Scope of Services
Define services at the master level and require each engagement to include a separate statement of work with specific deliverables, milestones, and acceptance criteria to avoid scope disputes.
A well-drafted Mastercraft Agreement standardizes terms across engagements, reduces legal and operational friction, and clarifies responsibilities, payment terms, intellectual property rights, and termination mechanics to limit disputes and accelerate project starts.
The agreement is commonly used by service providers and their clients across multiple departments, from legal to operations.
Multiple stakeholders should review the document to ensure commercial, legal, and operational needs are addressed before execution.
Define services at the master level and require each engagement to include a separate statement of work with specific deliverables, milestones, and acceptance criteria to avoid scope disputes.
Specify pricing models (time & materials, fixed fee, retainers), invoicing frequency, payment terms, late fees, expense reimbursement, and any milestone-based payment triggers.
Allocate ownership of pre-existing materials, work product, and licenses; include assignment or license-back provisions and any third-party software usage constraints.
Detail confidentiality obligations, data handling standards, security controls, and any required addenda such as a HIPAA BAA for protected health information.
Cap liability, define indemnification scope for third-party claims and breaches, and carve out exceptions for willful misconduct, fraud, or statutory fines.
Include termination for convenience and for cause, notice periods, transition assistance obligations, and data return or secure deletion requirements upon contract end.
| Field | Configuration |
|---|---|
| Template naming | Use consistent names that include version and effective date for template control. |
| Signer roles | Define roles (client signer, provider signer, approver) and required authentication level for each. |
| Conditional fields | Configure conditional SOW fields to show only when relevant options are selected. |
| Version control | Enable template locking and maintain an audit trail for each revision and executed copy. |
Choose an eSignature platform that supports audit trails, role-based authentication, and exportable signed PDFs.
Ensure the platform complies with ESIGN and UETA, preserves audit data, and can export signed documents and certificates for legal records.
Set a specific date to finalize execution and begin the term.
Specify acceptance review periods after deliverable submission, typically 5–30 business days.
Define invoice submission windows and payment due days (e.g., Net 30).
Require written notice for non-renewal typically 30–90 days before term end.
State required notice periods for termination for convenience or for cause.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (plan-dependent) | Yes (plan-dependent) | Yes (plan-dependent) | Yes (plan-dependent) | Yes (limited) |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes (BAA available) | Yes (BAA available) | No | No |