Scope
Detailed list of activities, deliverables, and explicit exclusions so parties share the same expectations and avoid scope creep.
A retainer stabilizes resource allocation, shortens onboarding time, and creates predictable cashflow for providers while giving clients prioritized access to project managers. It also sets a clear governance framework for scope changes, dispute resolution, and performance reporting.
Typical parties include project sponsors, procurement officers, external PM vendors, and agency account leads.
The client-side project manager or sponsor who accepts project timelines, approves invoices within agreed terms, and authorizes changes. This person is often empowered to request additional hours up to a specified limit without requiring a new contract.
The vendor's account lead or operations director who commits resources, issues monthly status reports, and certifies that services were delivered. Their signature binds the vendor to service levels and billing terms specified in the retainer.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel based on approval hierarchy |
| Authentication | Email plus optional SMS or KBA for higher assurance |
| Reminders | Auto-send reminders at 3, 7, and 14 days |
| Audit Trail | Enable full activity logging and completion certificate |
Choose a platform that supports required authentication, audit logs, storage encryption, and your integration needs.
Detailed list of activities, deliverables, and explicit exclusions so parties share the same expectations and avoid scope creep.
Retainer amount, whether refundable or creditable, invoicing cadence, and late-payment consequences to protect cashflow for both parties.
Define allocated hours, priority response windows, and how additional work is estimated and billed to prevent disputes.
Process for requesting, approving, and pricing scope changes; include turnaround expectations for approvals.
Start and end dates, renewal mechanics, and minimum notice periods for termination to ensure predictable transitions.
Frequency and format of status reports, key performance indicators, and how disputes over deliverables are escalated.
Allow 7–14 days for execution unless expedited by agreement
Standard is 30 days unless otherwise specified
Monthly or milestone invoicing; state cycle in the document
Net 30 is typical; state late-fee laws may apply
Retain executed copy for at least 3 years post-term
Client and vendor agree preliminary scope and fees
Parties sign the retainer and record the effective date
Initial planning meeting and resource allocation occur
Status updates, invoicing, and hour reconciliation
Determine whether state law or internal policy requires notarization or witnesses
Select in-person notary or Remote Online Notarization (RON) if allowed
Collect government ID and any required identity-proofing data
Arrange notary appointment or RON session with all signers
Sign in presence of notary or complete RON session with audio-video
Store notarized copy and notary journal or RON recording as required
Include notarization certificate or RON evidence with the executed file
Confirm retention period for notary records per state law
Tim Martin, Founder at Martin Properties, needed rapid document turnaround for transactions.
John Butler, Founder of Fertility Centers of Illinois, sought reliable integrations for case management.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Plan limits | Plan limits | Plan limits |