Retailer Case Document Template

Retailer Case Document Template

This General Business Agreement (the "Agreement") is entered into as of Effective Date: by and between Retailer Name: with principal place of business at ("Retailer") and Service Provider Name: with principal place of business at ("Provider").

WHEREAS

WHEREAS, Retailer operates retail locations and requires management, investigation, or resolution services related to discrete retailer cases and incidents identified by Case ID: ; and

WHEREAS, Provider has the experience, personnel, and capacity to perform the services described in this Agreement and will perform such services in accordance with the terms set forth below; and

WHEREAS, the parties desire to set forth the terms governing the scope of work, payment, confidentiality, and resolution of retailer cases in a single written agreement.

SCOPE OF WORK

PAYMENT TERMS

Total Compensation:

If payment is not received within days after the due date, a late fee of of the unpaid balance will be assessed, or the maximum allowable rate under applicable law, whichever is lower.

TERM AND TERMINATION

This Agreement commences on Start Date: and continues until End Date: , unless earlier terminated as set forth below.

Either party may terminate this Agreement for convenience upon written notice delivered at least days prior to the effective termination date. Either party may terminate immediately for material breach if the breaching party fails to cure such breach within thirty (30) days after receipt of written notice specifying the nature of the breach.

CONFIDENTIALITY

Each party (the "Receiving Party") shall hold in strict confidence all non-public, proprietary, or otherwise confidential information disclosed by the other party (the "Disclosing Party") in connection with this Agreement. Confidential information excludes information that (i) is or becomes generally available to the public other than through a breach of this Agreement, (ii) was already in the Receiving Party's possession without restriction prior to disclosure, (iii) rightfully becomes available to the Receiving Party from a third party without restriction, or (iv) is independently developed by the Receiving Party without use of the Disclosing Party's confidential information. The Receiving Party shall not use or disclose Confidential Information except as necessary to perform its obligations under this Agreement or as required by law, provided the Receiving Party furnishes prompt notice to the Disclosing Party of any compelled disclosure and cooperates in seeking protective measures.

The obligations in this section shall survive termination of this Agreement for a period of years from the date of termination.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to its conflict of laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in the specified state for any dispute arising out of or relating to this Agreement.

ENTIRE AGREEMENT

This Agreement, including all exhibits and attachments expressly incorporated herein, constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, negotiations, representations, and communications, whether oral or written. Any amendment or modification to this Agreement must be in writing and signed by authorized representatives of both parties.

CASE DETAILS AND ADMINISTRATION

Notification Preference

Email Phone Secure Portal

REPRESENTATIONS AND AUTHORITY

Each party represents and warrants that it has the full power and authority to enter into this Agreement and that the individual signing below is duly authorized to bind the party on whose behalf that individual signs. Each party further represents that performance under this Agreement will comply with all applicable laws, rules, and regulations.

Sign Now