Rates
Define hourly rates by role or resource, billing increments (e.g., 15 minutes), and overtime or travel rate rules to avoid invoicing disputes.
A Time and Material Agreement aligns payment with work performed, encourages accurate timekeeping, and provides flexibility for scope changes while preserving auditability and dispute resolution mechanisms under governing law.
Project managers, procurement leads, contractors, and client legal or commercial teams usually prepare or approve this agreement.
Signatories should include authorized contracting officers or corporate representatives who can bind their organization and approve invoices.
Define hourly rates by role or resource, billing increments (e.g., 15 minutes), and overtime or travel rate rules to avoid invoicing disputes.
Specify how materials are billed (actual cost, mark-up percentage, receipts required), approval thresholds, and handling of unused materials.
Describe written change-order process, required approvals, adjustments to schedule and cost, and how time and materials are estimated and authorized.
State acceptable time-tracking methods, required supporting detail (task descriptions, start/end times), and submission cadence for review.
Set invoice frequency, required backup documentation, payment terms (net 30, 45), late fees, and dispute resolution timing for contested charges.
Include termination for convenience and cause, final accounting, return of materials, and settlement timing for outstanding invoices.
| Field | Configuration |
|---|---|
| Signature Block | Require name, title, signature, date |
| Attachments | Allow time sheets and receipts (PDF preferred) |
| Approvals | Sequential order with manager and finance |
| Notifications | Email reminders and overdue alerts |
Use a platform that supports secure eSignatures, audit trails, and required integrations for your business systems.
Ensure any chosen solution supports retention, encryption (TLS/AES-256), and, where needed, HIPAA BAA or 21 CFR Part 11 compliance.
Allow 3–14 days for negotiation and signature depending on complexity.
Monthly or biweekly invoicing is common; define cutoff dates for time entry.
Standard net terms are net 30 or net 45 from invoice date.
Require written disputes within 15–30 days of invoice receipt.
Set a response period (e.g., 5–10 business days) for approvals.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A small services firm adopted a T&M template to standardize billing and receipts
A large integrator used T&M contracts for unpredictable integration work