Unit Identifier
Unit number or address and any sub-unit identifiers so the document is tied to the exact physical asset and lease or contract reference.
A documented key handover reduces disputes, clarifies responsibility for lost or duplicated keys, and supports security policies. It provides evidence of delivery and acceptance, which helps property managers enforce access rules, charge replacement costs, and defend against unauthorized access claims under applicable landlord–tenant law.
Keeping a signed copy with the tenant or contractor file and an administrative copy in the property management system reduces operational risk and supports compliance with insurance and safety policies.
Unit number or address and any sub-unit identifiers so the document is tied to the exact physical asset and lease or contract reference.
A numbered list of keys by tag, type, or code (e.g., front door, mailbox, master) with serial or tag IDs for precise tracking.
Full legal name, contact information, and role (tenant, contractor, agent) to attribute possession and support follow-up.
Name and title of the person releasing keys, plus company or office location to document chain of custody.
Optional notes on physical key condition or lock status at issuance and return to document damage or preexisting issues.
Signed acknowledgement blocks for recipient and issuer with dates to confirm consent, acceptance, and timing of transfer.
| Field | Configuration |
|---|---|
| Signature Authentication | Email link + SMS code for moderate assurance |
| File Format | Export as PDF/A for long-term retention |
| Audit Trail | Record IP, timestamp, and signer email |
| Retention Setting | Automatic 7-year archive with admin access |
Ensure vendors support exportable audit trails and role-based access so administrative copies remain tamper-proof and discoverable for inspections or claims.
Document the actual date of initial key transfer; this triggers tenant obligations.
Require keys returned on final day of occupancy or specified move-out time.
Mandate immediate notification of loss to minimize unauthorized access.
Specify when locks will be rekeyed after loss (e.g., within 72 hours).
Update inventory and central records within 24–48 hours after any transfer.
Template created and unit keyed in the system.
Issuer and recipient signatures captured and timestamped.
Physical keys handed over and receipt confirmed.
Signed copy stored in property file and backups created.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |