Scope of Work
A concise, measurable description of services, deliverables, excluded items, and any required client inputs so responsibility is unambiguous and disputes over scope are minimized.
A consistent PSA reduces ambiguity, shortens negotiation time, assigns responsibility for deliverables, clarifies payment milestones, and provides contract terms that limit exposure. Standard templates support auditability and make it easier to apply e-signature and recordkeeping practices consistent with ESIGN and state electronic transaction laws.
The Project Management PSA Template is used by both providers and clients to set clear expectations and reduce project risk.
Use of a standard PSA helps cross-functional stakeholders align on acceptance criteria, invoicing cadence, and dispute-resolution procedures before work begins.
A concise, measurable description of services, deliverables, excluded items, and any required client inputs so responsibility is unambiguous and disputes over scope are minimized.
Detailed deliverable list with formats, acceptance tests, delivery dates, and dependencies to ensure reviewers know how and when to validate completion.
Milestone timetable, critical path items, and the process for adjusting dates so project timing and reporting responsibilities are clear.
Fee structure (fixed, time-and-materials, hourly rates), invoice schedule, late payment terms, and expense reimbursement rules that govern compensation.
Formal change request procedure, approval workflow, impact analysis, and pricing adjustments to manage scope adjustments without informal scope creep.
Acceptance criteria, remedy windows, warranty period, and remedies for nonconforming work to protect both parties and define remediation steps.
| Field | Configuration |
|---|---|
| Template Name | Use a consistent naming convention including client and project code |
| Signer Order | Define sequential or parallel signing order per approval hierarchy |
| Authentication | Choose email, SMS code, or stronger ID verification as needed |
| Reminders | Set automatic reminders and expiration windows for pending signatures |
Choose eSignature and storage options that meet authentication, audit trail, security, and integration needs for the contract lifecycle.
Platforms such as signNow support common integrations (NetSuite, Salesforce, Microsoft 365, Google Workspace), audit trails, and HIPAA-eligible configurations when a BAA is in place; select authentication appropriate to transaction risk.
Date when obligations commence
Dates tied to deliverables and invoicing
Standard net terms (e.g., Net 30)
Vendor/client response window, often 10 business days
Typical 30-day cure or notice period
Tim Martin, Founder
Kodi-Marie Evans, Director of NetSuite Operations
The CEO or an officer with delegated signature authority may bind the client entity; when authority is delegated, attach a corporate resolution or power-of-attorney confirming the signer has the power to execute the PSA.
The vendor's authorized representative—usually a VP, CFO, or operations director—must have written delegation if not an officer; absence of authority may render the signature unenforceable.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | Limited |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |