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Professional Communications Services Agreement

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PROFESSIONAL COMMUNICATIONS SERVICES AGREEMENT

This Professional Communications Services Agreement ("Agreement") is entered into as of Effective Date: by and between Client Name: , Entity Type: , Address: ; and Service Provider Name: , Entity Type: , Address: .

RECITALS

WHEREAS, Client desires to engage Service Provider to perform professional communications services including strategic communications planning, media relations, messaging development, digital content creation, and related advisory services (the "Services"); and

WHEREAS, Service Provider represents that it has the experience, personnel and technical capability to perform the Services and is willing to provide such Services to Client on the terms and conditions set forth herein; and

WHEREAS, the parties desire to set forth in writing the terms and conditions under which Service Provider will provide the Services to Client.

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, the parties agree as follows:

1. SERVICES

1.1 Scope of Services. Service Provider shall perform the Services described in the Scope of Services below and in any statement of work executed by the parties. Service Provider will perform Services in a professional and workmanlike manner consistent with industry standards.

2. TERM

2.1 Term. The term of this Agreement shall commence on Start Date: and continue until End Date: , unless earlier terminated in accordance with Section 12.

3. FEES AND PAYMENT

3.1 Fees. Client shall pay Service Provider the fees as follows: Fee Amount: . Fees are exclusive of applicable taxes.

3.2 Invoices and Payment Terms. Service Provider will invoice Client in accordance with the Billing Schedule. Unless otherwise agreed, payment is due within days of invoice receipt. Late payments shall accrue interest at the rate of or the maximum permitted by law, whichever is less.

4. EXPENSES

4.1 Reimbursable Expenses. Client shall reimburse Service Provider for reasonable, preapproved out-of-pocket expenses incurred in connection with the Services. Preapproval shall be in writing and any individual expense in excess of requires prior written authorization.

5. INDEPENDENT CONTRACTOR

5.1 Relationship. Service Provider is an independent contractor and not an employee, agent, joint venturer, or partner of Client. Service Provider shall be solely responsible for all federal, state and local taxes, withholding and other employer obligations associated with the Service Provider's personnel.

6. CONFIDENTIALITY

6.1 Definition. "Confidential Information" means all non-public information disclosed by either party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

6.2 Obligations. Each party shall: (a) use Confidential Information only as necessary to perform its obligations under this Agreement; (b) restrict disclosure to those employees, contractors and advisors who have a need to know and are bound by confidentiality obligations at least as protective as those set forth herein; and (c) take reasonable measures to protect Confidential Information from unauthorized use or disclosure. These obligations survive termination for a period of three (3) years, except for trade secrets, which shall remain confidential for as long as they remain trade secrets under applicable law.

7. INTELLECTUAL PROPERTY

7.1 Ownership of Preexisting Materials. Each party retains all right, title and interest in its preexisting materials and intellectual property. Nothing in this Agreement shall transfer ownership of either party's preexisting intellectual property.

7.2 Work Product; Assignment. Except as otherwise set forth in a statement of work, Service Provider assigns to Client all right, title and interest in and to the deliverables and materials created specifically for Client under this Agreement (the "Deliverables") upon full payment of fees due for such Deliverables. Service Provider may retain copies for archival purposes and to evidence its experience, provided such copies remain subject to the confidentiality obligations of this Agreement.

7.3 License to Underlying Tools. Service Provider retains ownership of any general templates, methodologies, or tools used in providing the Services (collectively, "Provider Tools"). Service Provider grants Client a nonexclusive, nontransferable, royalty-free license to use Provider Tools only to the extent incorporated into delivered Deliverables for Client's internal business purposes.

8. WARRANTIES; DISCLAIMER

8.1 Limited Warranty. Service Provider warrants that the Services will be performed with reasonable skill and care in accordance with industry standards. Client's exclusive remedy for breach of this warranty shall be re-performance of the nonconforming Services, or if Service Provider fails to re-perform within a reasonable time, a refund of fees paid for the deficient Services.

8.2 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED IN SECTION 8.1, SERVICE PROVIDER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. INDEMNIFICATION

9.1 By Service Provider. Service Provider shall indemnify, defend and hold harmless Client and its officers, directors and employees from and against any third-party claims, liabilities, damages, losses and expenses (including reasonable attorneys' fees) arising out of Service Provider's gross negligence, willful misconduct or material breach of this Agreement.

9.2 By Client. Client shall indemnify, defend and hold harmless Service Provider from and against any third-party claims, liabilities, damages, losses and expenses (including reasonable attorneys' fees) arising from Client's materials, instructions, or use of the Deliverables in a manner not contemplated by this Agreement.

10. LIMITATION OF LIABILITY

10.1 Exclusion of Damages. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE OR OPPORTUNITY, ARISING FROM OR RELATING TO THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 Cap on Liability. EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO SERVICE PROVIDER UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. INSURANCE

11.1 Coverage. Service Provider shall maintain, at its expense, commercial general liability insurance and professional liability/errors & omissions insurance with limits reasonably sufficient for the Services performed and customary in the industry. Upon Client's request, Service Provider shall provide certificates of insurance evidencing such coverage.

12. TERMINATION

12.1 For Convenience. Either party may terminate this Agreement for convenience upon thirty (30) days' prior written notice to the other party.

12.2 For Cause. Either party may terminate this Agreement immediately upon written notice if the other party materially breaches this Agreement and fails to cure such breach within fifteen (15) days after receipt of written notice specifying the breach.

12.3 Effects of Termination. Upon termination, Client shall pay Service Provider for all Services performed and preapproved expenses incurred through the effective date of termination. Sections relating to confidentiality, intellectual property, indemnification, limitation of liability, and payment shall survive termination.

13. NOTICES

13.1 All notices required or permitted under this Agreement shall be in writing and delivered to the addresses set forth below or to such other address as a party may designate by notice in accordance with this Section. Notices shall be deemed given when delivered personally, sent by nationally recognized overnight courier, or three (3) days after deposit in the U.S. mail, postage prepaid.

14. AMENDMENTS

14.1 This Agreement may be amended or modified only by a written instrument signed by both parties. No course of dealing, usage of trade, or failure to enforce any right will modify or amend this Agreement.

15. WAIVER

15.1 The failure of either party to enforce any right or remedy under this Agreement shall not constitute a waiver of such right or remedy, nor shall it prevent the party from enforcing such right or remedy in the future.

16. GOVERNING LAW

16.1 This Agreement shall be governed by and construed in accordance with the laws of the State or jurisdiction selected by the parties: , without regard to its conflict of laws rules.

17. ENTIRE AGREEMENT

17.1 This Agreement, together with any statements of work and attachments executed by the parties, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, and communications, whether oral or written.

18. SEVERABILITY

18.1 If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect and the invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely reflects the parties' original intent.

19. COUNTERPARTS

19.1 This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. Signatures transmitted by electronic means shall be deemed original signatures for all purposes.

Client Printed Name:

By:

Date:

Title:

Provider Printed Name:

By:

Date:

Title:

Enter text✕

What a Professional Communications Services Agreement Is

A Professional Communications Services Agreement is a written contract that defines the scope, deliverables, timelines, fees, confidentiality, intellectual property, and service levels for communications work provided by an agency, consultant, or contractor. It clarifies responsibilities for content creation, distribution, and measurement, and sets payment terms, revision limits, dispute resolution, and termination rights. The agreement converts negotiated commercial terms into enforceable obligations and reduces ambiguity about who supplies creative assets, who owns finished work, and how changes or cancellations are handled during the engagement.

Why this agreement matters for vendors and clients

Using a written Professional Communications Services Agreement reduces disputes, documents expectations, and preserves intellectual property rights while setting clear billing and termination terms. It provides legal clarity for performance, data handling, and compliance obligations relevant to client industries.

Why this agreement matters for vendors and clients

Who commonly completes this agreement

Agencies, freelance communications professionals, corporate marketing teams, and procurement groups use this agreement when contracting for messaging, creative services, or media placement.

  • Marketing agencies and consultancies managing campaign deliverables and billing schedules
  • In-house communications teams contracting freelancers for short-term projects
  • Procurement or legal teams reviewing vendor obligations and data handling

The agreement helps both sides reduce scope creep, control invoicing, and document rights to creative work and client-provided materials.

Core sections to include in the agreement

A complete Professional Communications Services Agreement bundles commercial, operational, and legal provisions so both parties understand deliverables, timing, and risk allocation.

Scope of Work

Describe services, deliverables, milestones, acceptance criteria, and any excluded items so obligations and change control are explicit and measurable.

Payment Terms

State fees, invoicing schedule, late-payment interest, expense reimbursement, and whether retainers or milestones trigger payment obligations.

Intellectual Property

Specify ownership or license rights for drafts, final assets, and preexisting materials; include assignment or limited license language as appropriate.

Confidentiality

Define confidential information, permitted disclosures, duration of nondisclosure, and any required handling or return of materials.

Warranties & Representations

Limit promises about results, require compliance with laws, and set remedies for breaches while capping liability where appropriate.

Termination & Remedies

Include termination for convenience and for cause, notice periods, payment on termination, and dispute resolution method such as arbitration or governing law.

Step-by-step: completing the agreement

Follow this sequence to prepare, review, and execute the Professional Communications Services Agreement efficiently.

  • 01
    Draft Scope: Write clear deliverables and exclusions before pricing.
  • 02
    Confirm Pricing: Agree on fees, billing milestones, and expense rules.
  • 03
    Specify IP: Define ownership, licenses, and usage rights.
  • 04
    Execute Signatures: Have authorized representatives sign and date the final copy.

How to configure an online signing workflow

Set up fields, authentication, and routing so each party receives the right version at the right time.

Field Configuration
Signature Field Required; signer must initial and date
Order Routing Sequential or parallel signer order
Authentication Email + optional SMS code or KBA
Notifications Set reminders and completion emails

Where to send the agreement and what happens next

After preparing the final document, choose recipients, delivery method, and required authentication to complete execution.

  • Send to Client: Deliver via email or secure link
  • Signer Authenticates: Use email link, SMS, or ID check
  • Sign and Date: Signer reviews and applies signature
  • Store Copy: Provide executed PDF and audit trail

Technical requirements and integrations

Choose a platform that supports PDF or DOCX imports, audit trails, and the authentication level you need for this agreement.

  • File formats: PDF, DOCX supported
  • Integrations: Salesforce, NetSuite, Google Workspace
  • Authentication: Email, SMS, KBA options

Verify the vendor supports your required compliance standards (for example HIPAA or 21 CFR Part 11), offers secure storage with AES-256 encryption, and provides an audit trail for signature attribution and record retention.

Typical deadlines and timing expectations

Set explicit dates for deliverables, invoice submission, payment, and change requests to reduce disputes and late payments.

Effective Date:

The agreement start date; obligations begin on MM/DD/YYYY

Milestone Dates:

Specify each deliverable deadline in MM/DD/YYYY

Invoice Terms:

Net 30, Net 45, or specified milestone payment terms

Revision Window:

State number of included revisions and time limit

Termination Notice:

Provide required days for termination by notice

Key milestones from kickoff to closeout

Use a milestone sequence to align expectations and payment triggers across the project lifecycle.

01

Kickoff

Project initiation, resource assignment, and kickoff call

02

First Deliverable

Submission of initial drafts for client review

03

Approval

Client acceptance or requested revisions

04

Final Delivery

Delivery of final assets and final invoice

Common mistakes to avoid

  • Vague scope descriptions that omit deliverable formats, quantities, or acceptance criteria and lead to repeated revisions and billing disputes
  • Failure to define intellectual property ownership for drafts versus final deliverables, causing ownership ambiguity after payment
  • Omitting termination or payment remedies, which leaves parties without clear steps to recover costs or halt work
  • Not specifying data handling requirements for client information, increasing compliance and privacy risk in regulated industries

Consequences of incomplete or incorrect agreements

Contract Disputes: Delay in payment or litigation risk
IP Loss: Unclear ownership can forfeit rights
Regulatory Risk: HIPAA or data law breaches may apply
Tax Exposure: Incorrect contractor classification risks penalties
Operational Delay: Missing milestones cause schedule slips
Reputational Harm: Client dissatisfaction and lost referrals

Representative eSignature vendor comparison (pricing and capabilities)

Compare common plan criteria and starting prices when choosing an eSignature provider to execute Professional Communications Services Agreements; signNow is listed first per vendor ordering rules.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Trial available Trial available Free limited plan Free limited plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
Envelope Cap No cap 100 envelopes/user/year No cap No cap No cap

Real-world examples of agreement use

Practical examples show how organizations use a Professional Communications Services Agreement to speed execution and maintain compliance.

Martin Properties

Tim Martin needed remote execution for leasing communications

  • The platform allowed signatures from agents and tenants
  • The firm processed and executed documents online, maintained compliance, and reduced turnaround time for tenant communications and vendor invoices.

Fertility Centers of Illinois

John Butler required secure signature capture for patient-facing communications

  • HIPAA controls were essential
  • The organization implemented online signing with audit trails and secure storage to meet privacy obligations while reducing in-person paperwork.

FAQs and troubleshooting for execution and compliance

Answers to common questions about enforceability, authentication, and storing executed Professional Communications Services Agreements.


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