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How to report a claim BOND EXPRESS How to report a claim General information needed Travelers Bond & Financial Products Claim is comprised of dedicated claim professionals equipped with the expertise needed to handle your claims. Rest assured that, whenever possible, our claim professionals are ready to help. When you call, you can always expect to be assisted promptly and treated with the utmost respect, integrity, professionalism and skill. In order to receive, set up and acknowledge a new claim, please provide the following: • Bond number • Claimant contact information (name, address, phone, fax) • Just call us at 800.842.8496. New Bond Express claims may be submitted by email, fax or regular mail to: Travelers Bond & Financial Products Claim ATTN: Surety Claim One Tower Square, S102A Hartford, CT 06183 Email: bfpclaims@travelers.com Fax: 888.460.6622 Description of loss (including date of occurrence and amount of loss incurred) • Documentation supporting loss • Documentation of lawsuit, service of same (if applicable) • Any additional information on the principal (location at time of loss, phone numbers, addresses, etc.) If a claim form is necessary, Bond & Financial Products Claim will provide it to the claimant upon acknowledgment of the claim. Please submit all ERISA claims on an ACORD form. travelers.com/bondexpress Travelers Casualty and Surety Company of America and its property casualty affiliates. One Tower Square, Hartford, CT 06183 This material does not amend, or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy or bond. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy or bond provisions, and any applicable law. Availability of coverage referenced in this document can depend on underwriting qualifications and state regulations. © 2013 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries. BO-530clm Rev. 10-13