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Professional Services PRI Contract

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PROFESSIONAL SERVICES PRI CONTRACT

This Professional Services PRI Contract (the “Agreement”) is made and entered into as of Effective Date: by and between Client Name: with principal address: (hereinafter “Client”), and Service Provider Name: with principal address: (hereinafter “Provider”). Client and Provider are individually referred to as a “Party” and collectively as the “Parties.”

RECITALS

WHEREAS, Client requires professional PRI services related to telecommunications network configuration, testing, and implementation of Primary Rate Interface (PRI) services (the “PRI Services”); and

WHEREAS, Provider represents that it possesses the necessary qualifications, expertise, personnel, and equipment to perform the PRI Services; and

WHEREAS, the Parties desire to set forth the terms and conditions under which Provider will perform such PRI Services for Client.

NOW, THEREFORE, in consideration of the mutual promises contained herein and other good and valuable consideration, the Parties agree as follows:

1. SCOPE OF SERVICES

1.1 Services. Provider shall perform the PRI Services described in the Scope of Work attached hereto as Exhibit A and incorporated herein. A concise description of the anticipated core tasks is provided below; the full, governing Scope of Work must be contemporaneously attached or completed by the Parties.

2. TERM

2.1 Term. The term of this Agreement shall commence on the Effective Date and shall continue for an initial period of months, unless earlier terminated in accordance with Section 10 below. The Agreement may be extended by written agreement of the Parties.

3. FEES; PAYMENT TERMS

3.1 Fees. Client shall pay Provider fees as set forth: Base Service Fee: $ per month; one-time Implementation Fee: $ . All fees are exclusive of taxes and out-of-pocket expenses unless otherwise stated.

3.2 Invoicing and Payment. Provider shall submit invoices to Client monthly in arrears. Payment is due within days of receipt of a proper invoice. Late payments shall accrue interest at the lesser of 1.5% per month or the maximum lawful rate.

4. EXPENSES

4.1 Reimbursable Expenses. Client shall reimburse Provider for preapproved, reasonable, and documented out-of-pocket expenses incurred in connection with performance of the Services. Provider shall obtain Client’s prior written approval for any single expense item in excess of $ .

5. CONFIDENTIALITY

5.1 Confidential Information. “Confidential Information” means nonpublic information disclosed by one Party to the other that is designated as confidential or that reasonably should be understood to be confidential. Provider acknowledges that Client’s network configuration, customer lists, and technical specifications are Confidential Information.

5.2 Nondisclosure. Each Party shall: (a) use Confidential Information only for performance of this Agreement; (b) take reasonable measures to protect Confidential Information; and (c) not disclose Confidential Information except to employees or contractors who have a need to know and who are subject to confidentiality obligations no less protective than those contained herein.

6. INTELLECTUAL PROPERTY

6.1 Work Product. All deliverables and work product specifically created by Provider for Client under this Agreement (collectively, “Work Product”) shall be deemed a work made for hire. To the extent any such Work Product is not a work made for hire, Provider hereby irrevocably assigns to Client all right, title and interest in and to such Work Product, including copyrights and other intellectual property rights, upon full payment of all amounts due for such Work Product.

6.2 Provider Materials. Provider shall retain all right, title and interest in and to Provider’s preexisting tools, methodologies, software, and know-how used to perform the Services (“Provider Materials”). Provider grants Client a nonexclusive, nontransferable, perpetual license to the extent such Provider Materials are embedded in delivered Work Product.

7. WARRANTIES; DISCLAIMER

7.1 Provider Warranty. Provider warrants that it will perform the Services in a professional and workmanlike manner consistent with industry standards. For any breach of the foregoing warranty, Provider’s sole obligation shall be to re-perform the deficient Services at no additional charge, provided Client notifies Provider in writing within thirty (30) days of discovery.

7.2 Disclaimer. EXCEPT AS EXPRESSLY PROVIDED IN SECTION 7.1, PROVIDER MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

8. INDEMNIFICATION

8.1 Provider Indemnity. Provider shall indemnify, defend and hold harmless Client and its officers, directors and employees from and against any claim, liability, loss or expense (including reasonable attorneys’ fees) arising out of Provider’s negligent performance, willful misconduct, or breach of its confidentiality or intellectual property obligations under this Agreement.

8.2 Client Indemnity. Client shall indemnify, defend and hold harmless Provider from claims arising from Client’s specifications, misuse of the Work Product, or Client’s breach of this Agreement.

9. LIMITATION OF LIABILITY

9.1 Except for liability arising from a Party’s gross negligence, willful misconduct, or indemnification obligations, in no event shall either Party be liable for consequential, incidental, special, punitive, or exemplary damages, even if advised of the possibility of such damages.

9.2 Aggregate liability of either Party for any claim arising out of this Agreement shall not exceed the total fees paid by Client to Provider under this Agreement in the twelve (12) months preceding the event giving rise to the claim.

10. TERMINATION

10.1 Termination for Convenience. Either Party may terminate this Agreement for convenience upon thirty (30) days’ prior written notice to the other Party. In the event of termination for convenience, Client shall pay Provider for Services performed and reasonable non-cancellable obligations incurred through the effective date of termination.

10.2 Termination for Cause. Either Party may terminate this Agreement upon ten (10) days’ written notice if the other Party materially breaches any term of this Agreement and fails to cure such breach within the notice period.

11. INSURANCE

Provider shall maintain, at its expense, insurance coverage customary for its industry, including commercial general liability and professional liability insurance with limits sufficient to cover its obligations under this Agreement. Upon Client’s reasonable request, Provider shall furnish certificates evidencing such coverage.

12. NOTICES

All notices required or permitted under this Agreement shall be in writing and shall be delivered to the addresses set forth below or to such other address as a Party may designate by written notice. Notices shall be deemed given upon receipt.

13. INDEPENDENT CONTRACTOR

Provider is an independent contractor and nothing contained in this Agreement shall be construed to create an employment, partnership, joint venture, or agency relationship between the Parties. Provider shall be solely responsible for withholding and paying all employment-related taxes for its personnel.

14. AMENDMENT; WAIVER; COUNTERPARTS

14.1 Amendment. This Agreement may be amended only by a written instrument signed by authorized representatives of both Parties.

14.2 Waiver. No waiver of any breach or default hereunder shall be deemed a waiver of any subsequent breach or default.

14.3 Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one instrument. Signatures provided by electronic means shall be effective to bind the Parties.

15. GOVERNING LAW; SEVERABILITY; ENTIRE AGREEMENT

15.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction specified below without regard to its conflict of laws rules.

15.2 Severability. If any provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement shall remain in full force and effect.

15.3 Entire Agreement. This Agreement, together with any exhibits and statements of work expressly incorporated herein, constitutes the entire agreement between the Parties and supersedes all prior and contemporaneous agreements relating to the subject matter hereof.

MISCELLANEOUS

16.1 Assignment. Neither Party may assign this Agreement without the prior written consent of the other Party, except that Client may assign to an affiliate or in connection with a sale of substantially all of its assets.

16.2 Remedies. Except as otherwise provided, the rights and remedies provided in this Agreement are cumulative and not exclusive.

Client:

By:

Date:

Provider:

By:

Date:

Enter text✕

What the Professional Services PRI Contract Covers

The Professional Services PRI Contract is a written agreement that sets pricing, rates, and terms for professional services delivered on a project or time-and-materials basis. It defines scope, billing rates, invoicing cadence, responsibilities, deliverables, change-order handling, intellectual property allocation, confidentiality obligations, and dispute resolution. The contract is used to memorialize upfront pricing assumptions and payment mechanics so both parties understand cost exposure and performance expectations. It can be executed on paper or electronically under U.S. e-signature laws when the parties meet the legal requisites for electronic contracting.

Why use a PRI Contract for Professional Services

A Professional Services PRI Contract clarifies pricing and invoicing, reduces disputes about scope and rates, and creates a documented basis for change orders and acceptance. It supports consistent billing and auditability while aligning expectations between service providers and clients.

Why use a PRI Contract for Professional Services

Who typically completes a Professional Services PRI Contract

The contract is prepared by service providers, reviewed by procurement or legal teams at client organizations, and signed by authorized executives or procurement officers.

  • Professional services firms, consultants, or agencies submitting project pricing and rate cards for client approval.
  • Corporate procurement and legal teams that evaluate rates, SLAs, and contractual risk before issuing purchase orders.
  • Project managers and finance teams who track deliverables, milestones, invoicing, and change orders against the agreed price.

Signatures typically come from an authorized signatory for each party; verify signing authority before execution to avoid later challenges.

Typical signatories and their roles

Provider — CFO

A finance or operations leader for the service firm who confirms the rate card, approves discounts, and ensures invoicing terms align with internal billing processes; they also accept liability clauses on behalf of the vendor.

Client — Procurement

A procurement or contracting officer who validates pricing against budget, negotiates service-level obligations, and confirms the contract is routed for internal approvals and payment setup.

Core parts of a Professional Services PRI Contract

These components ensure the PRI Contract documents pricing, responsibilities, and change control so both parties can measure performance and payment.

Scope of Work

A concise description of services, deliverables, milestones, and exclusions so the parties share the same expectations and avoid scope creep disputes during execution.

Pricing and Rates

Clear listing of hourly rates, fixed fees, discounts, expense reimbursement rules, and whether rates are capped, refundable, or subject to periodic adjustment.

Invoicing and Payment

Billing cadence, accepted invoice formats, payment terms (e.g., net 30), late fees, and the required supporting documents for expense reimbursement.

Change Orders

Procedure for approving scope or pricing changes, required approvals, and how incremental charges and schedule impacts are documented.

Confidentiality & IP

Definitions of confidential information, data handling obligations, ownership of deliverables, and any license or assignment provisions for work product.

Termination & Remedies

Early termination rights, notice periods, obligations on termination (final invoicing, return of materials), and dispute resolution or limitation of liability clauses.

Step-by-step: completing and executing the PRI Contract

Follow these sequential actions to prepare, review, and finalize the contract with minimal rework.

  • 01
    1. Draft: Populate scope, pricing, and key terms using a standard template.
  • 02
    2. Review: Legal and finance teams verify liability, tax, and invoicing language.
  • 03
    3. Approve: Authorized signatories confirm the final draft and any negotiated rates.
  • 04
    4. Execute: Sign physically or electronically and distribute executed copies to stakeholders.

Configure an online completion workflow

Set these workflow elements when digitizing the contract for e-signature and automated routing.

Template Create a reusable contract template with locked sections and fillable fields.
Conditional Fields Enable conditional visibility for optional pricing, taxes, or clauses based on selections.
Authentication Choose signer authentication (email, SMS code, or knowledge-based) per transaction sensitivity.
Reminders Schedule automatic reminders for pending signatures and overdue approvals.
Integrations Map signed contracts to CRM, accounting, or document storage systems for automated recordkeeping.

Where to send the executed contract

After execution, route signed copies to the parties and to internal systems for compliance and invoicing.

  • Client Records: Send the fully executed PDF to the client procurement or contract repository.
  • Vendor Archive: Store the executed file in the vendor's contract management or finance system.
  • Accounts Payable: Deliver copies and billing instructions to AP for payment setup and first invoice.
  • Audit Folder: Retain a copy with an audit trail for future compliance and dispute resolution.

Digital signing and file format considerations

Choose a platform that supports secure PDFs, preserves audit trails, and integrates with your document systems.

  • File Formats: PDF and DOCX accepted; signed PDF/A recommended for long-term storage.
  • Integrations: Connectors for Salesforce, NetSuite, Microsoft 365, and Google Workspace simplify routing.
  • Compliance: Ensure platform meets required standards (ESIGN, UETA, HIPAA where applicable).

Preserve the audit trail (timestamps, IP, signer identity) and store signed copies in a secure, access-controlled repository.

Typical timeframes and contractual deadlines

Common calendar events and notice periods to include in the PRI Contract so obligations are tracked and enforced.

Effective Date:

Date contract begins; ties to performance and payment terms.

Milestone Dates:

Specify delivery or acceptance dates for billable milestones.

Invoice Due Date:

State payment terms explicitly (e.g., Net 30 from invoice date).

Termination Notice:

Define required notice (e.g., 30 or 60 days) and cure periods for breach.

Renewal Deadline:

If renewable, include notice deadlines for nonrenewal or rate adjustments.

Common mistakes when preparing PRI Contracts

  • Using inconsistent party names between contract and invoices, which complicates enforcement and tax reporting.
  • Failing to define deliverable acceptance criteria, leaving disputes about completion and final payment unresolved.
  • Not specifying billing increments or rounding rules, resulting in unexpected charge disputes or client pushback.
  • Overlooking required data privacy language or industry addenda, which can create regulatory compliance gaps.

Risks and potential penalties for incorrect contracts

Breach Liability: Damages and indemnity claims
Payment Delays: Withheld invoices and interest exposure
Regulatory Fines: HIPAA or data-privacy penalties
Tax Consequences: Incorrect reporting obligations
Enforceability Risk: Signature or authority challenges
Contractual Penalties: Liquidated damages or termination costs

How a PRI Contract differs from related documents

Compare document types so you choose the correct template for pricing, coverage, and legal effect.

Document Professional Services PRI Contract Master Services Agreement Statement of Work
Primary purpose price & rates relationship terms task detail
Pricing model fixed or hourly framework pricing line-item pricing
Typical signature authorized execs execs + procurement project managers
When to use single project pricing ongoing relationship specific deliverables

eSignature provider comparison for executing contracts

Compare common eSignature criteria; signNow is listed first. Use plan details to match authentication, compliance, and volume needs.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial, no credit card Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No envelope cap 100 envelopes/user/year limit Varies by plan Varies by plan Varies by plan

Practical tips for accurate and efficient completion

Adopt these practices to reduce errors, speed approvals, and improve enforceability of PRI Contracts.

Use a master template
Maintain a vetted template with modular clauses for pricing, IP, and confidentiality so negotiations focus only on commercial terms rather than boilerplate language.
Standardize field formats
Require MM/DD/YYYY for dates, full legal names for parties, and explicit currency codes to prevent ambiguity in payment and deadline calculations.
Document change control
Record all amendments as signed change orders referencing original contract dates and numbers to ensure invoice and scope alignment.
Preserve the audit trail
Use an e-sign platform that captures timestamps, IP addresses, and signer authentication to support enforceability under ESIGN and UETA.

Real examples of electronic contract workflows in practice

These customer examples illustrate how organizations apply digital signing and templates to manage contracts and approvals.

Optica Ventures LLC

The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.

  • Rapid signature collection cuts turnaround times.
  • By adopting a standardized e-sign workflow the company reduced manual chasing and improved document consistency across deals.

Martin Properties

I can process and execute all of these documents online with 100% compliance and built-in security.

  • Mobile and offline signing supported.
  • The firm now closes more transactions without in-person meetings and maintains consistent audit trails for each executed agreement.

Frequently asked questions and practical answers

Answers to common questions about validity, signing, storage, and legal issues when using the Professional Services PRI Contract.


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