Scope
Defines projects, vendors, cost categories, and which activities are billable; prevents scope creep and improper charges.
A clear charter reduces ambiguity between stakeholders by establishing uniform billing formats, approval paths, and e-signature expectations. It helps avoid late payments, duplicate charges, and audit issues while documenting consent for electronic records under ESIGN and applicable state law.
Organizations adopt this charter where multiple teams contribute billable work and electronic invoicing improves throughput and auditability.
The charter is suitable for project owners, vendors, and third-party administrators who need predictable billing, dispute handling, and secure signature workflows.
Defines projects, vendors, cost categories, and which activities are billable; prevents scope creep and improper charges.
Specifies required fields, supporting attachments, currency, tax treatment, and machine-readable data to ease automation and reconciliation.
States cadence (monthly, milestone-based), cutoff times, and effective dates for billing cycles and late fees.
Describes role-based signatory order, delegated approvers, escalation steps, and maximum approval timeframes.
Sets acceptable eSignature types, signer verification strength, and whether notarization or RON is required.
Outlines dispute windows, required evidence, crediting procedures, and reconciliation timing to resolve charge disagreements.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel signing |
| Authentication | Email, SMS code, or KBA |
| Attachments | Required documents and file types |
| Notifications | Automated reminders and escalation rules |
Confirm the platform's retention, audit logs, and API capabilities align with your charter and compliance obligations.
Specify month-end, milestone, or custom dates
Example: Net 30 from invoice date
Commonly 15–30 days to raise disputes
Time allowed to credit or reissue invoices
Retain documents to meet IRS reporting timelines
Signatures obtained and effective date established
ERP/PM tools updated with billing rules
Initial invoice generated per schedule
Monthly or milestone reconciliation cycles
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Premium+) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A small investment firm standardized project billing to a single template to reduce invoice queries.
A property management company moved to structured milestone invoices for renovations.