Scope of Services
Defines installation, monitoring level (24/7 or scheduled), testing, maintenance schedules, and whether monitoring includes police/fire dispatch authorization.
A written Security Burglary Alarm Agreement defines responsibilities, reduces false-alarm disputes, and documents consent for monitoring and response. It protects both the monitoring provider and the customer by clarifying fees, service levels, and liability allocation in the event of loss or system malfunction.
This agreement is completed by the alarm company and the property owner or authorized agent before installation or activation.
Defines installation, monitoring level (24/7 or scheduled), testing, maintenance schedules, and whether monitoring includes police/fire dispatch authorization.
Specifies installation charges, monthly monitoring fees, payment schedule, late fees, and charges for on-site service calls or technician visits.
Records preferred responder contacts, verification steps, police/authority dispatch conditions, and customer authorization for forced entry or property access.
Details thresholds, inspection steps, and any local government false-alarm fines or customer billing for repeated false alarms.
Allocates responsibility for damages, limits liability, and includes indemnification language for negligent acts or equipment failure.
States contract duration, auto-renewal terms, cancellation notice periods, and fees for early termination or equipment removal.
| Field | Configuration |
|---|---|
| Signature Field | Require signer name and date |
| Authorized Contact Field | Text fields for name and phone |
| Monitoring Level | Dropdown with clear options |
| Consent Disclosure | Checkbox confirming ESIGN consent |
Electronic completion requires a platform that supports clear signer attribution, an audit trail, and secure storage of event logs.
Effective date for monitoring and billing
Commonly 30 days' written notice
Notify customer at least 48 hours prior
Billing triggers after specified number of incidents
Customer to schedule within agreed notice period
A small retail owner executed the agreement before opening operations to establish monitoring hours and emergency contacts.
A property management firm used the agreement to assign responsibility for alarm equipment across tenanted units.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |