Establishing secure connection…Loading editor…Preparing document…

Professional Services Web Doctors Contract

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

PROFESSIONAL SERVICES WEB DOCTORS CONTRACT

This Professional Services Agreement ("Agreement") is made and entered into as of (the "Effective Date"), by and between Service Provider: , an entity of type with principal place of business at , and Client: with principal place of business at . Service Provider and Client may be referred to individually as a "Party" or collectively as the "Parties."

RECITALS

WHEREAS, Service Provider is engaged in the business of providing web-based telemedicine, clinical consultation, patient triage and related professional services using licensed medical personnel and secure electronic platforms; and

WHEREAS, Client desires to engage Service Provider to provide professional telehealth services and related technical and administrative services for Client's patients and users, and Service Provider is willing to provide such services on the terms and conditions set forth in this Agreement; and

WHEREAS, the Parties intend to define their respective rights and obligations with respect to the provision, use, intellectual property ownership, confidentiality and payment for such services.

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, the Parties agree as follows:

1. SERVICES

1.1 Scope. Service Provider shall provide the professional telemedicine services, clinical consultations, remote patient monitoring, electronic prescriptions and associated technical and administrative support described in the Scope of Work attached hereto and incorporated herein (the "Services"). Service Provider shall deliver Services in a professional manner consistent with generally accepted standards of care for telemedicine providers and in accordance with applicable law.

1.2 Change Orders. Any material change to the Scope of Work shall be set forth in a written change order signed by authorized representatives of both Parties, including any adjustment to fees or schedule.

2. TERM; TERMINATION

2.1 Term. The initial term of this Agreement shall commence on the Effective Date and continue for a period of unless earlier terminated as provided herein. Thereafter this Agreement shall automatically renew for successive periods of unless either Party provides written notice of non-renewal at least days prior to the end of the then-current term.

2.2 Termination for Cause. Either Party may terminate this Agreement for material breach of the other Party if the breaching Party fails to cure such breach within thirty (30) days after receipt of written notice specifying the breach, provided that breaches involving patient safety or unauthorized disclosure of Protected Health Information may be subject to immediate termination.

2.3 Termination for Convenience. Either Party may terminate this Agreement for convenience upon sixty (60) days' prior written notice to the other Party. Termination shall not relieve Client of its obligation to pay for Services performed through the effective date of termination.

3. COMPENSATION

3.1 Fees. Client shall pay Service Provider the fees set forth below and in any mutually executed Statement of Work or fee schedule. Service Provider's standard fee for the Services is:

3.2 Expenses. Client shall reimburse Service Provider for reasonable and pre-approved out-of-pocket expenses incurred in connection with performance of the Services, provided that any single expense in excess of shall require prior written approval.

4. INVOICING AND PAYMENT

4.1 Invoices. Service Provider shall invoice Client monthly in arrears (unless otherwise stated). Invoices shall itemize services performed, dates of performance and reimbursable expenses.

4.2 Payment Terms. Client shall pay invoiced amounts within days of receipt. Late payments shall accrue interest at the lesser of 1.5% per month or the maximum permitted by law, and Client shall pay reasonable collection costs and attorneys' fees incurred to collect overdue amounts.

5. CONFIDENTIALITY; PROTECTED HEALTH INFORMATION

5.1 Confidential Information. Each Party shall keep confidential and shall not, without the prior written consent of the other Party, disclose any non-public information of the other Party, whether technical, business, financial, or clinical, that is designated confidential or that reasonably should be understood to be confidential (collectively, "Confidential Information").

5.2 Protected Health Information. The Parties acknowledge that Service Provider may create, receive, maintain or transmit Protected Health Information ("PHI") in the course of providing Services. Each Party shall comply with all applicable laws and regulations governing PHI, including requirements for safeguarding PHI, reporting breaches and limiting disclosures to those permitted by law. Upon termination or expiration of this Agreement, Service Provider shall return or securely destroy PHI as directed by Client, except to the extent retention is required by law.

6. INTELLECTUAL PROPERTY

6.1 Background IP. Each Party retains all right, title and interest in and to its pre-existing intellectual property. No license to Background IP is granted except as expressly set forth in this Agreement.

6.2 Deliverables. Subject to Client's timely payment of all amounts due, Service Provider assigns to Client all right, title and interest in and to any custom deliverables specifically developed for Client under this Agreement ("Deliverables"), to the extent assignable. Notwithstanding the foregoing, Service Provider shall retain ownership of Service Provider's proprietary tools, templates, methodologies, algorithms and software (collectively, "Provider Tools"), and Client is granted only a non-exclusive, non-transferable license to use Provider Tools solely to use the Deliverables as intended.

7. WARRANTIES; DISCLAIMERS

7.1 Warranties. Service Provider warrants that: (a) it will perform Services in a professional and workmanlike manner consistent with applicable standards of care; and (b) its personnel providing clinical services hold current, valid licenses in jurisdictions where they render care. Service Provider shall provide evidence of licensure upon request.

7.2 Disclaimer. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN SECTION 7.1, NEITHER PARTY MAKES ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

8. INDEMNIFICATION

8.1 By Service Provider. Service Provider shall indemnify, defend and hold Client harmless from and against any third-party claims, liabilities, damages and expenses arising out of Service Provider's gross negligence or willful misconduct in the performance of clinical Services, provided that Client gives prompt written notice of the claim and cooperates in the defense.

8.2 By Client. Client shall indemnify, defend and hold Service Provider harmless from and against any third-party claims arising from Client's breach of this Agreement, Client's failure to obtain necessary patient consents, or Client-provided content.

9. LIMITATION OF LIABILITY

9.1 Exclusion of Damages. EXCEPT FOR LIABILITY ARISING FROM A PARTY'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR INDEMNIFICATION OBLIGATIONS, NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE OR PROFITS.

9.2 Cap on Liability. A PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE FEES PAID OR PAYABLE BY CLIENT TO SERVICE PROVIDER UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. INSURANCE

Service Provider shall maintain professional liability insurance with limits not less than per claim and such other insurance as is customary for providers of similar services. Upon request, Service Provider shall provide certificates of insurance to Client.

11. INDEPENDENT CONTRACTOR

The Parties acknowledge that Service Provider and its personnel are independent contractors and not employees or agents of Client. Service Provider shall be responsible for withholding and paying all employment taxes and for providing any benefits to its personnel.

12. SUBCONTRACTORS

Service Provider may engage qualified subcontractors to perform Services, provided Service Provider remains responsible for the performance of such subcontractors and ensures their compliance with this Agreement, including confidentiality and PHI obligations.

13. NON-SOLICITATION

During the Term and for twelve (12) months thereafter, neither Party shall solicit for hire any employee or contractor of the other Party who was materially involved in the performance of this Agreement, without the prior written consent of the other Party.

14. NOTICES

All notices required or permitted under this Agreement shall be in writing and shall be deemed given when delivered personally, by nationally recognized overnight courier, or three (3) business days after deposit in the U.S. mail, postage prepaid, addressed to the Parties at the addresses set forth below or to such other address as a Party may specify by written notice.

15. AMENDMENTS; WAIVER; COUNTERPARTS

15.1 Amendments. This Agreement may be amended only by a written instrument executed by authorized representatives of both Parties.

15.2 Waiver. No failure or delay by either Party in exercising any right under this Agreement shall operate as a waiver of that right unless set forth in writing and signed by the waiving Party.

15.3 Counterparts and Electronic Signatures. This Agreement may be executed in counterparts and by electronic signature, each of which shall be deemed an original and all of which together shall constitute one instrument.

16. GOVERNING LAW; SEVERABILITY; ENTIRE AGREEMENT

16.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to conflicts of law principles.

16.2 Severability. If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be reformed only to the extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.

16.3 Entire Agreement. This Agreement, together with any executed Statements of Work and change orders, constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals and communications, whether oral or written.

17. MISCELLANEOUS

17.1 Assignment. Neither Party may assign this Agreement without the prior written consent of the other Party, except that either Party may assign this Agreement in connection with a merger, sale of substantially all assets or change of control provided the assignee assumes all obligations hereunder.

17.2 Compliance with Law. Each Party shall comply with all applicable federal, state and local laws, rules and regulations in performing its obligations under this Agreement, including laws related to telemedicine, privacy and patient care.

Service Provider:

By:

Date:

Title:

Client:

By:

Date:

Title:

Enter text✕

What the Professional Services Web Doctors Contract covers

The Professional Services Web Doctors Contract is a written agreement that governs delivery of professional services provided via a web-based medical or consulting platform. It defines the scope of services, payment terms, timelines, intellectual property rights, confidentiality obligations, data handling, and dispute resolution. The template is used when an independent provider, clinic, or telehealth platform agrees to perform assessments, consultations, development, or other professional work for a client. Proper execution ensures clear expectations, assigns responsibilities, and creates an auditable record of commitments and consent for both parties.

Why a clear written contract matters for web-based professional care

A well-drafted Professional Services Web Doctors Contract reduces ambiguity about scope, responsibilities, and payment, and helps manage regulatory obligations such as HIPAA and state practice rules. It creates enforceable duties and an evidentiary record of consent and acceptance.

Why a clear written contract matters for web-based professional care

Who commonly uses this contract

Typical users range from independent clinicians to platform operators and small healthcare businesses seeking formal service agreements.

  • Independent practitioners and telehealth clinicians who provide remote consultations and need clear payment and scope terms.
  • Healthcare technology platforms engaging contractors for content, integrations, or clinical review services.
  • Small clinics and medical groups contracting with external consultants for training, documentation, or platform support.

Each party should confirm professional licensing, data protection duties, and payer requirements before signing.

Core elements to include in the contract

Cover these essential sections to make the agreement operable, compliant, and auditable for online professional services.

Scope of Services

Specify tasks, deliverables, and measurable performance criteria; attach schedules or exhibits for recurring services to avoid ambiguity and scope creep.

Fees and Payment

State fees, invoicing cadence, accepted payment methods, late payment terms, and any retainer or milestone payments; include tax responsibilities and reimbursement rules.

Data Protection

Detail data handling, storage, breach notification, and any required Business Associate Agreement for protected health information under HIPAA.

Intellectual Property

Clarify ownership of work product, license grants, and any assignment of IP rights or retained provider pre-existing materials.

Term and Termination

Specify agreement duration, renewal mechanics, termination for convenience or cause, notice periods, and obligations on termination.

Liability and Indemnity

Limit direct damages, exclude consequential losses where lawful, and allocate indemnity obligations for third-party claims and regulatory fines.

Step-by-step: completing and signing the contract

Follow these sequential steps to prepare, review, and execute the agreement efficiently.

  • 01
    Prepare Draft: Populate parties, dates, and scope fields before sending for review.
  • 02
    Internal Review: Have counsel or compliance review data handling and liability terms.
  • 03
    Send for Signature: Deliver via eSignature platform with signer order defined.
  • 04
    Archive Signed Copy: Store the executed agreement and audit trail in secure records.

Setting up an online signing workflow

Configure fields, signer order, and authentication before distribution to avoid rework.

Field Configuration
Signer Order Specify sequence or parallel signing as required.
Authentication Level Use email or SMS code; use KBA for higher assurance.
Required Fields Mark signature, date, and initials as mandatory.
Automatic Reminders Enable reminders and expiration for unsigned documents.

Where to send and how routing typically works

Contract routing depends on the organization structure and required approvals; plan signer roles and distribution endpoints.

  • Primary Recipient: Client signing representative receives the initial request.
  • Secondary Signer: Provider or clinic signs after client in the prescribed order.
  • Compliance Copy: Legal or compliance receives final executed copy automatically.
  • Record Storage: Store signed PDF and audit trail in secure document storage.

Digital signing and technical requirements

Choose a platform that supports required authentication, audit trails, and export formats before sending documents.

  • File Formats: PDF and DOCX supported.
  • Authentication: Email, SMS, or KBA options.
  • Integrations: CRM and cloud storage integrations available.

Confirm platform compliance with HIPAA or other industry rules and retain signed records with the audit trail for evidentiary purposes.

Key dates and deadlines to track

Track effective dates, milestone due dates, termination notice periods, and regulatory reporting dates to maintain compliance.

Effective Date Entry:

Use the MM/DD/YYYY entered in the Effective Date field to start obligations.

Payment Due Dates:

Honor invoice due dates (e.g., Net 30) to avoid late fees and disputes.

Termination Notice:

Adhere to the contract's notice period for termination to avoid breach claims.

Tax Reporting Deadline:

Issue Form 1099-NEC to contractors by Jan 31 when applicable (IRS rule).

Document Retention Start:

Retention periods typically begin on the effective or termination date, per record type.

Security, privacy, and compliance checkpoints

Encryption: TLS 1.2/1.3; AES-256 at rest
Audit Trail: Timestamp, IP, action log
HIPAA: BAA required
21 CFR Part 11: Compliant options available
Access Controls: Role-based permissions
Accessibility: WCAG 2.0 AA support

Primary legal and operational risks

Unenforceable Terms: May be void under ESIGN exceptions
Regulatory Fines: HIPAA penalties possible
Tax Penalties: IRC §6721 for misreporting
Breach Claims: Damages and defense costs
Data Breach Risk: Notification obligations apply
Professional Discipline: Licensing sanctions possible

Common mistakes to avoid when preparing the contract

  • Failing to identify the contracting legal entity rather than a trade or DBA name can create payment and enforcement problems.
  • Using vague scope language such as 'as needed' without measurable acceptance criteria leads to scope disputes and billing disagreements.
  • Neglecting to include a data processing or BAA when handling protected health information increases regulatory exposure under HIPAA.
  • Skipping signature authentication or audit-trail capture when using e-signatures can weaken evidentiary support in disputes.

eSignature pricing and capability snapshot for contract execution

Compare baseline pricing and key capabilities relevant to executing Professional Services Web Doctors Contracts. Signatory and compliance needs determine the most appropriate plan.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial Yes, 7-day free trial No No Yes, limited Yes, limited
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies Varies Varies

Frequently asked questions and troubleshooting

Answers to common questions about execution, enforceability, notarization, and recordkeeping for this contract.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users