Establishing secure connection…Loading editor…Preparing document…

Project Management Quality Plan

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

PROJECT MANAGEMENT QUALITY PLAN

Project Identification

Project Title:

Project ID:    Revision/Issue:

Scope of Work

The Service Provider shall perform the services described below in accordance with the quality requirements stated in this Quality Plan. Work that is expressly excluded from the agreement is identified in the Out of Scope section.

Deliverables and Acceptance

Each deliverable must meet the acceptance criteria set forth below. Acceptance may be withheld in whole or in part for non-conforming work until corrective actions are completed and verified.

Due Date:    Acceptance Criteria:

Due Date:    Acceptance Criteria:

Timeline & Milestones

Project Start Date:    Projected End Date:

Target Date:    Criteria:

Target Date:    Criteria:

Budget & Payment Schedule

Total Contract Value:

Authorization Required From:    Typical Fee/Rate:

Quality Assurance Organization & Responsibilities

The Service Provider shall establish and maintain the quality organization and assignments necessary to achieve the quality objectives set forth herein. Roles, responsibilities and authorized decision-makers are recorded below.

Non-Conformance, Corrective Action & Remedies

Non-conforming work shall be identified, segregated and reported. The Service Provider shall provide a written corrective action plan within the response times below. The Client may withhold acceptance, require rework or, in case of repeated non-conformances, terminate for cause.

Maximum Initial Response Time (hours):    Corrective Action Plan Due (days):

Metrics, Reporting & Audit Rights

The Service Provider shall capture and report quality metrics as specified below. The Client reserves the right to audit quality processes and records on reasonable notice.

Target:    Reporting Frequency:

Document Control & Records Retention

All quality records, inspection reports, test results and corrective action records shall be retained and made available for audit in accordance with the retention period stated below.

Training, Competency & Subcontractors

Personnel performing work must be trained and demonstrate competency. The Service Provider remains responsible for the quality of any subcontracted work and shall ensure subcontractors comply with this Quality Plan.

Confidentiality & Governing Law

The Parties agree that quality records, test results and inspection reports produced under this Quality Plan are Confidential Information. Each Party shall protect such information with at least the same degree of care used for its own confidential information. This Quality Plan shall be governed by the laws designated below.

Governing Law Jurisdiction:

Approvals and Acceptance

By signing below the Parties acknowledge and accept the Quality Plan and agree to conform to the obligations, processes and remedies described herein. Execution constitutes formal approval of the plan and an obligation to adhere to the defined quality processes.

Client:

By:

Date:

Service Provider:

By:

Date:

Enter text✕

What the Project Management Quality Plan Is

A Project Management Quality Plan documents quality objectives, roles, processes, metrics, and acceptance criteria for a specific project. It establishes how quality will be measured, enforced, and reported across project phases, aligning deliverables with stakeholder requirements and contractual obligations. The plan clarifies responsibilities for quality assurance and control, inspection and testing procedures, corrective action processes, and recordkeeping expectations to support audits and post-project reviews.

Why a Formal Quality Plan Matters

A formal Project Management Quality Plan reduces rework, clarifies acceptance criteria, and creates a documented basis for audit, compliance, and client communication. It helps teams reach consistent outcomes and provides objective measures for pass/fail decisions during handoffs.

Why a Formal Quality Plan Matters

Who Prepares and Relies on This Plan

Typical authors and users include project managers, quality assurance leads, sponsors, and functional leads who need a single reference for quality expectations.

  • Project Managers: Own plan execution and quality reporting during the project lifecycle.
  • QA / QC Leads: Define inspection and test procedures and maintain quality records.
  • Stakeholders & Auditors: Use the plan to verify acceptance criteria and compliance.

The document also supports external reviewers such as auditors, clients, and regulatory inspectors who require documented quality governance.

Core Components to Include

A professional plan contains structured sections that map quality activities to project phases, deliverables, and responsible parties. Each component should be actionable, measurable, and aligned with contractual or regulatory requirements.

Quality Objectives

Clear, measurable targets tied to deliverables and acceptance criteria, including performance and defect thresholds.

Roles & Responsibilities

RACI-style assignment for QA, QC, approvals, audits, and corrective action owners throughout the project.

Processes & Procedures

Step-by-step QA/QC workflows for inspections, testing, change control, nonconformance handling, and corrective actions.

Metrics & Reporting

Define KPIs, sampling plans, reporting cadence, dashboards, and escalation thresholds for quality issues.

Acceptance Criteria

Detailed pass/fail criteria for each deliverable, including inspection checklists and sign-off conditions.

Records & Audit Trail

Document retention rules, version control, audit logs, and storage location for evidence of compliance.

Required Fields and Key Data Elements

Project Name: Official project identifier
Project Manager: Primary contact name
Scope Summary: Brief scope description
Quality Objectives: Measurable targets
Approval Dates: Execution and revision dates
Document Owner: Responsible department

Step-by-Step: Completing the Quality Plan

Follow these sequential steps to create a clear, enforceable Project Management Quality Plan that stakeholders can implement and audit against.

  • 01
    Define scope: List deliverables and exclusions.
  • 02
    Set objectives: Establish measurable quality targets.
  • 03
    Assign roles: Document responsibilities and approvers.
  • 04
    Document controls: Specify tests, inspections, and records.

Configuring an Online Quality Plan Workflow

When you set up a digital workflow, configure fields, routing, and authentication to mirror the paper approval path and preserve audit evidence.

Field Configuration
Owner Approval Sequential signing with email routing
QA Inspection Attach checklist, require pass/fail
Version Control Automatic versioning and history
Authentication Email + SMS code or stronger

Where to Send and How Submissions Flow

Define submission endpoints, review queues, and archival locations so every iteration is traceable from draft to approved plan.

  • Internal Review: Route to QA and PMO for comments.
  • Approvals: Sequential sign-off by authorized approvers.
  • Client Submission: Deliver final plan to client or sponsor.
  • Archival: Store approved plan in records repository.

Distribution and eSubmission Considerations

Ensure the chosen platform meets regulatory requirements for your industry and retains signed records for the retention period specified in the plan.

  • Formats: PDF, DOCX supported
  • Integrations: Connects to project and storage tools
  • Security: TLS in transit, AES-256 at rest

Typical Timing and Review Deadlines

Establish clear deadlines for draft completion, internal review, external approval, and periodic plan updates to avoid schedule slippage and compliance gaps.

Draft Completion:

Prior to project kick-off; often 2–4 weeks before start.

Internal Review:

Allow 5–10 business days for QA and PMO review.

Client Approval:

Typically 10–20 business days, align with contract milestones.

Periodic Update:

Review quarterly or at major project milestones.

Final As-Built:

Issue within 30–90 days after project completion.

Common Pitfalls to Avoid

  • Unclear acceptance criteria that invite interpretation disputes and delay sign-off, increasing rework and cost overruns.
  • Missing or inconsistent version control that leads to parallel document copies and conflicting instructions for subcontractors.
  • Insufficient QA responsibilities assigned, leaving inspections and corrective actions without accountable owners or timelines.
  • Failure to preserve an audit trail for approvals and changes, impairing post-project audits and regulatory compliance.

Consequences of an Incomplete or Incorrect Plan

Contractual Delay: Missed milestones
Rework Costs: Increased change orders
Regulatory Exposure: Compliance violations
Disputes: Claims and litigation
Audit Findings: Penalties or remediation
Reputational Harm: Client trust erosion

eSignature Vendor Comparison for Plan Execution

Compare vendor pricing and core capabilities relevant to signing, bulk distribution, and compliance. signNow appears first per guidance.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Yes Yes Yes Yes
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

FAQs and Common Troubleshooting

Answers to frequent questions about enforceability, eSigning, storage, and signature authority for Project Management Quality Plans.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users