Functional
List user-facing features and workflows with detailed process steps, inputs and outputs, required reports, expected user interactions, and a priority or owner for each item to support traceability and testing.
A clear specification aligns stakeholders, reduces scope ambiguity, and provides measurable acceptance criteria that limit rework. It supports fair vendor comparison, risk allocation in contracts, and documents electronic signature and retention requirements under U.S. law.
Select stakeholders who will complete or review this specification before vendor selection and system design.
Include procurement, compliance, and operations representatives for review and final approval before issuing the specification to vendors.
Responsible for defining scope, schedule, stakeholder requirements, and acceptance criteria. Coordinates cross-functional reviews, prioritizes features, and signs off on deliverables. Acts as the primary contact during vendor evaluation and implementation to ensure traceability between requirements and outcomes.
Defines system architecture, integration strategy, data models, and security controls. Specifies API contracts and authentication methods, validates technical feasibility with vendors, and ensures requirements translate into testable technical tasks.
List user-facing features and workflows with detailed process steps, inputs and outputs, required reports, expected user interactions, and a priority or owner for each item to support traceability and testing.
Define performance targets, availability SLA, scalability benchmarks, acceptable latency, concurrency limits, monitoring needs, and recovery objectives to set clear operational expectations.
Specify user roles, permissions, approval hierarchies, and segregation of duties. Provide a role-based access control matrix and conditional permissions for sensitive operations to meet compliance requirements.
Detail external systems, API endpoints, authentication methods, data schemas, expected throughput, error handling requirements, and test data to validate integrations with CRM, ERP, cloud storage, or other platforms.
Describe encryption and key management (TLS 1.2/1.3 in transit, AES-256 at rest), authentication methods, audit logging, access controls, incident response, and regulatory controls such as HIPAA or PCI where applicable.
Provide test scenarios, success criteria, performance tests, data migration validation, and the sign-off process. Define evidence required for acceptance and the approvers authorized to accept deliverables.
| Field | Configuration |
|---|---|
| Authentication | Email link, SMS code, or stronger MFA as required |
| Conditional Fields | Show fields only for selected roles or options |
| Templates | Save approved sections as reusable templates |
| Notifications | Automated reminders and completion alerts |
Specify supported file formats, required integrations, and minimum security capabilities for the chosen eSignature platform.
Verify that the platform supports audit trails, conditional fields, API access, and any industry-specific compliance requirements before procurement.
Target initial draft within 2–4 weeks of project kickoff.
Allow 7–14 days for cross-functional feedback per cycle.
Set vendor response window to 2–4 weeks based on complexity.
Define key delivery and testing dates in schedule.
Schedule periodic reviews at least annually.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |