KPI Definition
Clear name and purpose for the metric, including why it matters and what decision it informs; avoids ambiguity when aggregating metrics across projects.
A clear checklist aligns teams on which metrics drive decisions, reduces ambiguity in reporting, and supports timely corrective actions. It improves transparency for sponsors, helps prioritize resources, and creates a consistent record for audits and retrospective analysis under applicable corporate or regulatory standards.
The checklist is designed for project managers, program leads, PMO staff, and functional owners who are responsible for delivering project objectives and reporting performance.
Use by these roles ensures single-source KPI definitions, consistent calculations, and clear escalation paths when targets are missed.
| Field | Configuration |
|---|---|
| KPI Name | Required text field, unique constraint |
| Value Entry | Numeric field with unit selector and range validation |
| Attachment | Optional file upload (PDF/CSV) for evidence |
| Approval | Sequential signer routing to owner then PMO |
Ensure your eSubmission platform supports the file formats, integrations, and authentication levels required by your organization.
Platforms that capture audit trails, preserve versions, and integrate with reporting tools simplify compliance and downstream analysis.
Submit baseline values within two weeks of project start.
Weekly or monthly submissions per the project's governance plan.
Allow 48–72 hours for PM review and approval.
Publish executive dashboard monthly for sponsors.
Archive approved KPI snapshots at each reporting period.
Clear name and purpose for the metric, including why it matters and what decision it informs; avoids ambiguity when aggregating metrics across projects.
Exact formula and data fields used to compute the KPI; specify rounding rules and unit conversions to ensure repeatable results.
Baseline, target, and acceptable variance with defined escalation steps if thresholds are breached to trigger corrective actions.
Single accountable owner plus backup, with contact details and responsibilities for validation, correction, and escalation.
Primary and secondary sources, extraction method, refresh frequency, and any transformation or calculation applied in dashboards.
Required attachments or exports (CSV, report snapshots) and retention instructions for auditability and post-project review.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Bulk Send | Yes | Varies by plan | Varies by plan | Yes | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |