Establishing secure connection…Loading editor…Preparing document…

Professional Services PSA Template

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

PROFESSIONAL SERVICES AGREEMENT

This Professional Services Agreement (Agreement) is entered into as of the day of , (Effective Date), by and between Client Name: , an entity formed as: Individual Corporation LLC Partnership whose principal place of business is , and Service Provider Name: , an entity formed as: Individual Corporation LLC Partnership whose principal place of business is .

RECITALS

WHEREAS, Client desires to engage Service Provider to perform certain professional services described herein, and Service Provider has the expertise, personnel, and resources to perform such services in accordance with applicable professional standards; and

WHEREAS, Service Provider is willing to provide the specified services to Client subject to the terms and conditions set forth in this Agreement; and

WHEREAS, the parties intend by this Agreement to establish the rights and obligations of each party with respect to such services.

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, the parties agree as follows:

1. DEFINITIONS

1.1 "Services" means the professional services described in Section 2. 1.2 "Deliverables" means tangible or digital items, reports, designs or materials created by Service Provider specifically for Client under this Agreement. 1.3 "Confidential Information" means non-public information disclosed by a party and marked or identified as confidential or which reasonably should be understood to be confidential.

2. SCOPE OF SERVICES

Service Provider shall perform the Services described below in a professional and workmanlike manner in accordance with generally accepted industry standards:

Description of Services:

3. TERM

This Agreement commences on the Effective Date and shall continue until: commencement on and termination on , unless earlier terminated in accordance with Section 6.

4. COMPENSATION; INVOICES; PAYMENT

4.1 Compensation. Client shall pay Service Provider the fees set forth below for performance of the Services. Fee structure:

Fee / Rate:

4.2 Invoices. Service Provider shall submit invoices in accordance with the schedule below. Payment is due within days of Client's receipt of a properly submitted invoice. Overdue amounts shall accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.

4.3 Expenses. Client shall reimburse pre-approved, reasonable out-of-pocket expenses incurred by Service Provider in connection with the Services upon submission of receipts or other supporting documentation.

5. PERFORMANCE STANDARDS

Service Provider shall (a) perform the Services in a timely manner in accordance with the agreed schedule and with industry-standard care and skill; (b) assign personnel of suitable training and experience; and (c) comply with all applicable laws, rules and professional standards in performing the Services.

6. TERMINATION

6.1 Either party may terminate this Agreement for cause upon written notice if the other party materially breaches any obligation and fails to cure such breach within thirty (30) days after receipt of written notice. 6.2 Either party may terminate without cause upon giving sixty (60) days prior written notice to the other party. 6.3 Upon termination, Service Provider shall deliver all completed Deliverables and Client shall pay for Services performed and reasonable expenses incurred through the effective date of termination.

7. CONFIDENTIALITY

7.1 Each party agrees to protect the other party's Confidential Information using the same degree of care it uses to protect its own confidential information, but in no event less than a reasonable degree of care. 7.2 Confidential Information may be disclosed to employees or contractors on a need-to-know basis provided such persons are bound by confidentiality obligations no less protective than those herein. 7.3 Confidentiality obligations do not apply to information that (a) is or becomes publicly known through no fault of the receiving party; (b) was in the receiving party's possession prior to disclosure; (c) is lawfully obtained from a third party; or (d) is independently developed without use of the disclosing party's Confidential Information.

8. INTELLECTUAL PROPERTY

8.1 Ownership of Pre-Existing Materials. Each party retains ownership of intellectual property and materials owned or developed by it prior to or outside the scope of this Agreement. 8.2 Deliverables. Unless otherwise agreed in writing, Service Provider hereby assigns to Client all right, title and interest in and to Deliverables created specifically for Client under this Agreement, subject to Client's payment in full of all fees due. 8.3 License Back. Service Provider retains a non-exclusive, worldwide, royalty-free license to use general skills, know-how and methodologies retained in the Deliverables provided such use does not disclose Client's Confidential Information or deliverables unique to Client.

9. INDEPENDENT CONTRACTOR

Service Provider is an independent contractor. Nothing contained in this Agreement shall be construed to create an employment, partnership, joint venture, or agency relationship between the parties. Service Provider is solely responsible for withholding and paying any taxes, contributions or premiums required by law with respect to its personnel.

10. REPRESENTATIONS AND WARRANTIES

Each party represents and warrants that it has full power and authority to enter into this Agreement and to perform its obligations hereunder. Service Provider further represents that the Services and Deliverables will not infringe any third-party intellectual property rights and will be provided in a professional manner consistent with industry standards.

