Scope of Services
Define duties, hours, locations, patrol frequency, reporting requirements, and any special tasks such as access control or alarm response.
A written Security Service Agreement clarifies obligations, reduces disputes, and documents insurance and licensing compliance for both parties.
Organizations that retain on-site or mobile security frequently use this agreement to document terms before services begin.
The agreement also helps regulated entities and insurers confirm compliance with industry and state licensing requirements.
Define duties, hours, locations, patrol frequency, reporting requirements, and any special tasks such as access control or alarm response.
State the contract start and end dates, renewal options, notice periods for nonrenewal, and early-termination mechanics including any cure periods.
Specify rates, invoicing cadence, overtime rules, travel expenses, and when additional work requires a written change order.
List required coverage types and limits (commercial general liability, workers' compensation, professional liability, fidelity bonds) and certificate delivery deadlines.
Require criminal history, drug testing, and identity verification standards for assigned personnel and retention of records per law.
Allocate risk, state indemnification obligations, limits on consequential damages, and where applicable, dispute-resolution processes such as arbitration.
| Field | Configuration |
|---|---|
| Signing Order | Sequential or parallel signer flow |
| Authentication Level | Email link, SMS code, or KBA |
| Attachments Required | License and insurance files required |
| Notifications | Reminders and completion alerts |
Use secure eSignature and file-storage tools to reduce turnaround time while preserving audit trails and evidence of consent.
The contract start/end determine services and renewal windows.
When personnel must be on-site and fully credentialed.
Date by which either party must provide nonrenewal notice.
Certificates must be provided before the service start date.
Net 30 or other specified payment window from invoice date.
Agree scope, pricing, and contract language.
Signatures and delivery of insurance and licenses.
Staffing, site access, and orientation activities.
Regular audits and KPI assessments.
A property manager hired a guard company for night patrols and access control
An event organizer contracted temporary crowd-control staff for a weekend festival
Typically authorized to approve operational terms and day-to-day deliverables, the facilities manager signs to confirm site access, scheduling, and performance reporting expectations. Their signature binds the organization to payment and onsite coordination obligations.
On the provider side, the security director or company CEO signs to accept staffing obligations, compliance with licensing and insurance requirements, and indemnity terms. Their signature confirms operational accountability and staffing assurances.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |