Establishing secure connection…Loading editor…Preparing document…

Project Management Retainer

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

PROJECT MANAGEMENT RETAINER

Project Identification

Project Title:

Project ID:     Effective Date:

Client Name:

Service Provider:

Project Manager (Provider):    Contact Phone:

Scope of Work

The Service Provider will perform project management services as described below. Services shall include planning, scheduling, resource coordination, risk management, status reporting, and coordination with third-party vendors as necessary. Specific tasks and limits are described in the scope fields.

Deliverables and Acceptance

The following deliverables will be provided. Each deliverable must meet the stated acceptance criteria. The Client will provide written acceptance or corrective feedback within the acceptance period specified below.

Expected Delivery Date:

Expected Delivery Date:

Timeline & Milestones

The Service Provider will use commercially reasonable efforts to meet the timeline below. Dates are estimates and may be adjusted by mutual written agreement or by execution of a change order as specified herein.

Due Date:

Due Date:

Budget, Fees & Payment

This retainer establishes the payment framework for project management services. Fees and payment schedule are set forth below. All amounts are in U.S. dollars unless otherwise stated.

Change Orders

Any change in scope, schedule, or budget shall be documented in a written change order signed by authorized representatives of both parties. Change orders shall include description of changes, impact on price, schedule, and acceptance criteria. The Service Provider shall not commence changed work until a signed change order is executed, except where immediate work is necessary to prevent material harm, in which case the Provider shall notify the Client and obtain ratification promptly.

Confidentiality

Each party agrees to maintain in confidence all proprietary and confidential information disclosed by the other party in connection with this retainer. Confidential information excludes information that is or becomes public through no breach, is rightfully received from a third party, or is independently developed. Receiving party shall use confidentiality standard of care no less than reasonable care.

Intellectual Property

Unless otherwise agreed in writing, the Client shall retain ownership of existing Client materials and any deliverables paid in full under this retainer. The Service Provider grants to the Client a perpetual, worldwide, non-exclusive license to use deliverables for the Client's intended business purpose. Provider retains the right to use general know-how, methodologies, and templates, provided no confidential Client information is disclosed.

Indemnification & Limitation of Liability

Each party shall indemnify the other from third-party claims arising from its gross negligence or willful misconduct. Except for liability for personal injury or indemnities, each party's aggregate liability arising from or related to this retainer shall not exceed the total fees paid to the Service Provider under this retainer during the preceding twelve months. In no event shall either party be liable for consequential or punitive damages.

Termination

Either party may terminate this retainer upon thirty (30) days' written notice. Upon termination, Client will pay for services performed and expenses incurred through the effective date of termination, and Service Provider will deliver work product subject to Client's payment of outstanding fees. Termination shall not relieve either party of obligations accrued prior to termination.

Notices

All notices required or permitted under this retainer must be in writing and sent to the addresses below by certified mail, courier, or other nationally recognized carrier, or by electronic mail with confirmation of receipt when agreed in writing by both parties.

Governing Law & Dispute Resolution

This retainer shall be governed by and construed in accordance with the laws of the State selected below, without regard to conflict of law principles. The parties shall first attempt to resolve disputes through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with mutually agreed arbitration rules and seat of arbitration in the selected state.

Representations & Warranties

Each party represents that it has full power and authority to enter into this retainer and that performance will not violate any other agreement. Service Provider warrants that services will be performed in a professional and workmanlike manner consistent with industry standards.

Record Keeping & Audit

Service Provider will maintain complete and accurate records of hours billed, expenses, and deliverables for a period of two (2) years following final payment. Client may, upon reasonable notice and during normal business hours, inspect such records to verify billing and performance, subject to confidentiality obligations herein.

Acknowledgement

By signing below, the parties acknowledge that they have read, understood, and agree to be bound by the terms and conditions of this Project Management Retainer.

Client Name:

By:

Date:

Service Provider:

By:

Date:

Enter text✕

What a Project Management Retainer Covers

A Project Management Retainer is a written agreement in which a client pays a service provider to reserve capacity, secure priority access, or fund ongoing project management services for a defined period. It describes scope, billing (flat fee, hourly draw, or credit), reporting expectations, deliverables, and termination terms. The retainer clarifies responsibilities, reduces start-up delays, and establishes an invoicing cadence for project oversight, status updates, and change-order handling without re-negotiating scope for every task.

Why organizations use a Project Management Retainer

A retainer stabilizes resource allocation, shortens onboarding time, and creates predictable cashflow for providers while giving clients prioritized access to project managers. It also sets a clear governance framework for scope changes, dispute resolution, and performance reporting.

Why organizations use a Project Management Retainer

Who commonly signs a Project Management Retainer

Typical parties include project sponsors, procurement officers, external PM vendors, and agency account leads.

  • Internal Project Sponsor — Authorizes budget and approves change orders during the retainer period.
  • Procurement or Legal — Reviews terms for liability, insurance, and termination provisions prior to execution.
  • External PM Vendor — Commits to allocated hours, provides invoices, and delivers status reports as described.

Primary signatory roles

Client PM

The client-side project manager or sponsor who accepts project timelines, approves invoices within agreed terms, and authorizes changes. This person is often empowered to request additional hours up to a specified limit without requiring a new contract.

Provider PM

The vendor's account lead or operations director who commits resources, issues monthly status reports, and certifies that services were delivered. Their signature binds the vendor to service levels and billing terms specified in the retainer.

Step-by-step: completing and executing the retainer

Follow these sequential steps to prepare, review, and finalize a Project Management Retainer efficiently.

  • 01
    Draft Agreement: Prepare scope, fee, term, and termination clauses in the document.
  • 02
    Internal Review: Have procurement and legal confirm terms and risk allocation.
  • 03
    Client Approval: Obtain budgetary sign-off from the sponsoring stakeholder.
  • 04
    Execute and Distribute: Collect signatures and share fully executed copies to all contacts.

Configuring an online retainer workflow

Set these workflow fields in your eSignature platform to match the retainer process and authentication needs.

Field Configuration
Signer Order Sequential or parallel based on approval hierarchy
Authentication Email plus optional SMS or KBA for higher assurance
Reminders Auto-send reminders at 3, 7, and 14 days
Audit Trail Enable full activity logging and completion certificate

Typical online execution flow

A concise routing diagram clarifies sender and signer actions during electronic execution.

  • Upload Document: Sender uploads PDF or DOCX and prepares fields.
  • Assign Signers: Add emails and define signing order.
  • Send for Signature: Platform delivers links and optional codes.
  • Archive: Completed copy and audit trail are stored securely.

Technical considerations for digital signing

Choose a platform that supports required authentication, audit logs, storage encryption, and your integration needs.

  • Integrations: Salesforce, NetSuite, Google Workspace compatibility
  • File Types: PDF, DOCX, HTML supported
  • Security: AES-256 at rest; TLS 1.2/1.3 in transit

Essential sections to include in a professional retainer

A well-structured retainer contains clear clauses that control scope, payment, and project governance while limiting ambiguity across the engagement.

Scope

Detailed list of activities, deliverables, and explicit exclusions so parties share the same expectations and avoid scope creep.

Fees

Retainer amount, whether refundable or creditable, invoicing cadence, and late-payment consequences to protect cashflow for both parties.

Hours & Availability

Define allocated hours, priority response windows, and how additional work is estimated and billed to prevent disputes.

Change Orders

Process for requesting, approving, and pricing scope changes; include turnaround expectations for approvals.

Term & Termination

Start and end dates, renewal mechanics, and minimum notice periods for termination to ensure predictable transitions.

Reporting

Frequency and format of status reports, key performance indicators, and how disputes over deliverables are escalated.

Required data elements for the retainer

Party Names: Client and vendor legal names
Tax IDs: TIN or EIN for tax reporting
Payment Terms: Amount, cadence, and method
Scope Summary: Clear deliverables and exclusions
Term Dates: Effective and expiration dates
Signature Data: Signed name, title, date

Common mistakes to avoid when preparing a retainer

  • Vague scope descriptions that allow differing interpretations and lead to disputes over billable work and deliverables.
  • Omitting change-order procedures, which causes delays and conflicts when additional tasks arise during the engagement.
  • Failing to specify whether retainer fees are refundable or applied as credits against future invoices, causing payment disputes.
  • Not defining priority response times or reserved hours, which undermines the expectation of dedicated availability under the retainer.

Risks and potential consequences of an incomplete retainer

Billing Disputes: Delayed payments
Scope Creep: Unbudgeted work
Contract Invalidity: Missing signatures
Tax Exposure: Incorrect reporting
Data Breach: Confidentiality loss
Regulatory Fines: HIPAA or sector penalties

Key timelines and deadline expectations

Define clear timeframes for signature, notice, invoicing, and termination to reduce disputes and ensure enforceability.

Signing Window:

Allow 7–14 days for execution unless expedited by agreement

Notice to Terminate:

Standard is 30 days unless otherwise specified

Billing Cycle:

Monthly or milestone invoicing; state cycle in the document

Invoice Payment:

Net 30 is typical; state late-fee laws may apply

Record Retention:

Retain executed copy for at least 3 years post-term

Typical engagement milestones

Track these sequential milestones from proposal through delivery and closeout to ensure alignment on responsibilities and payments.

01

Proposal Delivery

Client and vendor agree preliminary scope and fees

02

Agreement Execution

Parties sign the retainer and record the effective date

03

Project Kickoff

Initial planning meeting and resource allocation occur

04

Monthly Review

Status updates, invoicing, and hour reconciliation

Notarization and witness authentication steps

If notarization or witnesses are required, follow a stepwise authentication process to preserve validity and recordkeeping.

01

Confirm Requirement

Determine whether state law or internal policy requires notarization or witnesses

02

Choose Method

Select in-person notary or Remote Online Notarization (RON) if allowed

03

Prepare Identity

Collect government ID and any required identity-proofing data

04

Schedule Session

Arrange notary appointment or RON session with all signers

05

Execute Document

Sign in presence of notary or complete RON session with audio-video

06

Retain Record

Store notarized copy and notary journal or RON recording as required

07

Attach Acknowledgment

Include notarization certificate or RON evidence with the executed file

08

Verify State Rules

Confirm retention period for notary records per state law

Real-world examples of retainer use

Two brief case summaries illustrate how retainers are used to secure consistent project management support.

Martin Properties

Tim Martin, Founder at Martin Properties, needed rapid document turnaround for transactions.

  • The retainer prioritized project management and mobile signing.
  • Martin notes that the arrangement allowed him to process and execute documents online with compliance and security while improving turnaround across mobile and offline scenarios.

Fertility Centers of Illinois

John Butler, Founder of Fertility Centers of Illinois, sought reliable integrations for case management.

  • The retainer supported formatted signatures and API workflows.
  • Butler highlights responsive support and a flexible API that enabled consistent, compliant signatures across systems and improved internal processing efficiency.

Practical tips for an accurate retainer

Adopt these practices to minimize disputes and accelerate execution when using a Project Management Retainer.

Be specific about scope
List exact activities, deliverables, and exclusions. Avoid broad language that can be interpreted inconsistently and trigger billing disagreements.
Define credit use
If the retainer pre-pays hours, state how credits are tracked, rolled over, or refunded to prevent accounting disputes.
Include change-order process
Specify how additional work is requested, approved, and priced with response times and required documentation.
Standardize signers
Identify authorized signers by title and contact; require consistent naming for TIN and payment processing.

Updating or revising an existing retainer

Follow an ordered process to amend terms without interrupting ongoing work or billing.

01

Identify Change:

Document the proposed modification and reason
02

Estimate Impact:

Assess hours, cost, and schedule effects
03

Draft Amendment:

Prepare a concise contract amendment
04

Internal Approval:

Obtain stakeholder and legal review
05

Execute Amendment:

Collect authorized signatures electronically
06

Distribute Copy:

Share the fully executed amendment with contacts

eSignature vendor pricing at a glance

Compare starting prices and core features for common eSignature vendors; signNow is listed first per vendor ordering conventions.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes Yes Yes Yes Varies
Audit Trail Yes Yes Yes Yes Yes
Envelope Cap No envelope cap 100 envelopes/user/year Plan limits Plan limits Plan limits

Frequently asked questions about Project Management Retainers

Answers to common execution, legal, and administrative questions about retainers and electronic signing.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users