Borrower ID
Full legal name, date of birth, last four of SSN, contact information, and account numbers for accurate matching by the loan servicer.
Completing the PSLF Application Form lets borrowers verify employment and preserve qualifying payment records required to pursue federal loan forgiveness; the form is governed by federal student loan program rules and accepted by loan servicers. Electronic submission is permitted when the signer’s intent, consent, attribution, and record retention meet ESIGN (15 U.S.C. ch. 96) and relevant servicer standards.
Primary users include borrowers employed by qualifying public service organizations, HR or payroll staff who certify employment, and loan servicers who process the claim.
Secondary stakeholders include financial aid officers, compliance staff, and legal counsel when certification or disputes require review.
Full legal name, date of birth, last four of SSN, contact information, and account numbers for accurate matching by the loan servicer.
Employer name, EIN (if available), employer address, job title, and exact dates of qualifying full-time employment for each certification period.
List each federal loan account number, loan type (Direct Loan vs FFEL), and indication of any loan consolidation that affects eligibility.
Employer signature line, printed name and title of certifying official, date, and an area for employer contact details for verification.
Borrower attestation of accuracy, signature and date, and a consent checkbox for electronic records where applicable.
Internal use fields for servicer verification, counting of qualifying payments, and status flags for next steps.
| Field | Configuration |
|---|---|
| Authentication | Email + optional SMS code for signer verification |
| Employer Routing | Sequential routing to employer certifier before borrower signature |
| Attachment | Allow upload of supporting pay stubs or employer letters |
| Audit Trail | Capture IP, timestamp, and signer consent |
Use an eSignature and file-transfer setup that supports secure transport, identity verification, and tamper-evident signed PDFs.
Ensure the chosen platform captures an audit trail (IP, timestamps, action log) and complies with ESIGN/UETA for enforceability and record retention.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by offer | Varies by offer | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.
I can process and execute all of these documents online with 100% compliance and built-in security.
Certify employment each year to preserve qualifying payment counts
Submit final certifications before requesting PSLF forgiveness
Apply for forgiveness once 120 qualifying payments are recorded
Recertify if employer or job role changes
Respond promptly to servicer requests to avoid delays