Scope of Services
Describe inspecting damages, preparing estimates, filing proof of loss, negotiating with insurer, and any exclusions or limits on authority.
A signed agreement clarifies the adjuster’s authority, sets fee expectations, and creates an auditable record for insurers, regulators, and courts. It reduces disputes and supports compliance with state licensing rules.
Typical participants and stakeholders involved in a Public Adjuster Agreement include the insured, the licensed public adjuster, and any retained counsel or consultants.
Signed agreements give each party clarity on scope, fees, and timelines before claim activity begins, reducing later disagreement.
Describe inspecting damages, preparing estimates, filing proof of loss, negotiating with insurer, and any exclusions or limits on authority.
Specify contingency percentage or hourly rate, timing of payment, expenses reimbursement, and whether fees require court approval in contested claims.
Grant permission to access policy documents, property, repair estimates, and to communicate with insurers and third-party vendors on the insured’s behalf.
Set effective dates, automatic renewals if any, termination rights, notice periods, and the effect of termination on pending claims or fees.
Outline handling of sensitive claim materials and any PHI, limits on disclosure, and obligations to comply with applicable privacy law.
State the governing law, venue, and whether mediation or arbitration is required for fee disputes or claim-related litigation.
| Field | Configuration |
|---|---|
| Template Source | Use a standardized docx or PDF template |
| Signer Order | Adjuster then insured, or simultaneous signing |
| Authentication | Email link, SMS code, or stronger MFA for sensitive files |
| Audit Trail | Enable timestamps, IP capture, and signed certificate |
Use an eSignature platform that supports PDF/DOCX upload, audit trails, and secure storage to record execution events.
Provide notice as required by the policy as soon as practical.
Submit proof of loss and supporting records within insurer-specified timeframes.
Some states allow rescission; confirm local cooling-off periods where applicable.
Insurers often resolve or acknowledge within policy timelines; document agreed milestones.
Preserve originals and photos until claim fully resolved.
A homeowner engaged a public adjuster after a major storm to document damage and estimate loss.
A small business retained a licensed adjuster to manage a multi-peril property claim after fire damage.
The property owner or named insured must sign to grant authority to the adjuster; signature verifies consent to representation and fee arrangements and ties the contract to the insured property and policy.
A licensed adjuster signs to accept appointment, confirm licensing, and agree to the scope and fee terms. Their signature creates the enforceable obligation to act on the insured’s behalf.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |