Evaluation Criteria
A defined list of weighted criteria (technical, commercial, schedule, risk) that assigns relative importance and enables consistent scoring across bidders.
A formal evaluation documents objective scores and rationale, reduces bias, and helps defend procurement choices against challenges.
Outputs are shared with executive sponsors, contract administrators, and retained in procurement files for audit and retention purposes.
The procurement director typically signs off on final evaluations and award notices. Their approval confirms adherence to procurement policy and budget authority and is often required before contract execution.
A project executive or authorized sponsor provides technical acceptance and budget confirmation. Their signature validates that the selected vendor meets project objectives and that internal funds are available.
A defined list of weighted criteria (technical, commercial, schedule, risk) that assigns relative importance and enables consistent scoring across bidders.
A standardized matrix showing scores per criterion, weights applied, and calculated totals so evaluators can compare bidders on a like-for-like basis.
Company details, contact persons, proposed resources, and evidence of past performance required to validate capability and references.
Regulatory, insurance, licensing, and contract clause compliance items that must be met before award or that trigger conditional award requirements.
Price breakdown, optional charges, payment terms, and any cost assumptions or exclusions that affect total cost of ownership and award comparison.
Identified project risks, mitigation proposals, schedule impact estimates, and residual risk ratings tied to each bidder’s proposal.
| Workflow Element | Configuration | Example |
|---|---|
| Document Upload | Allow PDF/DOCX uploads | Single source of truth |
| Reviewer Assignment | Role-based assignment | Procurement->Tech->Legal |
| Authentication | Email or SMS code | Optional KBA for stronger ID |
| Audit Logging | Enable time/IP stamps | Immutable activity log |
Ensure the chosen vendor supports secure storage, exportable audit reports, and the organization’s retention policies.
Publish RFP and set question deadline; allow 2–4 weeks for responses.
Open Q&A for vendors for a defined period, commonly 7–14 days.
Firm date/time for receipt; typically 2–6 weeks after RFP issue.
Allow 1–3 weeks depending on number and complexity of bids.
Notify successful and unsuccessful bidders promptly; timelines often set by policy.
Finalize scope, evaluation criteria, and scoring matrix before release.
Publish RFP and open vendor Q&A as scheduled.
Collect scores, host clarification sessions, and finalize weighted totals.
Select vendor, document rationale, and file evaluation with contract award.
| Criteria | Tender Evaluation | Bid Scoring Form |
|---|---|---|
| Purpose | comprehensive decision record | quick internal comparison |
| Documentation | detailed rationale | scores only |
| Stakeholder Review | multi-party signoff | single reviewer |
| Retention Value | audit-grade record | short-term reference |
Optica used a standard scoring matrix to compare vendors on delivery time and cost
Xerox integrated evaluation outputs with NetSuite to automate contract creation
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by product | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |