Establishing secure connection…Loading editor…Preparing document…

Security Policy Agreement Template

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

SECURITY POLICY AGREEMENT

This Security Policy Agreement (the "Agreement") is entered into as of Effective Date: by and between Company Name: , a legal entity with principal address at , and Client Name: , with principal address at .

RECITALS

WHEREAS, Company develops, maintains, or provides certain information systems, products, services, and processing environments that may store, process, or transmit Client data;

WHEREAS, the parties desire to set forth minimum administrative, technical, and physical security requirements applicable to the handling, protection, and disclosure of Client data and related information assets;

WHEREAS, the parties intend that implementation of the policies and controls described in this Agreement will reduce risks and create a measurable security posture for the systems and services covered by this Agreement;

NOW, THEREFORE, in consideration of the mutual promises and covenants set forth below, the parties agree as follows:

1. DEFINITIONS

1.1 "Confidential Information" means non-public information disclosed by Client or Company that is designated as confidential and includes Client data, system architecture details, security controls, and vulnerability information.

1.2 "Personal Data" means any information relating to an identified or identifiable natural person as defined under applicable law.

2. SCOPE

2.1 This Agreement applies to all services, systems, applications, devices, and infrastructure operated by Company in the performance of services for Client that process, store, or transmit Client data ("Covered Systems").

2.2 The specific systems and locations subject to this Agreement are:

3. SECURITY CONTROLS

Company shall implement and maintain administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of Client data, including without limitation the controls described below. These controls shall be implemented in a manner consistent with industry standards and adjusted as reasonably necessary to address changes in technology or risk.

Select applied security controls (check all that apply):

Encryption at rest for persistent storage
Encryption in transit (TLS) for network communications
Multi-factor authentication for administrative and remote access
Endpoint protection and anti-malware on servers and user devices
Regular vulnerability scanning and remediation process
Security event monitoring and logging (SIEM) with 90-day retention minimum
Physical access controls for data centers and sensitive facilities

Other controls or standards to be observed:

4. DATA CLASSIFICATION AND HANDLING

4.1 Client data shall be classified by Client prior to transfer to Company. Company will handle Client data consistent with the following classifications:

Public — may be disclosed publicly
Internal — limited disclosure within authorized personnel
Confidential — restricted to authorized personnel only
Restricted — highest sensitivity, special handling required

4.2 Company shall apply handling, retention, and destruction measures appropriate to the data classification and in accordance with Client instructions and applicable law.

5. ACCESS CONTROL & PRIVILEGE MANAGEMENT

5.1 Company will grant access to Covered Systems and Client data on a least-privilege basis. Administrative privileges will be restricted and monitored. Company will maintain an access approval and revocation process and retain access logs for a minimum of 90 days.

5.2 Requests for privileged access for Company personnel shall be documented and approved by Client's designated representative in accordance with the process described here:

6. INCIDENT RESPONSE & NOTIFICATION

6.1 Company shall maintain an incident response plan that includes identification, containment, eradication, recovery, and post-incident review. Company will provide Client with timely notifications of security incidents affecting Client data.

Notification timings: Company will provide initial notification of a confirmed security incident affecting Client data within hours of discovery, and will provide ongoing updates as material information becomes available.

Primary incident response contact for Company:

7. AUDIT, ASSESSMENT & REPORTING

7.1 Company shall, upon reasonable notice and subject to reasonable confidentiality protections, permit Client to conduct security audits or third-party assessments to verify compliance with this Agreement. Such audits shall not unreasonably disrupt Company operations.

7.2 Frequency and scope of audits:

8. SUBCONTRACTORS AND THIRD PARTIES

8.1 Company shall require subcontractors that access Client data to agree to written obligations at least as protective as those in this Agreement. Company remains fully liable for subcontractor performance.

8.2 Current material subcontractors that may process Client data:

9. CONFIDENTIALITY

9.1 Each party shall maintain the confidentiality of Confidential Information using at least the same degree of care it uses to protect its own similar information, but in no event less than reasonable care.

9.2 Confidential information disclosures required by law shall be governed by the notice and cooperation procedures set forth in the Notices section below.

10. LIABILITY, INSURANCE & INDEMNIFICATION

10.1 Each party's liability arising under this Agreement shall be limited as follows: the aggregate liability of Company for direct damages arising from a breach of its security obligations shall not exceed .

10.2 Company shall maintain insurance coverage appropriate for the services rendered, including cyber liability insurance. Insurance details:

11. TERM AND TERMINATION

11.1 This Agreement shall commence on the Effective Date and continue for a period of months, unless earlier terminated in accordance with this Agreement.

11.2 Either party may terminate this Agreement for material breach if the breach remains uncured for a period of days after written notice.

12. NOTICES

12.1 All notices, requests, consents, claims, demands, waivers and other communications hereunder shall be in writing and addressed to the parties at the addresses set forth below or to such other address that a party may designate by notice to the other party.

13. AMENDMENT, WAIVER AND COUNTERPARTS

13.1 No amendment to this Agreement will be effective unless it is in writing and signed by authorized representatives of both parties.

13.2 A waiver of any right or remedy is effective only if set forth in a writing signed by the party granting the waiver. This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument.

14. GOVERNING LAW; SEVERABILITY; ENTIRE AGREEMENT

14.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to its conflict of law principles.

14.2 Severability. If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements and understandings, whether written or oral, relating to that subject matter.

15. MISCELLANEOUS

15.1 Independent Contractors. The parties are independent contractors and nothing in this Agreement creates a partnership, joint venture, or agency relationship.

15.2 Survival. Provisions that by their nature should survive termination of this Agreement shall survive, including but not limited to confidentiality, indemnification, limitation of liability, and data return or deletion obligations.

SIGNATURES

Company:

By:

Date:

Client:

By:

Date:

Enter text✕

What the Security Policy Agreement Template Is

A Security Policy Agreement Template documents an organization's commitments, responsibilities, and controls for protecting information assets, systems, and user privacy. It standardizes definitions (roles, accepted use, incident reporting), enumerates technical and administrative safeguards, and sets expectations for employees, contractors, and third parties. The template is adaptable for different environments — cloud, on-premises, or hybrid — and can be used as a standalone agreement or an exhibit to master service contracts and vendor agreements to ensure consistent security responsibilities across relationships.

Why a Formal Security Policy Agreement Matters

A written agreement clarifies responsibilities, reduces legal exposure, and supports compliance with U.S. frameworks such as ESIGN/UETA for electronic signatures and industry rules like HIPAA for health data. It creates an auditable record of accepted controls and reporting obligations, helping organizations demonstrate reasonable security efforts to regulators, partners, and insurers.

Why a Formal Security Policy Agreement Matters

Who Typically Completes This Template

Use the document to create consistent expectations across internal and external parties and to support audits and incident response.

  • IT and security teams responsible for technical controls and monitoring across networks and systems.
  • Legal and compliance professionals managing contractual language, liability limits, and regulatory requirements.
  • Vendors and third parties agreeing to specific handling, access, and breach-notification obligations.

Key Signers and Their Roles

Security Lead

Chief Information Security Officer or security manager: reviews technical controls, approves operational requirements, and certifies compliance with organizational standards in writing.

Contracting Officer

Legal or procurement signatory: confirms liability clauses, indemnities, data handling terms, and ensures the agreement aligns with corporate contract policies and regulatory obligations.

Essential Sections to Include in the Template

A professional Security Policy Agreement Template groups obligations and controls into clear sections so parties can find responsibilities, exceptions, and enforcement terms quickly.

Scope

Defines covered systems, data classes, parties, and environments so obligations apply only where intended and do not create unintended duties across unrelated assets.

Security Controls

Lists baseline technical and administrative safeguards (access controls, encryption, patching, monitoring) with measurable expectations and references to accepted standards.

Incident Handling

Specifies detection, reporting timelines, point-of-contact details, and cooperation obligations for breach investigations and remediation activities.

Data Handling

Describes classification, retention, transmission, and disposal requirements for sensitive and regulated data, including any permitted cross-border transfers.

Audit & Evidence

Provides rights to audit, produce evidence, and preserve logs, plus requirements for audit scope and frequency to verify compliance.

Liability & Remedies

Includes limitation of liability, indemnity terms, insurance expectations, and remedies for violations, plus any regulatory reporting commitments.

Required Data Fields

Parties: Full legal names
Effective Date: MM/DD/YYYY
Scope: Systems/data covered
Contact: Designated POC details
Standards: Referenced controls
Signatures: Names, titles, dates

Step-by-Step: Filling Out the Template

Follow these sequential steps to complete and validate a Security Policy Agreement quickly and accurately.

  • 01
    Prepare Parties: Confirm legal names and authorized signers.
  • 02
    Define Scope: List systems and data covered.
  • 03
    Set Controls: Specify required safeguards and references.
  • 04
    Sign and Date: Collect signatures and record effective date.

How to Configure an Online Signing Workflow

Use a structured workflow to ensure fields, reviewer steps, and authentication requirements are set before distribution.

Field Configuration
Signature Order Sequential or parallel signer flow
Authentication Email, SMS code, or stronger MFA
Required Fields Make names, dates, and scope mandatory
Retention Settings Enable audit trail and download archive

Where to Send or File the Final Agreement

Routing the executed document to the right repositories and custodians preserves evidentiary value and supports audits.

  • Internal Legal: Retain a signed copy in the contract repository.
  • Security Team: Archive controls and implementation evidence.
  • Vendor Portal: Upload to vendor management systems.
  • Records Archive: Store long-term with access controls.

Digital Signing and File Format Considerations

Ensure exported signed copies include the certificate of completion and any embedded metadata to support legal proof.

  • File Formats: PDF and DOCX are standard and widely accepted.
  • Authentication: Email verification or SMS codes for signer identity
  • Audit Trail: Timestamp, IP log, and action history

Typical Timelines and Review Deadlines

Set recurring review and update deadlines and specify timelines for incident reporting and remediation in the agreement.

Effective Date:

Date when the agreement becomes operational

Annual Review:

At least once every 12 months

Incident Notification:

Notify within organization-specified hours

Remediation Window:

Agree on a remediation timeline

Documentation Retention:

Specify archival periods for evidence

Key Milestones in the Agreement Lifecycle

Track these sequential milestones from drafting through archival to keep the agreement current and enforceable.

01

Draft Completion

Finalize text and internal approvals.

02

Signatory Approval

Collect signatures from all authorized parties.

03

Operationalization

Implement controls described in the agreement.

04

Archival

Store signed documents with audit logs.

Common Mistakes to Avoid

  • Vague scope language that fails to identify specific systems or data types, leading to enforcement ambiguity and disputes.
  • Missing or incorrect signer names and titles, which can delay validation and create questions about authority to bind a party.
  • Failing to require an auditable electronic trail, making it difficult to prove the signing event or sequence during review or litigation.
  • Overlooking incident reporting timelines and contact details, which slows breach response and regulatory notifications.

Penalties and Legal Risks

Regulatory Penalties: Potential civil penalties for privacy breaches
Contractual Liability: Indemnity and damages for control failures
Operational Disruption: Service outages and remediation costs
Reputational Harm: Loss of trust and customer impact
Data Loss: Permanent loss or unauthorized disclosure
Legal Costs: Defense and settlement expenses

Real-World Examples of Use

These brief examples show how organizations apply a Security Policy Agreement for operational and vendor relationships.

Optica Ventures

Optica standardized vendor controls across cloud services to reduce onboarding friction.

  • They required a single policy exhibit for all vendors.
  • This created uniform expectations, simplified audits, and reduced variance in third-party security posture reviews across portfolios.

Martin Properties

A property management firm used the template to capture contractor access rules.

  • The agreement defined remote access and device requirements.
  • As a result, contractors followed consistent access controls, and incident response coordination improved between onsite teams and IT.

Where to Save, Export, and What to Attach

Signed Security Policy Agreements should be archived in formats that preserve integrity and allow future verification.

Signed PDF

Export a signed, flattened PDF that includes the certificate of completion and embedded audit metadata for evidentiary purposes.

Original DOCX

Keep a master editable copy in secure document management for future revisions while restricting edit permissions.

Supporting Docs

Attach control evidence such as SOC reports, encryption attestations, or network diagrams as referenced exhibits to the agreement.

Version Log

Maintain a revision history with dates and approver names to track changes and support audits.

eSignature Pricing and Feature Snapshot

Compare typical starting prices and key capabilities for eSignature vendors; signNow is listed first per vendor-comparison conventions.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently Asked Questions and Troubleshooting

Answers to common questions about using and enforcing a Security Policy Agreement Template, and resolving frequent signing or compliance issues.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users