Parties
Full legal names and business designations for the provider and the residential customer, including mailing and service addresses and any authorized agents.
A written contract clarifies rights and obligations for both customer and provider, reduces billing disputes, and documents consent to rates and fees. It creates a permanent record for billing, outage responsibility, and service-level terms.
Utilities, retail electricity providers, property managers, and renters or homeowners complete these contracts to establish service and billing arrangements.
The form is also used by automation teams and third-party vendors when onboarding customers or transferring service between accounts.
Full legal names and business designations for the provider and the residential customer, including mailing and service addresses and any authorized agents.
Precise definition of the service location, meter identifiers, included services (delivery, generation if applicable), and any exclusions or special metering arrangements.
Clear statement of applicable rates, tariff references or variable pricing formula, billing cycle, late fees, reconnection fees, taxes, and pass-through charges.
Effective date, initial term length, automatic renewal rules (if any), and notice periods required to cancel or change service.
Provider rights to access meter and equipment, customer responsibilities to maintain access, and procedures for meter upgrades or relocation.
Limitations on damages, force majeure, dispute resolution method, and indemnification between parties.
| Field | Configuration |
|---|---|
| Authentication | Email link or SMS code; stronger auth for high-risk accounts |
| Conditional Fields | Show deposit field only when credit check fails |
| Notifications | Send completed copy to customer and billing team |
| Attachments | Accept ID and proof-of-residence PDFs or photos |
Ensure the chosen eSignature platform supports required authentication, audit trails, and document formats before accepting electronic execution.
Typically due on acceptance or before activation
Specified on contract; governs billing start
Often scheduled within 3–14 business days
Begins on the first meter read after activation
Provider or customer notice period varies by contract
Provider verifies identity and credit or deposit requirements
Meter installation or inspection is scheduled if needed
Meter is energized and account is activated for billing
Provider sends final welcome and first-bill information
| Criteria | Residential Electric Service Contract | Residential Lease |
|---|---|---|
| Purpose | supply electricity | transfer occupancy rights |
| Term | billing cycles or service term | fixed rental term |
| Notarization | rarely required | sometimes required for long leases |
| Primary Signers | customer and provider rep | landlord and tenant |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (plan dependent) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A property manager completes the contract online before move-in to avoid service gaps.
A homeowner signs an agreement for meter modernization and temporary outage schedule.