11. INDEMNIFICATION

Service Provider shall indemnify, defend and hold harmless Client and its officers, directors and employees from and against any third party claims, liabilities, losses, damages and expenses (including reasonable attorneys' fees) arising out of Service Provider's negligent acts, willful misconduct, or breach of its representations, including infringement of third party intellectual property rights resulting from the Deliverables, except to the extent caused by Client's negligence or breach of this Agreement.

12. LIMITATION OF LIABILITY

Except for liability arising from a party's gross negligence, willful misconduct, or breach of confidentiality or indemnity obligations, neither party shall be liable for consequential, incidental, indirect, special or punitive damages. The aggregate liability of each party arising out of or relating to this Agreement shall not exceed the total fees actually paid by Client to Service Provider under this Agreement during the twelve (12) month period preceding the event giving rise to the claim or , whichever is greater.

13. INSURANCE

Service Provider shall maintain commercial general liability insurance and professional liability/errors and omissions insurance in amounts customary for the industry and sufficient to cover its obligations under this Agreement. Upon request, Service Provider shall provide certificates of insurance evidencing such coverage.

14. NOTICES

All notices, requests, consents, claims, demands and other communications hereunder shall be in writing and shall be delivered to the address for each party set forth below or to such other address as a party may specify in writing in accordance with this Section.

Client Notice Address:
Service Provider Notice Address:

15. AMENDMENT; WAIVER; COUNTERPARTS

15.1 Amendment. This Agreement may be amended or modified only by a written instrument executed by both parties. 15.2 Waiver. No waiver of any breach shall be effective unless in writing and signed by the waiving party, and a waiver of one breach shall not be construed as a waiver of any other breach. 15.3 Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one instrument.

16. GOVERNING LAW; ENTIRE AGREEMENT; SEVERABILITY

16.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to principles of conflict of laws. 16.2 Entire Agreement. This Agreement, including all exhibits and attachments, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior discussions, agreements and understandings. 16.3 Severability. If any provision of this Agreement is determined to be invalid or unenforceable, the remainder of this Agreement shall remain in full force and effect and the invalid or unenforceable provision shall be modified to the extent necessary to render it valid and enforceable while preserving its intent.

MISCELLANEOUS

The headings in this Agreement are for convenience only and shall not affect its interpretation. Neither party may assign this Agreement without the prior written consent of the other, except that Client may assign to an affiliate or successor in connection with a merger or sale of substantially all of its assets.

Client Printed Name:

By:

Date:

Service Provider Printed Name:

By:

Date:

Enter text✕

What the Professional Services PSA Template Is

A Professional Services PSA Template is a standardized contract used to document the terms of a services engagement between a client and a service provider. It typically defines scope of work, deliverables, acceptance criteria, schedule, fees and payment terms, responsibilities, intellectual property allocation, confidentiality, warranties, liability limits, dispute resolution, and termination rights so both parties have a clear, enforceable record of their agreement.

Why a Clear PSA Template Matters

Using a consistent PSA Template reduces negotiation time, clarifies obligations, allocates risk explicitly, and creates a single enforceable reference for performance, billing, and dispute resolution.

Why a Clear PSA Template Matters

Who Typically Completes This PSA Template

The template is used by commercial service providers and their clients across roles involved in contracting and delivery.

  • Consulting firms and independent consultants who need written engagement terms and deliverable schedules.
  • Professional services teams (marketing, IT, engineering) that centralize contract creation and change control.
  • Procurement, legal, or finance teams at client organizations that review payment, IP, and liability terms.

Tailor signatory, insurance, and licensing sections to the specific roles and regulatory requirements of each party.

Core Sections Included in a Professional Services PSA Template

A complete PSA Template groups critical contract terms into discrete sections so negotiators and project teams can find and update obligations quickly.

Scope of Work

Defines tasks, deliverables, acceptance criteria, and boundaries of the engagement so scope changes trigger a formal change order and fee adjustments.

Schedule & Milestones

Specifies project timeline, milestone dates, dependencies, and deliverable acceptance windows to align invoicing and resource planning.

Fees and Payment

Details billing model (fixed, time-and-materials, milestone), rates, invoicing frequency, payment terms, late fees, and expense reimbursement rules.

Confidentiality / IP

Allocates ownership of work product, preserves client data confidentiality, and addresses licensing, use rights, and residuals.

Warranties & Liability

Limits warranty scope, defines remedy for breach, and sets liability caps and exclusions, including consequential damages.

Termination & Transition

Explains termination for convenience or cause, notice periods, post-termination obligations, and transition assistance or wind-down fees.

Essential Information Fields to Include

Party Legal Name: Full registered entity name
Party Address: Street, city, state, ZIP
Tax Identifier: EIN or SSN/TIN as applicable
Scope Summary: Concise deliverable description
Payment Terms: Currency, due days, invoicing
Effective Date: MM/DD/YYYY format

Step-by-Step: Filling Out the PSA Template

Follow a consistent sequence to populate the template, obtain approvals, and finalize signatures to reduce rework.

  • 01
    Gather inputs: Collect scope, rates, and client data before editing.
  • 02
    Draft scope: Write measurable deliverables and acceptance criteria.
  • 03
    Review clauses: Legal reviews indemnity, IP, and liability sections.
  • 04
    Execute: Sign, date, and distribute fully executed copies.

How to Configure an Online Signing Workflow

Set up electronic workflow fields and signer order to mirror your internal approval process and capture an auditable trail.

Field Configuration
Signer Order Set provider then client or vice versa depending on review needs
Required Fields Mark signature, date, and initial fields as mandatory
Authentication Choose email, SMS, or stronger signer verification
Notifications Enable reminders and completion alerts for stakeholders

Where to Send or File the Completed PSA

Know the distribution and repository requirements before execution to ensure contract visibility and legal preservation.

  • Client Legal Team: Deliver executed copy to client's legal or contracts mailbox.
  • Provider Contracts: Store master executed copy in provider's contract repository.
  • Project Team: Share relevant schedule and acceptance details with delivery teams.
  • Finance / Accounts: Send invoice and remittance instructions to accounts payable.

Digital Signing and File Format Considerations

Confirm the file format and authentication level that meet your legal and internal audit requirements before e-signing.

  • File Formats: PDF/X and DOCX are standard for preservation
  • Authentication: Use SMS or KBA for higher-risk agreements
  • Integrations: Connectors include Salesforce, NetSuite, and Google Workspace

Retain signed PDFs with an audit trail and ensure backups in your document management system for compliance and retrieval.

Common Timelines and Processing Expectations

Typical PSA timelines include negotiation, execution, project start, invoicing cadence, and key acceptance windows that affect payment timing.

Negotiation Window:

7–21 days depending on complexity

Execution Target:

Aim to sign within 30 days of proposal acceptance

Project Kickoff:

Begin within 7–14 days after execution

Invoice Cycle:

Monthly or milestone-based invoicing per contract

Acceptance Period:

Client review window typically 7–30 days

Common Risks and Penalty Areas to Watch

Breach Exposure: Unlimited liability claims if caps are omitted
Indemnity Scope: Broad indemnities can create large contingent liabilities
Payment Delays: Late payment interest or collection costs may apply
Tax Consequences: Incorrect classification may trigger withholding
IP Ambiguity: Unclear ownership can lead to disputes
Regulatory Fines: Noncompliance in regulated industries may incur penalties

Who Typically Signs and What Authority They Need

General Counsel — Client

The client's general counsel or delegated contracts manager should confirm legal, regulatory, and insurance terms and sign if they have corporate signature authority to bind the organization.

VP Professional Services — Provider

A provider's VP of Professional Services or director-level signatory should confirm operational commitments and possess delegated authority to accept commercial and liability obligations on behalf of the provider.

Real-World Examples of Using a PSA Template

These short examples show how organizations used a PSA Template to accelerate contracting and execution in practice.

Optica Ventures — COO

Optica standardized its engagement terms to reduce review cycles.

  • The team used a single template for repeat projects.
  • The change simplified client onboarding, reduced negotiation time, and improved project kickoff predictability across the portfolio.

Martin Properties — Founder

A small services firm moved to a template-based approach to reduce back-and-forth emails.

  • Execution shifted online for remote clients.
  • This allowed the company to process and execute documents with consistent compliance and fewer administrative delays.

Comparing eSignature Costs and Key Capabilities

Signatures and platform capabilities vary by vendor; below is a concise comparison focused on starting price and core features relevant to signing PSAs.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial, no credit card Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Varies by plan Varies by plan Varies by plan Varies by plan
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No envelope cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Frequently Asked Questions About the PSA Template

Answers to common questions about using and executing a Professional Services PSA Template, including electronic signatures and signature authority.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users