Scope of Work
Clear, measurable description of tasks, deliverables, and acceptance criteria so both parties agree on what constitutes completion and how quality will be judged.
A well-drafted Project Service Agreement reduces misunderstandings, limits disputes, and preserves the parties' legal remedies by documenting responsibilities, timelines, pricing, and acceptance criteria in a single enforceable record.
Project managers, independent consultants, procurement teams, and clients use Project Service Agreements to set expectations, manage scope changes, and document payments before work begins.
Use the agreement whenever services, milestones, or payment terms could be disputed or when work requires formal acceptance criteria and record retention for compliance or audit purposes.
The project manager signs to confirm scope, schedule, and acceptance criteria on behalf of the hiring organization. Their signature binds the organization to payment terms and change-order procedures and often triggers milestone-based invoicing and reporting obligations.
An authorized officer or principal of the service provider signs to accept contractual obligations, warranties, delivery deadlines, and IP assignments. Signatory authority should match the entity's corporate governance to avoid challenges to enforceability.
Clear, measurable description of tasks, deliverables, and acceptance criteria so both parties agree on what constitutes completion and how quality will be judged.
Specific dates or timeframes for deliverables, milestone dependencies, and remedies for missed targets to align project planning and invoicing cycles.
Rates, invoicing frequency, payment due dates, late fees, retainers, and any expenses that the client will reimburse, plus applicable taxes and withholding rules.
Procedure for requested changes, approval authority, effect on scope and price, and timeline adjustments to keep work controlled and documented.
Limited warranties, liability caps, indemnities, and exclusions that allocate risk between the parties and define available remedies for breach.
Grounds for termination, notice periods, deliverable acceptance tests, and closeout obligations including return of materials and final payments.
| Field | Configuration |
|---|---|
| Routing Order | Sequential or parallel signer order to control approval flow. |
| Authentication | Email link, SMS code, or stronger methods for high-risk agreements. |
| Reminders | Automatic reminders at defined intervals to speed completion. |
| Conditional Fields | Show fields only when specific options are selected to reduce errors. |
Select a signing platform that supports PDF and DOCX, audit trails, and integrations with your document systems.
Use platform integrations to automate saving executed copies to your CRM or document repository and to capture a tamper-evident audit trail for compliance.
Date when obligations and payment terms commence.
Dates for deliverables that trigger invoicing.
Number of days after receipt for payment (e.g., Net 30).
Response window for proposed scope changes, typically 5–10 business days.
Date when client signs acceptance and final payment becomes due.
Project initiation, stakeholder alignment, and baseline schedule set.
Deliverables scoped, detailed plans approved, dependencies resolved.
Work performed, status reports provided, milestone invoices issued.
Acceptance criteria verified; formal signoff triggers final payment.
Tim Martin needed remote signatures to close property service contracts quickly
Dan Rotelli required SOC 2 compliant records for enterprise customer contracts
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |