Scope of Services
Clearly list services covered by the retainer, any excluded tasks, and the process to request additional work to avoid scope creep and billing disputes.
A written retainer reduces billing disputes, documents client funds on account, and creates a legal basis to enforce payment and scope terms. Clear terms improve cash flow predictability and limit disagreement about services covered by the retainer.
Typical parties include service providers and clients across professional services who require an upfront payment to begin work.
Use the agreement when prepayment affects access to services, priority scheduling, or when funds are held in trust or an operating account.
Clearly list services covered by the retainer, any excluded tasks, and the process to request additional work to avoid scope creep and billing disputes.
State whether the retainer is refundable, refundable upon termination, earned on receipt, or applied as a security deposit against fees and expenses.
Describe invoicing frequency, how time is tracked, expense reimbursement, and whether statements reduce the retainer balance or are billed separately.
Specify termination rights, notice requirements, final accounting of fees, and conditions for retaining or returning remaining funds.
Include choice of law, venue, and whether disputes require mediation or arbitration before litigation to limit costs and uncertainty.
Address handling of client information, data protection obligations, and any special privacy terms when sensitive or regulated data is involved.
| Field | Configuration |
|---|---|
| Signature Field | Required, date stamp enabled |
| Initials Field | Optional for page confirmations |
| Authentication | Email plus optional SMS code |
| Retention | Enable audit trail and PDF export |
Choose a delivery channel and authentication level that match the agreement's sensitivity and state rules.
State exact due date or net terms, e.g., Net 30 from invoice.
Monthly, milestone-based, or on-demand billing as specified.
If refundable, state when unused funds will be returned.
Specify required notice for termination or scope changes.
Confirm retention period for statements and receipts.
| Criteria | Retainer Fee Agreement | Engagement Letter |
|---|---|---|
| Upfront Payment | sometimes | |
| Scope Detail | concise | more detailed |
| Refund Terms | explicit | often included |
| Enforceability Focus | payment terms | overall services |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (premium) | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |