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Professional Services Order Form

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PROFESSIONAL SERVICES ORDER FORM

This Professional Services Order Form (the "Order") is entered into by and between Client Name: and Service Provider Name: on Effective Date: . Order Number: .

RECITALS

WHEREAS, Client desires to engage Provider to perform professional services consisting of assessment, advisory, development and related activities as set forth in this Order; and

WHEREAS, Provider represents that it has the experience, personnel and resources required to perform the services and deliver the deliverables described herein in a professional and workmanlike manner; and

WHEREAS, the parties desire to set forth the scope, schedule, fees, and contractual terms that will govern the performance of such services.

NOW, THEREFORE, in consideration of the mutual promises and covenants contained in this Order, the parties agree as follows:

1. SCOPE OF SERVICES

1.1 Services. Provider shall perform the professional services and produce the deliverables described in the Scope of Services below. Provider shall use qualified personnel, comply with applicable laws and exercise reasonable care and skill in performing the Services.

2. TERM

2.1 Term. The term of this Order shall commence on Commencement Date: and shall continue until Completion Date: , unless earlier terminated in accordance with Section 11.

3. FEES AND PAYMENT

3.1 Fees. Client shall pay Provider the fees set forth in this Section. The total fee for services under this Order is Fee Amount: (USD), subject to adjustments for approved Change Orders.

3.2 Late Payment. Undisputed past-due amounts shall accrue interest at Interest Rate: or the maximum permitted by law, whichever is less.

4. EXPENSES

4.1 Reimbursable Expenses. Client shall reimburse Provider for reasonable, pre-approved out-of-pocket expenses incurred in connection with the performance of Services. Such expenses shall be documented with receipts and invoiced in accordance with the Payment Terms.

5. CHANGE ORDERS

5.1 Any changes to the Scope of Services, schedule or fees shall be effective only if set forth in a written Change Order signed by authorized representatives of both parties. Provider shall provide a written proposal for any requested change setting forth the impact on schedule, fees and deliverables.

6. CONFIDENTIALITY

6.1 Each party shall keep confidential all non-public information disclosed by the other party that is identified as confidential or that reasonably should be understood to be confidential ("Confidential Information"). Confidential Information shall not include information that is (a) publicly known through no breach, (b) rightfully received from a third party without restriction, or (c) independently developed without use of the disclosing party's Confidential Information.

6.2 Each party agrees to use Confidential Information solely for the performance or receipt of the Services, and to restrict access to employees and contractors who have a need to know and who are bound by confidentiality obligations no less protective than this Section.

7. INTELLECTUAL PROPERTY

7.1 Deliverables. Subject to Client's timely payment of all amounts due under this Order, Provider hereby assigns to Client all right, title and interest in and to the final Deliverables created specifically for Client under this Order, to the extent such rights are assignable. Provider retains ownership of Provider's pre-existing materials, methodologies, templates, tools and generic know-how, and grants Client a non-exclusive, non-transferable license to the extent incorporated into Deliverables.

8. WARRANTIES; DISCLAIMER

8.1 Provider warrants that Services will be performed in a professional and workmanlike manner consistent with industry standards. Provider's sole obligation for breach of this warranty shall be to re-perform the nonconforming Services at no additional charge, provided Client notifies Provider promptly after discovery.

8.2 EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, PROVIDER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. INDEMNIFICATION

9.1 Provider shall indemnify and defend Client against third-party claims alleging that the Deliverables, as delivered by Provider and used in accordance with this Order, infringe a third party's patent, copyright or trade secret, provided Client gives Provider prompt written notice and reasonable cooperation. Client shall indemnify Provider for claims arising from Client's misuse of the Deliverables or Client-provided materials.

10. LIMITATION OF LIABILITY

10.1 EXCEPT FOR LIABILITY ARISING FROM WILLFUL MISCONDUCT, GROSS NEGLIGENCE, OR A PARTY'S INDEMNIFICATION OBLIGATIONS, EACH PARTY'S AGGREGATE LIABILITY UNDER THIS ORDER SHALL NOT EXCEED Liability Cap: OR THE AMOUNTS ACTUALLY PAID BY CLIENT TO PROVIDER UNDER THIS ORDER, WHICHEVER IS GREATER.

11. TERMINATION

11.1 Termination for Cause. Either party may terminate this Order for material breach by the other party if the breaching party fails to cure such breach within Cure Period: days after receipt of written notice specifying the breach.

11.2 Termination for Convenience. Client may terminate this Order for convenience upon providing Termination Notice Period: days' written notice to Provider, whereupon Client will pay Provider for Services performed and reasonable, non-cancelable commitments incurred through the effective date of termination.

12. NOTICES

12.1 All notices under this Order must be in writing and delivered by hand, certified mail, or nationally recognized courier to the addresses specified below or to such other address as either party designates in writing.

13. GENERAL PROVISIONS

Governing Law. This Order shall be governed by and construed in accordance with the laws of the State of Governing Law: , without regard to its conflicts of law principles.

Entire Agreement. This Order, together with any executed Change Orders, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements and understandings, whether written or oral.

Severability. If any provision of this Order is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect and the parties shall negotiate in good faith a substitute provision that effects the original intent.

Amendments; Waiver. No amendment or waiver of any provision of this Order shall be effective except in a writing signed by authorized representatives of both parties. No failure or delay in exercising any right shall constitute a waiver.

Counterparts. This Order may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one instrument. Signatures delivered by electronic image of a signature page shall be binding.

Client Printed Name:

By:

Date:

Title:

Provider Printed Name:

By:

Date:

Title:

Enter text✕

What the Professional Services Order Form Is

The Professional Services Order Form is a contract document that defines the scope, schedule, fees, and acceptance criteria for outsourced professional work. It formalizes the buyer–seller relationship for services such as consulting, development, design, or managed IT, and supplements a master services agreement or stands alone for single engagements. The form records deliverables, milestones, change-order handling, payment terms, and contact information so parties share a clear operational plan and measurable expectations for performance and invoicing.

Why this form matters for project clarity and risk control

A clear order form reduces disputes, speeds procurement, and establishes billing and acceptance rules that protect both parties.

Why this form matters for project clarity and risk control

Who typically completes a Professional Services Order Form

Signatures typically come from authorized contracting officers, procurement delegates, or corporate officers with signing authority as documented in company policy.

  • Project managers and program leads who define scope, schedule, and deliverables for operational execution.
  • Procurement or sourcing teams who track approvals, budget codes, and vendor selection conditions.
  • Finance or accounts payable for payment terms, invoicing cadence, and tax documentation.

Typical signatories and their responsibilities

Project Manager

Responsible for defining scope, milestones, acceptance criteria and day-to-day change management. Signs to confirm technical acceptance and project readiness for vendor work.

Finance Director

Reviews and approves fees, payment terms, and budget codes. Signs to authorize invoices and ensure compliance with internal procurement controls.

Essential fields to include on the form

Party names: Full legal names
Scope summary: Concise deliverable list
Fees: Fixed or hourly rates
Payment terms: Due dates and invoicing
Effective date: MM/DD/YYYY format
Authorized signature: Name, title, date

Core components to structure in the order form

A complete order form groups contractual elements so reviewers can quickly verify responsibility, cost, and delivery expectations before signature.

Parties

Identify the legal entities contracting for services; include parent company names if the signatory is a subsidiary and note the contact person for notices.

Scope of Work

Describe tasks, deliverables, and exclusions in measurable terms; attach a statement of work (SOW) or exhibit when complex requirements or acceptance tests apply.

Pricing and Fees

Specify fixed sums, hourly rates, billable expenses, and currency; include invoicing schedule and any milestone-based payment triggers to avoid billing disputes.

Schedule and Milestones

List start dates, milestone due dates, and acceptance windows; define remedies or escalation steps for missed milestones or delivery delays.

Acceptance Criteria

State objective tests for deliverable acceptance, inspection windows, and correction periods to limit ambiguity on project completion and payment.

Change Orders

Require written amendments for scope or price changes and specify approval routing, effective dates, and rate adjustments for out-of-scope work.

Step-by-step: filling and approving the order form

Follow this sequence to complete, route, and archive the order form with minimal rework.

  • 01
    Draft fields: Enter parties, scope, dates, and fees accurately.
  • 02
    Attach SOW: Add exhibits for technical or pricing schedules.
  • 03
    Internal review: Obtain procurement and finance approvals.
  • 04
    Sign and distribute: Collect authorized signatures and return executed copies.

How electronic submission and routing typically works

Use an eSubmission workflow to reduce paper handling and create an auditable record of approvals and signatures.

  • Upload document: Save as PDF or DOCX and upload to the signing platform.
  • Place fields: Add signature, date, and checkbox fields where required.
  • Set signer order: Define sequential or parallel signing as needed.
  • Track completion: Export signed copy and audit trail after final signature.

Recommended digital workflow settings for online completion

Configure these settings before sending to ensure authentication, auditability, and retention.

Field Configuration
Authentication Email link or SMS code; use stronger KBA for high-risk transactions
Templates Create reusable templates for recurring engagements
Conditional fields Show or hide sections based on prior answers
Retention Enable automatic archive and export to document repository

Digital signing and file requirements

Choose platform options that match your compliance needs and integration landscape to streamline approvals and archival.

  • File formats: PDF and Word DOCX are standard for professional order forms
  • Integrations: Salesforce, NetSuite, Microsoft 365, and Google Workspace ease routing and recordkeeping
  • Authentication: Support for email, SMS, SSO, and optional KBA or advanced signer auth

Common timing elements and internal deadlines

Order forms rarely have statutory filing dates but include project and payment deadlines that control cash flow and performance measurement.

Proposal acceptance:

Acceptance typically within 7–30 days unless otherwise stated

Service start:

Start date set as Effective Date on form

Invoice due:

Net 30, Net 45, or milestone-based as specified

Change notice:

Submit change requests within agreed notice period

Warranty or support:

Defined warranty period or support window post-delivery

Common mistakes that delay execution

  • Using an abbreviated legal entity name that does not match tax records, which can delay vendor setup and payment.
  • Vague scope language such as 'as needed' that leads to disputes over deliverables and extra billing.
  • Missing pricing details for expenses and travel, causing disagreements when invoices include unanticipated charges.
  • Collecting initials instead of a full authorized signature when the document requires a signature block for enforcement.

Consequences of errors or omissions

Payment disputes: Delayed receivables
Tax reporting: Backup withholding 24%
Contract breach: Damages or termination
Regulatory risk: HIPAA penalties if PHI mishandled
Audit findings: Record-keeping violations
Enforceability: Invalid signature issues

Best practices to reduce disputes and speed approvals

Adopt these habits to make the order form enforceable, auditable, and operationally effective.

Standardize templates
Use approved templates with mandatory fields to ensure consistency across projects and reduce legal review cycles.
Define measurable acceptance
Set objective acceptance tests and inspection windows so invoicing proceeds promptly after deliverable sign-off.
Keep change control strict
Route all changes through written amendments signed by authorized personnel to avoid scope creep and billing disputes.
Maintain an audit trail
Capture timestamps, signer identity, and IP or authentication evidence for every signature to support future enforcement or audits.

Typical eSignature pricing and feature comparison

Below is a high-level comparison of common eSignature vendors and core price and feature distinctions relevant to signing order forms.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Real-world examples of order-form usage

These brief examples show how organizations use order forms to manage services and signatures.

Optica Ventures LLC

Brian Fitzgibbons found the interface simple for clients to use

  • reduced back-and-forth approvals
  • The form let his team capture scope, milestones, and electronic signatures quickly, reducing project start delays and improving customer experience across mobile and desktop.

Xerox

Kodi-Marie Evans used the platform integrated with NetSuite

  • streamlined signature collection for orders
  • Embedding the signed order form into NetSuite improved invoice accuracy and reduced manual data entry, supporting faster billing cycles and better financial reconciliation.

Frequently asked questions and troubleshooting

Answers to common questions about completing, signing, and storing a Professional Services Order Form.


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