Scope & Deliverables
Define precisely what will be delivered, what is excluded, and deliverable acceptance tests to avoid scope disputes and enable objective review at milestone handoffs.
A formal kick off aligns stakeholders on scope, schedule and costs, reduces ambiguity and supports faster approvals. It creates documentary proof of agreement terms, which helps prevent disputes and supports electronic signing under ESIGN and UETA.
Final signers should be authorized representatives with authority to bind their organization and must be identified by role and contact details in the document.
A senior internal or vendor PM who accepts operational responsibilities, coordinates resources, and executes the project plan. The PM verifies milestones, approves change orders within delegated authority, and is the main point of contact for status reporting.
An authorized client representative or sponsor who approves scope, confirms budget availability, and signs the kick off to trigger work start. This signer must have contracting authority for payments and acceptance decisions.
| Field | Configuration |
|---|---|
| Notification Settings | Email and SMS reminders for pending signers |
| Signing Order | Sequential or parallel signer sequence |
| Authentication | Email link, SMS code, or KBA as needed |
| Reminder Cadence | Auto-reminders every 3 or 7 days |
Choose a platform that preserves timestamps and stores a tamper-evident signed copy with an audit trail for compliance.
Define precisely what will be delivered, what is excluded, and deliverable acceptance tests to avoid scope disputes and enable objective review at milestone handoffs.
Detail milestone dates, dependency relationships and float, and identify the project start date and final delivery deadline to align schedules and resource planning.
List parties, contact information, and role-level responsibilities so every task has an owner and escalation path to resolve blockers quickly.
State fixed fees or rates, invoicing schedule, retainers, and any milestone payments or holdbacks tied to acceptance criteria to reduce payment disputes.
Provide measurable criteria and testing or review procedures that define when a deliverable is accepted and a milestone payment becomes payable.
Document project risks, preconditions and client responsibilities; use this section to allocate risk and set conditions for change orders.
Attach SOWs, technical specifications, acceptance checklists and sample deliverable formats so reviewers have the full context for approvals.
Include status report cadence, stakeholder list and escalation contacts to ensure consistent updates and issue resolution.
Provide a clear change request procedure with authority levels, impact assessment rules, and how changes affect price and schedule.
Attach standard terms for confidentiality, IP ownership, liability caps and termination rights to establish contractual obligations.
Date by which the draft proposal must be delivered to reviewers
Typical 3–10 business days for internal and client review depending on complexity
Date when authorized signers must execute the final proposal
Planned commencement date tied to signed approval
Invoice trigger dates tied to milestone acceptance
| Criteria | Kick Off | Statement of Work | Master Services Agreement |
|---|---|---|---|
| Primary Purpose | project start | detailed tasks | ongoing relationship |
| Level of Detail | medium | high | high |
| Signature Timing | pre-start | pre-start | at contract formation |
| Change Control | standard | extensive | governed by msa |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |