Scope and SOWs
Define the general scope and permit multiple Statements of Work as exhibits. Each SOW should specify site addresses, milestones, deliverables, acceptance criteria, pricing, and a clear change-order mechanism tied back to the MSA.
A Real Estate Combined MSA centralizes recurring terms to save drafting time, reduce negotiation cycles, and standardize risk allocation across transactions. It provides clarity for billing, insurance, change management, and dispute procedures while enabling flexible project-specific work orders.
Typical parties who draft, approve, or sign this agreement include property owners, asset managers, property management firms, and service contractors.
Legal counsel, procurement teams, and accounting departments typically review the MSA before execution to confirm compliance and payment terms.
Typically a portfolio owner or investor who delegates contract management to an asset manager; reviews insurance, indemnity, and payment schedules. Requires a single document controlling multiple projects to reduce legal fees and expedite vendor onboarding across properties.
Operates day-to-day vendor relationships, issues work orders, and enforces performance standards; needs clear change order, approval thresholds, and billing procedures. Seeks an MSA that allows rapid procurement while preserving owner-directed indemnities and insurance requirements.
Define the general scope and permit multiple Statements of Work as exhibits. Each SOW should specify site addresses, milestones, deliverables, acceptance criteria, pricing, and a clear change-order mechanism tied back to the MSA.
Specify fee schedules, invoicing cycles, late-payment interest, retainage, and approval process. State whether pricing is fixed, time-and-materials, or unit-rate; include dispute resolution for disputed invoices and withholding remedies.
Set minimum insurance types and limits, certificate requirements, additional insured endorsements, and indemnity allocation. Address third-party claims, defense obligations, and how subrogation or waiver of subrogation will be handled.
Establish written change order requirements, authorization thresholds by dollar value or role, pricing adjustments, and time impacts. Clarify emergency procedures for critical repairs and after-hours approvals.
Describe termination for convenience and cause, cure periods, obligations on termination, final accounting, and surviving clauses. State liquidated damages only where enforceable under governing law.
Include representations about licenses, permits, regulatory compliance, and recordkeeping. Require access for inspections, retention periods for invoices and safety records, and confidentiality obligations for tenant data.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel signing; set signer roles |
| Authentication | Email link, SMS OTP, or KBA as needed |
| Conditional Fields | Show fields when specific answers selected |
| Retention | Automatic archive and export to cloud storage |
Digital platforms must support PDF/DOCX import, robust audit trails, and configurable signer authentication to match legal and company policies.
Expect 1–7 business days for final signatures
Certificates usually required before work mobilization
Work orders often start 5–15 business days after sign
Approve within 3–10 business days to prevent delay
Accounting cycles typically 30–45 days net payment
Martin Properties used an online MSA workflow to process multiple lease and maintenance contracts across suburban rental portfolio without in-person signatures.
Optica Ventures consolidated service agreements for property renovations and routine maintenance into a single Combined MSA to standardize vendor terms across different markets.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | Varies | Varies |