, the gaining carrier, and the subscriber's signature or authorized representative signature. In the United States, electronic execution is generally permitted under the ESIGN Act and state UETA laws when the document meets intent, consent, attribution, and record-retention requirements. Service providers and carriers use this document to validate requests and prevent unauthorized porting.

Why a Clear Authorization Matters

Use a Porting Authority Document to document subscriber consent, speed the carrier validation process, and reduce unauthorized number transfers. When executed electronically with clear intent and retention, the document supports compliance with ESIGN and state UETA frameworks for legally binding authorizations.

Who Typically Completes This Document

Common users include subscribers, losing and gaining carriers, account administrators, telecom resellers, and authorized third-party representatives.

Subscribers authorizing a number transfer for personal or business lines, verifying identity and account details.
Gaining carriers collecting consent to request porting and to confirm service activation schedules.
Authorized agents or third-party porting services acting on behalf of enterprise customers with documented authority.

Match signer authority to account records and maintain a copy for audit and dispute resolution with carriers.

Who Has Authority to Sign

Subscriber

The subscriber owns the telephone number and must provide identifying account details, service address, and explicit authorization for porting. Carriers typically require the subscriber's signature or digitally authenticated consent; inaccurate account data may delay or reject the port request and trigger security checks.

Agent

An authorized agent acting for a business must present written proof of authority, such as corporate resolution, power of attorney, or carrier-specific authorization form. Agents should include direct contact information and an authorizing signature to satisfy carrier verification and reduce processing delays.

Core Elements to Include in the Document

Essential elements of a Porting Authority Document ensure carrier validation, including clear subscriber identity, account numbers, numbers to be ported, effective date, scope of authority, and signer authentication.

Subscriber Identity

Include full legal name, billing name (if different), account holder type (individual or business), and a government ID number or account PIN if required by carrier verification procedures.

Account Details

Provide current carrier name, account number exactly as on the carrier bill, service address, and contact phone or email used by the carrier to validate ownership.

Numbers to Port

List each telephone number in full E.164 or national format, specify if ports are partial, and indicate any associated extensions or service identifiers to avoid formatting errors and carrier rejection.

Authorization Scope

Specify whether authorization covers a single port request, all numbers for an account, or ongoing rights for a third party to initiate future ports, and note any effective-date limits or expirations.

Signature & Date

Include a dated signature block for the subscriber or authorized representative. For electronic execution, capture a verifiable signature artifact, signer authentication method, and a timestamp recorded in an audit trail.

Authentication Evidence

Attach or reference supporting documents such as a recent carrier bill showing the number and account, corporate resolution, power of attorney, or identity-verification outputs from credential-analysis services.

Security and Compliance Overview

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest.

Audit Trail: Detailed timestamps, IP, and action log.

Authentication: SMS, email, KBA, or advanced methods.

HIPAA: BAA available for protected health information.

Compliance: ESIGN, UETA, SOC 2 Type II, ISO 27001.

Tamper Evidence: Signed PDFs with integrity checks.

Step-by-Step: Fill and Submit

Follow these steps to complete and submit a Porting Authority Document accurately and in carrier-compliant format.

01

Verify Account: Confirm account number and billing name.
02

List Numbers: Enter each telephone number precisely.
03

Attach Proof: Include recent carrier bill or POA.
04

Sign & Date: Sign, date, and record authentication details.

Set Up an Online Porting Workflow

Configure an online Porting Authority workflow to collect required fields, attachments, and secure signer authentication before submitting to carriers.

Field	Configuration
Full Legal Name Field	Required text field; exact match
Account Number Field	Required; include dashes and leading zeros
Numbers to Port Field	Multi-line; accept E.164 or national format
Attachments & ID	Require recent bill upload; accept PDF or JPG

Distribution and Platform Requirements

Ensure your signing platform supports secure e-signing, attachments, and audit trails compatible with carrier requirements.

Integrations: Salesforce, NetSuite, Google Workspace, Box.
File Types: PDF, DOCX, image files accepted.
Auth Options: Email link, SMS code, KBA, SSO.

Where to Send the Completed Form

Routing the completed Porting Authority Document depends on carrier procedures; follow the gaining carrier's submission channel and retain proof of delivery.

Submit to Gaining Carrier: Use carrier portal, email, or web form per their instructions.
Notify Losing Carrier: Some carriers require notice; follow loss carrier policies.
Save Proof: Keep transmission receipts, timestamps, and audit logs.
Escalation: Contact carrier support with account and document details if issues.

Timelines and Typical Processing Expectations

Understand expected processing windows and regulatory timelines to set correct expectations for number portability and avoid service interruptions.

Upon Request:

Provide document when gaining carrier requests porting authorization.

Carrier Verification Window:

Carriers typically verify within 24–72 hours depending on complexity.

Service Activation:

Gaining carrier schedules cutover after verification; timeline varies by carrier.

Dispute Period:

Retain records for at least 90 days to address carrier disputes.

Audit Retention:

Keep proofs of authorization and transmission for one year or longer.

Key Milestones from Request to Cutover

Key milestones show the typical sequential stages from request submission through final cutover and post-port verification.

01

Request Submitted

Gaining carrier receives your Porting Authority and initiates verification.

02

Verification

Carriers confirm account details and supporting documents; may contact subscriber.

03

Port Scheduled

Carriers arrange cutover window and notify involved parties of timing.

04

Cutover & Confirmation

Service transfers and final verification; retain confirmation receipts for record.

Common Preparation Errors to Avoid

Incomplete account numbers, mismatched names, or incorrect service addresses are frequent causes of port rejection and significant delays.
Failing to attach a current carrier bill or proof of authorization forces manual verification and often requires resubmission.
Using ambiguous authorization language or open-ended authority increases risk of unintended ports and may prompt carrier rejection.
Relying solely on a scanned handwritten signature without verifiable execution metadata can complicate dispute resolution.

Top Risks and Potential Consequences

Unauthorized Porting: Service loss and fraud exposure.

Billing Disputes: Incorrect billing, reconciliation issues.

Carrier Rejection: Processing delays and re-submission.

Regulatory Risk: FCC complaints or investigations.

Data Exposure: PII leakage if attachments unsecured.

Contract Liability: Potential indemnity or damages.

How This Document Differs from Similar Authorizations

Compare common authorization instruments to choose the appropriate document for number porting and third-party delegation.

Criteria	Porting Authority	Letter of Authorization	Power of Attorney
Primary Purpose	number transfer	account actions	legal agency
Scope	specific numbers	account-level tasks	broad legal scope
Typical Evidence	carrier bill	signed loa	notarized poa
Execution Formality	carrier form or signature	signature	often notarized

eSignature Vendor Comparison for Porting Workflows

Compare common eSignature vendors on starter pricing, trial availability, bulk send, audit trails, HIPAA compliance, and envelope limits for Porting Authority workflows.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting Price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free Trial	7-day free trial	Varies by plan	Varies by plan	Varies by plan	Varies by plan
Bulk Send	Yes	Yes	Yes	Yes	No
Audit Trail	Yes	Yes	Yes	Yes	Yes
HIPAA Compliant	Yes	Yes	Yes	No	No
Envelope Cap	No envelope cap	100 envelopes/user/year	Varies by plan	Varies by plan	Varies by plan

FAQs and Troubleshooting

Answers to frequent questions about signing, submitting, and disputing Porting Authority Documents across carriers and electronic platforms.

Need help? Contact support

Can I sign the Porting Authority electronically?
Yes. Electronic signatures are generally valid under the ESIGN Act (15 U.S.C. §7001) and state UETA laws when intent, consent, attribution, and retention requirements are met. Confirm carrier acceptance and ensure your e-sign platform captures authentication and an audit trail for disputes.
What authentication strength is recommended?
Match authentication to risk: email or SMS is often accepted for consumer ports, while business accounts benefit from multi-factor, knowledge-based, or stronger identity-proofing methods to reduce fraud and speed carrier verification.
Do carriers accept scanned or emailed LOAs?
Many carriers accept scanned or digitally signed Letters of Authorization or Porting Authority Documents, but policies vary. Verify the gaining carrier's submission requirements and include metadata or an audit trail to avoid manual rework or rejection.
How do I revoke a Porting Authority?
Revoke by sending written notice to both gaining and losing carriers and retain proof of delivery. If a port is pending, notify carriers immediately and follow their dispute procedures to halt or reverse the transfer when possible.
Are notarization or witnesses required?
Not typically for standard porting authorizations. Notarization or witnesses are rarely required unless specified by carrier policy or state law; where needed, use Remote Online Notarization if permitted and retain the recording and journal entries.
What supporting documents should I include?
Attach a recent carrier bill showing the number and account name, corporate resolution or power of attorney for agents, and government ID if requested. Clear supporting evidence accelerates verification and reduces the chance of carrier rejection or fraud investigation.

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