Scope of Services
Describe network architecture, physical endpoints, routing responsibilities, traffic categories, and any managed services included in plain language to avoid later disputes.
A clearly drafted Private Network Agreement reduces operational ambiguity, limits liability, and documents security and compliance obligations for all parties. It provides a written basis for enforcing service levels, protecting sensitive data, and allocating costs and risk if outages or breaches occur.
Organizations that deploy dedicated circuits, managed WANs, MPLS, or private cloud connectivity commonly use this agreement to govern provider relationships.
The document clarifies responsibilities for technical operations, billing, security controls, and termination to reduce disputes and support regulatory audits.
Chief Technology Officer or authorized contracts manager signs for service and technical commitments. The signatory should have authority to bind the vendor for SLA, maintenance obligations, and pricing adjustments.
Authorized procurement officer, VP of IT, or corporate counsel signs for acceptance of terms, payment obligations, and consent to security clauses. Verify corporate signature authority before execution.
A hospital chain needed secure links between clinics and a central EMR
A broker-dealer required private connectivity for market data feeds
Describe network architecture, physical endpoints, routing responsibilities, traffic categories, and any managed services included in plain language to avoid later disputes.
Define measurable availability percentages, mean time to repair, escalation paths, measurement intervals, and remedies such as service credits tied to clear performance formulas.
State encryption standards, logging and retention requirements, access control, vulnerability disclosure, and responsibilities for protecting regulated data under HIPAA or GLBA.
Prescribe procedures for network changes, maintenance windows, notification timelines, and rollback responsibilities to reduce unintended service impacts.
Document pricing, invoicing frequency, acceptance criteria for additional work, and conditions for rate adjustments during term or renewal.
Specify termination for convenience and cause, transition assistance, data return or destruction, and obligations for preserving logs and forensic copies.
30–90 days depending on circuit type and approvals.
7–14 days for performance validation after turn-up.
Monthly or quarterly reporting intervals.
60–90 days before contract expiration.
30 days from invoice receipt is common.
| Field | Configuration |
|---|---|
| Signature Order | Sequential or parallel signer order |
| Authentication | Email + SMS code or stronger |
| Required Attachments | Proof of authority, PO, and exhibits |
| Retention | Export signed PDF with audit trail |
Use a platform that supports secure eSigning, audit trails, conditional fields, and enterprise integrations for routing and storage.
Preserve a tamper-evident copy and complete audit trail for each signed agreement to support compliance, incident response, and dispute resolution.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |