Quality Management System Manual

QUALITY MANAGEMENT SYSTEM MANUAL

Organization Name:

Manual Number:    Approval Date:    Document Owner:

Preamble / Recitals

WHEREAS the Organization is committed to establishing, documenting, implementing and maintaining a Quality Management System (QMS) to ensure consistent conformity of products and services with customer and regulatory requirements; and

WHEREAS responsibility for the QMS is assigned to the Quality Representative and senior management to ensure resources, processes and controls are provided and continually improved;

NOW, THEREFORE, this Manual documents the scope, policies, main processes and responsibilities comprising the Organization's QMS and establishes the baseline requirements for document control, measurement and continual improvement.

Quality Policy

The Quality Policy is approved by senior management and is communicated, understood and applied within the Organization. It is reviewed for continuing suitability at scheduled management reviews.

Scope of the Quality Management System

The QMS applies to the following products, services, locations and organizational functions as described above. Exclusions (if any) are justified and do not affect the Organization's ability to ensure conformity of product and customer satisfaction.

Definitions and Terms

Organizational Roles, Responsibilities and Authorities

Senior management shall demonstrate leadership and commitment to the QMS by ensuring that responsibilities and authorities for relevant roles are assigned, communicated and understood throughout the Organization.

Documented Procedures and Control of Documents

Control of Records

Resource Management

Product Realization / Service Delivery

Monitoring, Measurement, Analysis and Improvement

Nonconformity, Corrective and Preventive Action

Internal Audit and Management Review

Scope of Work (Implementation & Maintenance)

Commercial Terms (If applicable)

Implementation Cost:    Payment Schedule:    Late Fee:

Term and Termination

Effective Date:    Review / End Date:

Notice Period for Termination:

The Organization or any contracted party may terminate services for material breach of the obligations set forth in this Manual where such breach is not remedied within the stated notice period. Termination does not relieve either party from obligations accrued prior to termination, including confidentiality and record retention requirements.

Confidentiality

All information, records and data generated under or in connection with this QMS Manual are considered organizational property. Recipients of such information must protect confidential information from unauthorized disclosure and must use it only for purposes authorized by the Organization.

I acknowledge and agree to maintain confidentiality

Governing Law and Dispute Resolution

This Manual and any disputes arising from its interpretation or application shall be governed by the laws of the state or jurisdiction of: . Parties agree to attempt resolution by internal management escalation prior to formal proceedings.

Entire Agreement and Amendments

This Manual constitutes the entire written statement of the Organization's QMS baseline requirements and supersedes prior written QMS statements to the extent expressly replaced. Any amendment or revision to this Manual must be authorized and documented by the Document Owner and approved in accordance with the Document Control procedure.

Distribution and Controlled Copies

Acceptance and Approval

By signing below, the parties confirm that they have reviewed the contents of this Quality Management System Manual, accept responsibility for the sections under their control, and agree to implement and maintain the QMS in accordance with the terms set forth herein.

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