Scope of Work
Describe services covered by the block, task categories, exclusions, and how requests are submitted; include examples of typical activities to prevent scope disputes and response SLAs.
A Project Management Block of Hours simplifies procurement of management time, standardizes billing, and creates predictable capacity for both client and vendor. It reduces administrative overhead, aligns expectations on deliverables and response times, and supports faster scheduling and invoicing.
Agencies, consultancies, and in-house PMOs use blocks of hours to prebook resources, manage sprints, and cover support or advisory services across projects.
Smaller businesses and legal teams also use blocks to control costs and document retained project governance resources.
Describe services covered by the block, task categories, exclusions, and how requests are submitted; include examples of typical activities to prevent scope disputes and response SLAs.
State total hours purchased, hourly billing rate, overtime or premium rates, and procedures for hourly tracking, rounding, and monthly reconciliation to support invoicing.
Define the effective date, expiration or rollover mechanics, unused-hours carryover limits, renewal options, and termination rights for both parties including notice periods and refund calculations.
List deliverables, acceptance criteria, reporting cadence, required formats, and escalation paths for unsatisfied deliverables or defects discovered during a block engagement and remediation windows with response SLAs.
Specify billing intervals, payment terms, accepted payment methods, dispute procedures, credits for unused hours, and documentation required to support each invoice including timestamped time entries and approver signoffs.
Describe how additional work is scoped and billed, approval workflow for change orders, impact on hours, and updated deliverables or timelines after authorization with revised estimates and signoff.
| Workflow Field Configuration and Notes | Configuration |
|---|---|
| Signer Roles and Execution Order | Specify signer order, required fields, and who can edit. |
| Signer Authentication and Verification Methods | Email link, SMS code, or KBA for higher assurance. |
| Time Tracking and Billing Rules | Record start/stop times, rounding rules, and exportable logs. |
| Notifications, Reminders, and Alerts Configuration | Set automated reminders for expiring hours and pending approvals. |
Select a platform that supports fillable templates, time tracking, audit trails, and exportable billing records for compliance and reporting.
When obligations begin; affects billing and reporting.
Net terms, due dates, and late fee policies.
Specify carryover limits or forfeiture at expiry.
Set calendar cutoffs for time entries and status reports.
Timeframe to submit corrections and documentation for credits.