Offer Instructions
Specify whether offers are reviewed in receipt order, by appointment, or after a set date and state whether verbal offers are considered or only written offers are accepted.
Providing a documented direction reduces misunderstandings, speeds decision-making, and creates an auditable record of the seller's instructions.
Agents, listing brokers, sellers, and sometimes sellers' attorneys complete or approve these directions before marketing begins.
Each party's role should be identified so the directive is enforceable and the responsible signer is clear for recordkeeping.
Specify whether offers are reviewed in receipt order, by appointment, or after a set date and state whether verbal offers are considered or only written offers are accepted.
Set explicit times for acknowledgement, counter-offer, or acceptance (for example, within 24–72 hours) and note if the seller reserves the right to extend or reject without counter.
Define how competing offers are elevated (best and final requests, bid increments, or escalation clauses) and whether disclosure to all bidders will occur.
Identify who may sign on the seller's behalf, whether power of attorney is used, and any internal approval routing required before acceptance.
State required deposit amounts, acceptable payment forms, timelines for deposit, and who holds funds pending contract formation.
Specify retention period for offers, correspondence, and final directions so the broker meets regulatory and company policy obligations.
| Field | Configuration |
|---|---|
| Assign Signers | List seller and broker emails for routing |
| Authentication | Email link or SMS code per signer |
| Expiry Settings | Set links to expire after configured hours |
| Document Retention | Enable audit trail and secure storage |
Choose a platform that preserves an audit trail, supports common file formats, and offers adequate signer authentication.
Ensure the selected solution meets your broker's compliance requirements and preserves the signing record for the required retention period.
Acknowledge receipt within 24–48 hours of offer delivery
Set acceptance or counter deadline (commonly 24–72 hours)
Require earnest money deposit within specified days of contract
State the number of days for inspection contingencies
Notify buyer and cooperating broker immediately upon acceptance
Record timestamp and offer source immediately upon receipt
Assess offer terms against seller direction and priorities
Issue seller decision or counter within established deadline
Complete signed contract and promptly notify buyer and agents
We required written offers by 5PM on a set date to collect best-and-final submissions.
The broker specified that only offers with proof of funds and pre-approval would be considered.
| Criteria | Direction Regarding Offers | Purchase Agreement |
|---|---|---|
| Primary Purpose | instruction for handling offers | binding contract for sale |
| Timing | pre-contract, before acceptance | post-offer acceptance |
| Formality | administrative directive | legally operative agreement |
| Signatory Effect | guides agent action | creates purchase obligations |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Premium tier) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |