Scope of Services
Describe specific duties: advertising and leasing, tenant screening standards, rent collection, maintenance coordination, vendor selection, move-in/move-out procedures, and monthly financial reporting to the owner.
A detailed agreement clarifies authority, reduces disputes, and protects both owner and manager by documenting fees, scope of services, decision thresholds, and liability allocations under state law and applicable federal rules such as ESIGN/UETA for e-signed contracts.
This agreement is used when an owner hires a third party to manage one or more residential rental units.
Tailor the contract to match whether the manager will have full leasing authority, limited tasks, or only maintenance coordination.
As the primary operational signer, the property manager or management company signs to accept delegated authority for leasing, rent collection, maintenance oversight, and vendor hiring. The manager’s signature confirms compliance with the agreement’s reporting cadence, fee structure, and insurance obligations.
The property owner signs to delegate specified powers, approve fee arrangements and reserve rights such as approval thresholds for capital expenditures or lease terms. The owner’s signature confirms acceptance of indemnity clauses, termination provisions, and recordkeeping responsibilities.
Describe specific duties: advertising and leasing, tenant screening standards, rent collection, maintenance coordination, vendor selection, move-in/move-out procedures, and monthly financial reporting to the owner.
State whether the manager may execute leases, set rental rates within owner-approved ranges, sign security deposit receipts, and sign notices on behalf of the owner; specify dollar limits for commitments.
Define management fee (percentage or flat), leasing fees, renewals, maintenance markups, late-fee splits, and any penalty or performance bonus arrangements tied to occupancy or collections.
Outline emergency procedures, typical repair thresholds requiring owner approval, vendor selection standards, warranty handling, and how invoice/expense reimbursements are processed.
Require manager liability insurance, clarify owner’s property insurance expectations, and allocate indemnity for manager negligence versus owner-supplied property defects.
Specify initial term, automatic renewals, termination for convenience or cause, notice periods, early termination fees, and post-termination transition duties including records and tenant notice.
| Template | Create a reusable template with locked clauses and adjustable fields. |
|---|---|
| Signer Order | Specify owner first or manager first depending on negotiation sequence. |
| Authentication | Choose email link, SMS code, or knowledge-based authentication as needed. |
| Conditional Fields | Use conditional logic for optional clauses tied to property type or jurisdiction. |
| Audit Trail | Enable full timestamps, IP logging, and document history retention. |
Choose a platform that supports audit trails, secure storage, and the authentication level needed for your jurisdiction and parties.
Confirm the platform can export signed PDFs with certificates and retains records for your required retention period.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no CC | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes (Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
Specify monthly due date and grace period, typically 3–5 days if permitted
Return within state-mandated period (commonly 14–30 days) with itemized deductions
Manager must provide owner-specified advance notice for nonemergency entry; commonly 24–48 hours
Provide renewal or termination intent 30–60 days prior to lease end
Include owner and manager notice period (often 30 days)
Prepare property description, photos, and condition report before marketing.
Run background, credit, and reference checks and document approval criteria.
Complete signatures, collect initial funds, and record the effective date.
Complete inspection report, key transfer, and tenant orientation.
Martin Properties shifted to online execution to process more documents remotely and consistently.
Optica Ventures emphasized a simple interface that tenants can use on mobile devices.