Document header
Title, unique document ID, and version number to prevent confusion between similar items and to tie attachments to the correct record.
A Route Business Document reduces misrouting, preserves approval history, and supports auditability across departments; it also documents accountability and timestamps for later review or dispute resolution.
Internal teams create and act on routing documents when approvals, reviews, or records retention are required.
A simple routing template standardizes practice across departments and reduces follow-up cycles.
The Operations Manager routes documents to the appropriate reviewers, confirms attachments are complete, and approves final distribution. They maintain the routing template and update approver lists as organizational roles change.
Corporate Counsel reviews legal terms, confirms necessary signatures or notarizations, and records any redlines or approval caveats before returning the routed document to operations for execution.
Title, unique document ID, and version number to prevent confusion between similar items and to tie attachments to the correct record.
Explicit, ordered list of reviewers and approvers with deadlines so the workflow enforces the intended signatory sequence and escalation path.
Clear checkboxes or field states (approve, request changes, reject) and an optional comment field for approver rationale and auditability.
Linked file names, versioned exhibits, or embedded PDFs so reviewers reference the same source documents during review and signing.
Designated signature blocks, initials, and date fields for each approver; support for electronic signatures with an audit trail is recommended.
Automatic capture of timestamp, IP or device, authentication method, and an action log to support compliance and dispute resolution.
| Field | Configuration |
|---|---|
| Routing order | Sequential, parallel, or conditional steps |
| Authentication | Email link, SMS code, or stronger KBA |
| Notifications | Email reminders and escalation rules |
| File retention | Automatic archive after completion |
Choose delivery channels and integrations that match your security and audit needs before launching a workflow.
1–3 business days per reviewer
3–5 business days to notify alternates
7–10 business days typical for multi-party reviews
Immediate after final approval
Based on effective date and record type
Sender uploads files and starts the process.
Initial approver reviews and comments.
Legal confirms terms and signs off.
All approvals captured and document archived.
| Criteria | Electronic | Paper |
|---|---|---|
| Traceability | high | low |
| Delivery speed | fast | slow |
| Audit log | detailed | limited |
| Remote signing |
Tech Data centralized routing to improve internal and external customer service.
Martin Properties used electronic routing to close leases remotely.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |