Scope of Work
Detailed tasks, materials, inspection criteria, and any exclusions so both parties share the same expectations.
A well-prepared maintenance proposal reduces disputes, sets expectations, and creates an auditable record that supports invoicing, insurance claims, and regulatory compliance.
Roles vary by property type and project size; ensure the person approving the proposal has documented authority to bind the property owner or asset manager.
Detailed tasks, materials, inspection criteria, and any exclusions so both parties share the same expectations.
Line-item pricing, labor rates, material allowances, taxes, and any change order rules that affect final payment.
Start date, expected duration, working hours, and deadlines for milestones and completion.
Contractor license number, proof of insurance, and worker coverage to satisfy owner risk requirements.
Length and scope of warranty for parts and labor and conditions that void coverage.
How the owner accepts the proposal, signing requirements, and invoicing/payment instructions.
Ensure the chosen platform supports export to PDF/A, audit logs, and your document retention policies to meet legal and internal recordkeeping needs.
Date the signed proposal takes effect. Use MM/DD/YYYY format.
Specify start within a number of days after acceptance, for example, 'Start within 10 business days'.
Provide a completion estimate or milestone dates tied to deliverables.
State payment terms, for example, 'Net 30 days from invoice date'.
List warranty start and end dates, often 6–12 months for maintenance work.
Tim Martin, Founder at Martin Properties, reduced turnaround time for signed maintenance agreements.
Brian Fitzgibbons, COO at Optica Ventures LLC, simplified customer interactions with digital forms.