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Professional Services PSA Execution

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PROFESSIONAL SERVICES AGREEMENT (PSA) — EXECUTION

This Professional Services Agreement (the "Agreement") is made as of by and between Client Name: with principal place of business at , and Service Provider Name: with principal place of business at .

RECITALS

WHEREAS, Client requires certain professional services described in one or more statements of work to be entered into under this Agreement; and

WHEREAS, Provider represents that it has the personnel, expertise and resources to perform the professional services described in the statement(s) of work and desires to provide such services to Client under the terms and conditions set forth herein; and

WHEREAS, the parties desire to set forth their respective rights and obligations with respect to such professional services.

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:

1. DEFINITIONS

1.1 "Statement of Work" or "SOW" means a written document executed by the parties describing the Services, deliverables, schedule, and Fees applicable to a particular engagement. Each SOW is incorporated into and made part of this Agreement.

1.2 "Deliverables" means tangible or intangible work product specifically identified in a SOW that Provider is required to deliver to Client under this Agreement.

2. SERVICES

2.1 Provider shall perform the professional services described in each SOW in a timely, professional and workmanlike manner consistent with industry standards. Provider shall provide personnel with appropriate skill, experience and qualifications.

3. TERM

3.1 This Agreement commences on the Effective Date set forth above and shall continue until the completion of all SOWs or until terminated as provided in Section 11.

3.2 Each SOW shall specify a term and any renewal provisions. If an SOW does not specify an end date, the SOW shall remain in effect until completion of the Services or termination under Section 11.

4. COMPENSATION AND PAYMENT

4.1 Provider shall invoice Client in accordance with the applicable SOW. Unless otherwise stated in the SOW, Client shall pay all undisputed invoices within the Payment Terms. Late payments shall accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.

5. EXPENSES

5.1 Unless otherwise stated in an SOW, Provider shall be responsible for all expenses incurred in performance of the Services. Reasonable out-of-pocket expenses pre-approved in writing by Client will be reimbursed at cost upon submission of supporting documentation.

6. CONFIDENTIALITY

6.1 Each party (the "Receiving Party") shall keep confidential all non-public information disclosed by the other party (the "Disclosing Party") and shall not use or disclose such information except as necessary to perform its obligations under this Agreement. Confidential information does not include information that: (a) is or becomes publicly known through no breach by the Receiving Party; (b) was rightfully in the Receiving Party's possession prior to disclosure; (c) is independently developed without use of the Disclosing Party’s Confidential Information; or (d) is required to be disclosed by law, provided the Receiving Party gives prompt written notice and cooperates in any protective actions.

7. INTELLECTUAL PROPERTY

7.1 All pre-existing intellectual property of each party remains the exclusive property of that party. Provider hereby assigns to Client all right, title and interest in and to any Deliverables specifically created for Client under an SOW, and to the extent assignment is not possible, Provider grants Client an irrevocable, perpetual, worldwide, royalty-free license to use, reproduce, modify, distribute and otherwise exploit such Deliverables for Client's internal business purposes.

8. INDEPENDENT CONTRACTOR

8.1 Provider shall perform the Services as an independent contractor. Neither party shall be deemed an employee, agent, partner or joint venturer of the other. Provider is responsible for all taxes, withholdings and other statutory obligations arising from compensation paid to Provider and its personnel.

9. REPRESENTATIONS, WARRANTIES AND DISCLAIMERS

9.1 Provider represents and warrants that it will perform the Services in a professional manner consistent with generally accepted industry standards. Provider further warrants that the Deliverables will not, to Provider's knowledge, infringe any third party intellectual property rights.

9.2 EXCEPT AS EXPRESSLY PROVIDED IN SECTION 9.1, THE SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" AND NEITHER PARTY MAKES ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. INDEMNIFICATION

10.1 Provider shall indemnify, defend and hold harmless Client and its officers, directors and employees from and against any third-party claims, liabilities, damages, losses and expenses (including reasonable attorneys' fees) arising out of Provider's breach of this Agreement, negligence, willful misconduct, or infringement of third-party intellectual property rights by the Deliverables.

10.2 Client shall indemnify Provider to the extent arising from Client's breach of this Agreement or Client-provided materials that infringe third-party rights.

11. LIMITATION OF LIABILITY

11.1 EXCEPT FOR LIABILITY ARISING FROM A PARTY'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR BREACH OF SECTION 6 (CONFIDENTIALITY) OR 10 (INDEMNIFICATION), IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE AMOUNT PAID BY CLIENT TO PROVIDER UNDER THE APPLICABLE SOW IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR THE LIABILITY CAP SET ABOVE, WHICHEVER IS LESS.

12. INSURANCE

12.1 During the term of this Agreement, Provider shall maintain insurance with coverages and limits customary for the industry, including commercial general liability and professional liability/errors & omissions insurance. Upon request, Provider shall furnish certificates of insurance to Client evidencing such coverage.

13. TERMINATION

13.1 Either party may terminate this Agreement or any SOW for material breach by the other party if the breach is not cured within thirty (30) days after written notice specifying the nature of the breach; provided, however, that Client may terminate any SOW for convenience upon written notice to Provider as set forth in the SOW.

13.2 Upon termination, Provider shall deliver all completed Deliverables and any work-in-progress and shall reasonably cooperate to effect an orderly transition of Services. Client shall pay Provider for Services performed and expenses incurred through the effective date of termination.

14. TRANSITION ASSISTANCE

14.1 If requested by Client, Provider shall provide reasonable transition assistance for a period specified in the applicable SOW or otherwise agreed in writing, at Provider's then-current rates, to effect an orderly transfer of Services to Client or its designee.

15. NOTICES

15.1 All notices, requests and other communications required or permitted under this Agreement shall be in writing and delivered to the addresses set forth above, or to such other address as either party may designate in writing. Notices shall be deemed given when delivered personally, by nationally recognized overnight courier, or three (3) days after deposit in the U.S. mail, postage prepaid.

16. AMENDMENT AND WAIVER

16.1 No amendment to this Agreement shall be effective unless in writing and signed by authorized representatives of both parties. Failure to exercise any right shall not constitute a waiver of that right, and no waiver shall be effective unless in writing and signed by the party granting the waiver.

17. GOVERNING LAW

17.1 This Agreement shall be governed by and construed in accordance with the laws of the state specified above, without regard to its conflicts of law rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in such state for disputes arising under this Agreement.

18. ENTIRE AGREEMENT; SEVERABILITY; COUNTERPARTS

18.1 This Agreement, together with all executed SOWs, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, representations and understandings, whether written or oral.

18.2 If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect and the parties shall negotiate in good faith to replace the invalid provision with a valid provision that comes closest to the parties' intent.

18.3 This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. Delivery of an executed signature page by electronic transmission shall be effective as delivery of a manually executed counterpart.

19. MISCELLANEOUS

19.1 Neither party may assign this Agreement without the prior written consent of the other, except that either party may assign this Agreement in connection with a merger, acquisition or sale of substantially all its assets. Any unauthorized assignment shall be void.

19.2 The parties acknowledge that monetary damages may be an insufficient remedy for certain breaches and that a party may seek injunctive relief in addition to other remedies available at law or in equity.

CLIENT:

Printed Name:

By:

Date:

SERVICE PROVIDER:

Printed Name:

By:

Date:

Enter text✕

What the Professional Services PSA Execution Is

The Professional Services PSA Execution is the formal execution and delivery of a professional services master agreement or Professional Services Agreement (PSA). It documents the parties, scope of work, fees, deliverables, timelines, and standard legal terms that govern services engagements between a service provider and a client. Execution may include signatures from authorized representatives, required attachments (statements of work, schedules), and any jurisdictional authentication such as notarization or witness attestations when required by law or contract. This guide explains the document's purpose, required fields, signing workflow, retention, and common compliance considerations under U.S. electronic signature statutes.

Why Clear Execution Matters for Professional Services

Proper execution creates enforceable obligations, fixes pricing and scope, and reduces later disputes by establishing a clear start date and defined responsibilities under the PSA.

Why Clear Execution Matters for Professional Services

Who Typically Prepares and Signs a PSA

Confirm signatory authority and required internal approvals before sending the PSA for signature to avoid invalid or contested executions.

  • Contracts and legal teams: draft terms, manage redlines, and ensure required approvals before execution.
  • Finance and procurement: confirm payment terms, invoicing schedules, and tax or W-9 requirements.
  • Authorized signatories: C-level, VP-level, or delegated officers with board or internal approval to bind the organization.

Typical Signatory Profiles

Service Provider — Director

A director-level or authorized representative who can accept contractual terms on behalf of the provider. This person usually confirms scope, pricing, and resource commitments, and their signature binds the provider for performance and warranty obligations.

Client — Executive

A client-side executive or purchasing officer who has authority to approve spend and contractual terms. Their signature accepts deliverables, payment obligations, and the governing law clause; verify written delegation if signature is not at C-level.

Core Elements to Include in a PSA

A complete PSA groups the agreement’s commercial terms, service scope, operational details, and legal protections in discrete sections so parties can quickly locate obligations and acceptance conditions.

Parties

Full legal names and entity types for each party, including any DBA information and the primary contract address.

Scope of Services

Detailed description of tasks, deliverables, acceptance criteria, milestones, and performance metrics with references to attached SOWs.

Payment Terms

Fees, invoicing frequency, due dates, late payment interest, expense reimbursement, and any milestone payments or retainers.

Term and Termination

Effective date, contract term, renewal mechanics, termination for convenience, termination for cause, and post-termination wind-down obligations.

Liability and Indemnity

Limitation of liability caps, indemnification scope, insurance requirements, and any carve-outs (e.g., gross negligence, willful misconduct).

Confidentiality & IP

Nondisclosure terms, ownership or license for deliverables, pre-existing IP carve-outs, and data-handling obligations.

Step-by-Step: Completing and Executing the PSA

Follow these sequential steps to prepare, authorize, and finalize the PSA for binding execution.

  • 01
    Draft: Assemble PSA, SOWs, and exhibits; confirm commercial terms.
  • 02
    Review: Legal and finance review redlines and risk clauses.
  • 03
    Authorize: Obtain internal approvals and delegation for the designated signer.
  • 04
    Execute: Send for signature and capture audit trail; distribute fully executed copies.

Signing Workflow Overview

A consistent signing workflow reduces delays and preserves an evidentiary record of consent.

  • Upload: Upload final PSA and all exhibits into the signing platform.
  • Place Fields: Add signature, date, and initial fields and any conditional inputs.
  • Authenticate: Choose signer authentication level: email, SMS code, or stronger KBA.
  • Record: Capture timestamps, IP, and completion certificate for audit.

How to Configure an Online PSA Signing Workflow

Typical platform settings ensure signers receive the PSA in the correct order with required authentication and automated reminders.

Field Configuration
Signing Order Sequential or parallel; choose based on approval requirements
Authentication Email link standard; SMS code or KBA for higher assurance
Reminders Auto reminders at configurable intervals (e.g., 3, 7 days)
Completion Copy Automatic distribution of signed PDF and audit trail

Distribution and eSubmission Options

Preserve audit logs for each distribution method and confirm recipients received the signed PSA per contract notice provisions.

  • Email Link: Delivers a secure signing URL to each signer; convenient for most workflows
  • Bulk Send: Send identical PSAs to many recipients with individualized fields
  • API Integration: Embed signing within CRM or ERP systems for automated document routing

eSignature Pricing Snapshot for PSA Execution

This table compares common vendor entry-level pricing and basic capability markers; signNow is listed first per platform conventions.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No envelope cap 100 envelopes/user/year Varies Varies Varies

Security and Compliance Considerations

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest
Certifications: SOC 2 Type II and ISO 27001 available
Health Data: HIPAA-compliant with BAA available
Regulatory: 21 CFR Part 11 and ESIGN/UETA support
Accessibility: WCAG 2.0 Level AA conformance
Privacy: GDPR and CCPA compliance controls

Consequences of Incorrect or Incomplete PSA Execution

Unenforceable Terms: Missing signatures or wrong signatory can render obligations unenforceable
Tax Exposure: Incorrect payee info may trigger backup withholding (24%)
Regulatory Fines: HIPAA breaches can lead to multi-year audits and penalties
Contract Disputes: Vague scope invites scope-creep disputes and litigation
Delay Costs: Execution delays increase project start costs and opportunity loss
Invalid Notarization: Improper notarization or witness counts may invalidate the document

Common Pitfalls to Avoid

  • Using informal signatures without a clear audit trail or consent record.
  • Failing to verify signer authority or corporate delegation documents.
  • Leaving scope or payment fields vague or open-ended.
  • Neglecting to attach required SOWs, exhibits, or certificates referenced in the PSA.

Timing and Deadline Considerations

Track effective dates, milestone deadlines, invoice due dates, and any statutory filing windows tied to the PSA.

Effective Date:

Enter in the PSA and use as baseline for milestone calculations

Invoice Due Date:

Specify net days (e.g., Net 30) from invoice date

Milestone Acceptance:

Include calendar days for client review and acceptance

Renewal Notice:

State notice period for renewal or nonrenewal

Record Retention:

Set internal retention deadlines consistent with legal requirements

Key Execution Milestones

A sequenced milestone view helps stakeholders track review, approval, signature, and distribution steps for the PSA.

01

Draft Completion

Finalize SOWs and redlines before circulating for approval.

02

Internal Approvals

Obtain legal, finance, and executive signoffs as required.

03

Signature Round

Send for signatures and track completion with audit trail.

04

Distribution

Distribute fully executed copies to all stakeholders and archive.

Real-World PSA Execution Scenarios

Examples illustrate how different organizations complete and manage PSA execution with digital tools and compliance controls.

Optica Ventures

The team standardized its PSA template for repeat engagements to cut turnaround time.

  • They used an eSignature workflow for routing and audit.
  • As a result, execution cycles shortened and contract visibility improved across operations and finance, enabling consistent compliance with internal approval gates and easier post-contract reconciliation.

Xerox (NetSuite integration)

Integration with ERP automated PSA generation and signature requests.

  • Signature and SOW data flowed into NetSuite.
  • This reduced manual entry, improved billing accuracy, and ensured signed PSAs were attached to revenue recognition records for audit readiness.

Frequently Asked Questions About PSA Execution

Answers to common execution, legal, and technical questions for Professional Services PSA Execution.


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