Scope
Define covered devices, services included, excluded items, and whether remote diagnostics or onsite visits apply, so expectations are unambiguous.
Documenting printer services in a discrete addition prevents ambiguity about costs, performance standards, and ownership of equipment. Clear terms reduce disputes, simplify billing reconciliation, and enable consistent service-level enforcement across sites.
The Printer Services Addition is commonly completed by procurement, facilities management, IT, or the vendor account representative before onboarding or when expanding services.
The final signers are usually an authorized company officer and the vendor’s authorized representative; signatures should match the organization names used in the main contract.
| Field | Configuration |
|---|---|
| Signature block | Assign to signing party with date field |
| Initials | Place at pricing and scope changes |
| Approver field | Set required prior to final signature |
| Routing | Auto-email executed PDF to designated recipients |
Confirm the eSignature platform supports the authentication, audit trail, and file formats your legal or procurement teams require.
Choose platform settings that produce a complete certificate of completion, retain audit data, and preserve an exact signed copy for records and dispute resolution.
Define covered devices, services included, excluded items, and whether remote diagnostics or onsite visits apply, so expectations are unambiguous.
Specify per-page rates, meter thresholds, fixed monthly fees, billing increments, and any minimums to avoid later invoice disputes and support accurate budgeting.
State the addition’s effective date, initial term, renewal mechanics, and termination rights including notice periods and cure windows to manage lifecycle risk.
Quantify response times, parts availability, uptime targets, and remedies such as service credits to align vendor performance with business needs.
Clarify title to leased or provided equipment, responsibility for loss or damage, removal procedures, and any end-of-term fees or buyout pricing.
Address device-collected data, confidentiality, any HIPAA or PCI implications, and obligations for secure disposal of stored content on devices.
Specify start date and initial term length in months or years.
Define the vendor’s target installation and commissioning timeframe.
State invoice frequency and payment due days (for example, Net 30).
Require written notice and cure period, commonly 30 to 90 days.
Indicate monthly or quarterly read dates and dispute period.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial | Yes, trial | Yes, trial | Yes, trial | Yes, trial |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |