User Identity
Full legal name, corporate email, employee or contractor ID, and government ID where required for verification and audit purposes.
A documented user-addition process reduces unauthorized access, clarifies accountability, and supports audits. It ensures roles and privilege levels match business needs and preserves an evidentiary record for compliance and incident response.
Project and operational teams, IT administrators, and human resources staff commonly use the user-addition record to provision access and capture approvals.
Suppliers, contractors, and temporary workers are also added via this process so their access can be timeboxed and audited.
Full legal name, corporate email, employee or contractor ID, and government ID where required for verification and audit purposes.
Specific role name and description (e.g., Project Viewer, Editor, Admin) with the exact permissions tied to project resources and modules.
List of granted abilities (read, write, approve, export) and any restrictions such as data export or financial approvals.
Start and optional expiration dates, or recurring access windows, to ensure access is automatically revoked when no longer needed.
Designated approvers, approval order, and required signatures or electronic consent recorded for compliance purposes.
Record of submission, approvals, provisioning actions, timestamps, and the identity of agents who performed each step for future review.
| Field Mapping | Map form fields to directory attributes and provisioning APIs. |
|---|---|
| Approver Sequence | Define required approvers and parallel or serial routing. |
| Authentication | Use email, SMS OTP, or stronger methods for approver identity assurance. |
| Provision Action | Configure automated API calls to the identity provider or ticket system. |
| Notifications | Set notification rules for requesters, approvers, and IT. |
Decide which integrations and file formats your user-addition workflow must support before building the template.
Submit at least 24 hours before access is required for routine requests.
Approvers should act within 48–72 hours for standard requests.
Automated provisioning typically completes within minutes; manual provisioning may take 1–2 business days.
Revoke access within 24 hours of termination or job change when flagged urgent.
Signed request and audit trail retained immediately after provisioning for compliance review.
Requester completes form and supplies justification.
Designated approvers sign and authorize access.
IT provisions account and assigns role.
Signed record and audit trail stored in the archive.
Optica standardized user additions across portfolios to reduce provisioning time by centralizing approvals.
Martin Properties moved to electronic user additions for remote transactions and onsite contractors.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |