Security CCTV Document

SECURITY CCTV SYSTEM SERVICES AGREEMENT

Parties and Recitals

This Security CCTV System Services Agreement (the Agreement) is entered into as of by and between Client Name: with address: and Provider Name: with address: .

WHEREAS, Client desires to obtain installation, configuration, monitoring, recording and related services for closed-circuit television (CCTV) systems at the Client premises described above; and

WHEREAS, Provider represents that it is duly qualified and experienced to provide such services and to supply equipment and software necessary for capture, storage and retrieval of video and associated metadata; and

WHEREAS, the parties desire to set forth their respective rights and obligations regarding the supply, installation, maintenance and access to recorded CCTV footage, remote monitoring (if any), and data retention and disclosure controls.

Scope of Work

Provider shall perform the services described above in a professional and workmanlike manner in accordance with industry standards for physical security and electronic surveillance. Equipment models, quantities and locations shall be as specified in the Scope of Work and any attached equipment schedule incorporated herein.

Payment Terms

All sums payable under this Agreement are exclusive of applicable taxes. Provider shall invoice Client in accordance with the Payment Schedule and Client shall pay undisputed amounts in cleared funds within the Invoice Due Days. Disputed amounts must be notified in writing within seven (7) days of receipt of invoice; the parties shall negotiate resolution in good faith.

Term and Termination

Term Start Date:    Term End Date:

Either party may terminate this Agreement for material breach by the other party if the breach remains uncured thirty (30) days after written notice specifying the breach. Provider may suspend services if Client fails to pay undisputed amounts when due, after providing five (5) days' written notice. Upon termination, Client shall pay Provider for all services performed and equipment supplied through the termination date and return any Provider-owned equipment in good condition subject to normal wear and tear.

Confidentiality and Data Handling

For purposes of this Agreement, Confidential Information includes recorded footage, access credentials, system configurations, and any non-public technical or commercial information disclosed by one party to the other. Provider shall implement reasonable administrative, technical and physical safeguards to protect recorded footage against unauthorized access, alteration or destruction.

Provider will retain footage only for the retention period specified above unless preservation is required by law or pursuant to law enforcement request. Provider shall not disclose footage to third parties except: (a) as required by law; (b) to law enforcement pursuant to a valid request or legal process; or (c) with Client's prior written consent. Provider will document and notify Client of disclosures made pursuant to legal process unless prohibited.

Access to Footage and Law Enforcement Requests

Client may request access to recorded footage by submitting a written request to Provider. Provider shall produce requested footage in a standard readable digital format within a commercially reasonable time subject to payment of any reasonable retrieval fees. Provider shall notify Client of any law enforcement request for footage except where prohibited by law or order.

Equipment, Maintenance and Support

Provider shall provide routine maintenance and software updates as specified in the Scope of Work.

Insurance, Indemnity and Liability

Each party shall indemnify and hold harmless the other from claims arising out of its gross negligence or willful misconduct related to this Agreement. Provider's total liability for direct damages arising from Provider's negligence or breach shall not exceed the total amounts paid by Client to Provider under this Agreement during the twelve (12) months preceding the claim, except for liabilities resulting from Provider's willful misconduct, data breaches caused by Provider's failure to implement reasonable safeguards, or bodily injury.

Warranties and Disclaimers

Provider warrants that equipment supplied will be free from defects in materials and workmanship for a period stated in the Scope of Work. EXCEPT FOR THE EXPRESS WARRANTIES PROVIDED IN THIS AGREEMENT, PROVIDER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction specified above without regard to conflict of laws principles. The parties submit to the exclusive jurisdiction of the courts of that jurisdiction for disputes arising under this Agreement.

Entire Agreement

This Agreement, including the Scope of Work and any equipment schedule or addenda executed by the parties, constitutes the entire agreement between Client and Provider with respect to the subject matter hereof and supersedes all prior oral or written agreements, representations and understandings. Any amendments or modifications must be in writing and signed by authorized representatives of both parties.

Miscellaneous Provisions

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Neither party may assign its rights or obligations under this Agreement without the prior written consent of the other party, except to an affiliate or successor in connection with a merger or sale of substantially all assets, provided the assignee agrees in writing to be bound by this Agreement.

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