Establishing secure connection…Loading editor…Preparing document…

Security Services Bundle

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

Security Services Bundle

Parties and Effective Date

Effective Date:    Agreement Reference No.:

Recitals

WHEREAS, Service Provider is duly licensed and trained to provide physical and electronic security services, and maintains liability and professional insurance customary for the industry; and

WHEREAS, Client requires a bundled suite of security services to protect Client premises, property, personnel and systems located at the premises described in this Agreement; and

WHEREAS, the parties desire to set forth the terms, scope, performance standards and compensation applicable to the Security Services Bundle to be provided by Service Provider to Client.

Scope of Work

Service Provider shall provide the services described below at the locations and times specified. The services constitute a bundled package and may be modified only by written change order executed by both parties.

Services Included in Bundle

Select the components of the Security Services Bundle to be provided under this Agreement:

Payment Terms

Client agrees to pay Service Provider the fees and expenses set forth below in consideration of the bundled services. Fees are exclusive of applicable taxes unless otherwise stated.

Late Payment: Any undisputed amount not paid when due shall accrue interest and fees as specified below.

Term and Termination

This Agreement commences on the Start Date and continues until the End Date, unless earlier terminated in accordance with this Section.

Start Date:    End Date:

Termination for Cause: Either party may terminate for material breach if the breaching party fails to cure within the notice period specified in this Agreement. Termination shall not relieve Client of its obligation to pay for services performed through the effective date of termination.

Performance Standards and Remedies

Service Provider shall perform services in a professional manner consistent with industry standards. Service Provider shall maintain all required licenses, background checks and training documentation for personnel assigned to Client premises.

Remedies: Material failure to meet agreed service levels entitles Client to remedies, including service credits or corrective action plans, as set forth in an attached schedule or mutually agreed amendment.

Confidentiality

Each party shall maintain as confidential all non-public information disclosed by the other party in connection with this Agreement ("Confidential Information"). Confidential Information shall not include information that is publicly known through no breach by the receiving party or rightfully received from a third party without restriction.

The receiving party shall use Confidential Information only for the performance of this Agreement and shall restrict access to employees and contractors on a need-to-know basis who are bound by confidentiality obligations no less protective than those herein.

Insurance and Indemnity

Service Provider shall maintain at its own expense commercial general liability, workers' compensation and professional liability insurance in amounts sufficient to cover its obligations under this Agreement. Upon request, Service Provider shall provide certificates of insurance to Client.

Indemnity: Each party shall indemnify and hold harmless the other from liabilities, losses or damages arising from the indemnifying party's negligent acts or willful misconduct in connection with the performance of this Agreement, subject to applicable law.

Subcontracting and Personnel

Service Provider may not assign or subcontract material obligations under this Agreement without Client's prior written consent, which shall not be unreasonably withheld. Service Provider remains responsible for the acts and omissions of any approved subcontractor.

Data Protection and Incident Reporting

Service Provider shall implement reasonable technical and organizational measures to protect Client data and shall promptly notify Client of any security incident affecting Client systems or data. Incident reporting procedures and timelines shall be complied with as described in the Scope of Work.

Governing Law; Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the state specified below without regard to its conflicts of law principles.

The parties shall attempt to resolve disputes in good faith and may pursue mediation prior to initiating litigation. Venue for any legal action shall lie in the courts located in the governing law state unless otherwise mutually agreed.

Entire Agreement and Amendments

This Agreement, including exhibits and any written change orders executed by both parties, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior negotiations, proposals and representations, whether written or oral.

No modification of this Agreement shall be effective unless in writing and signed by authorized representatives of both parties.

Notices

All notices required or permitted under this Agreement shall be in writing and delivered to the party's address set forth below or to such other address as either party may designate by notice in accordance with this section.

Miscellaneous Provisions

Severability: If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. Waiver of any breach shall not constitute a waiver of subsequent breaches.

Service Provider:

By:

Date:

Client:

By:

Date:

Enter text✕

What the Security Services Bundle Is

A Security Services Bundle is a single agreement or procurement package that groups related security offerings—such as vulnerability assessments, managed detection and response, patch management, access control, incident response, and compliance reporting—into a coordinated scope of services. It defines deliverables, service levels, roles and responsibilities, pricing, escalation paths, and acceptance criteria so buyers and providers share a clear operational baseline for ongoing security operations and incident handling.

Why organizations use a Security Services Bundle

A bundled agreement clarifies obligations, streamlines procurement, and aligns technical tasks with contractual remedies and SLAs. For regulated environments it consolidates compliance requirements into one document that can reference ESIGN (15 U.S.C. ch. 96) and UETA where applicable.

Why organizations use a Security Services Bundle

Common users and roles for this document

These stakeholders collaborate to ensure scope, SLAs, liability limits, and data-handling obligations are clearly documented and accepted.

  • IT/InfoSec teams preparing requirements and verifying technical deliverables.
  • Procurement or vendor management teams handling vendor selection and contract terms.
  • Legal and compliance teams ensuring regulatory language, indemnities, and data protections.

Representative signatories and approvers

Security Manager

A Security Manager typically reviews technical scope, approves security controls and response procedures, and certifies that the service deliverables meet organizational risk criteria. They validate incident reporting formats and SLA measurement methods before signing.

Procurement Director

A Procurement Director or vendor manager reviews pricing, termination rights, and indemnity provisions, negotiates payment terms, and confirms vendor insurance and subcontractor obligations prior to execution.

Core components to include in a professional bundle

A clear Security Services Bundle organizes technical and contractual elements so performance, compliance, and remedies are measurable and enforceable.

Scope of Services

Detailed task list, deliverables, and excluded services so both parties share a precise description of what will be provided and what is out of scope.

Service Levels

Response and resolution times, uptime targets, measurement methods, and credit or remediation formulas for missed SLAs.

Compliance Requirements

Regulatory and contractual obligations such as HIPAA BAA needs, data residency, encryption standards, and audit rights.

Incident Response

Notification timelines, escalation paths, forensic access, evidence preservation, and post-incident reporting obligations.

Pricing and Payment

Fee schedule, invoicing cadence, change-order handling, and conditions for rate adjustments or renewal pricing.

Termination & Liability

Termination triggers, transition assistance, limitations of liability, indemnities, and insurance minimums to manage residual risk.

Required information elements

Parties: Full legal names
Effective Date: MM/DD/YYYY
Scope Summary: Concise service list
SLA Metrics: Response and uptime
Pricing: Fees and billing
Signatures: Authorized signers

Step-by-step: completing the Security Services Bundle

Follow these steps in sequence to prepare, review, and finalize the bundle for signature.

  • 01
    Draft scope: Define services, deliverables, and exclusions clearly.
  • 02
    Set SLAs: Specify metrics, measurement, and remedies.
  • 03
    Review compliance: Confirm HIPAA, PCI, or other obligations are included.
  • 04
    Execute signatures: Obtain authorized signatures and retain audit trail.

Lifecycle: from issuance to delivery

This four-step view highlights the typical flow after parties finalize the bundle.

  • Issue Document: Sender circulates completed agreement for signature.
  • Acknowledge: Recipient reviews and raises clarifying questions.
  • Sign: Authorized signatories execute the agreement.
  • Deliver: Provider begins services per the effective date.

Suggested digital workflow settings

Configure your e-sign and document workflow to preserve audit data and speed execution.

Field Configuration
Authentication Method Email link or SMS code with optional MFA
Delivery Method Signed PDF delivered to all parties automatically
Template Reuse Save bundle as a reusable template for future procurements
Audit Trail Retention Store timestamp, IP, and action log with document

Platform and format requirements

Ensure the chosen solution can produce a tamper-evident signed record, include signer metadata, and integrate with procurement or ticketing systems for operational handoff.

  • File Formats: PDF, DOCX accepted
  • Integrations: CRM and cloud storage supported
  • Authentication: Email, SMS, or SSO

Key timing considerations and deadlines

Track dates that affect responsibilities, renewals, and compliance; set calendar reminders for each stage to avoid lapses.

Effective Date:

When services and SLAs begin

Renewal Window:

Notice period for automatic renewal

SLA Measurement:

Reporting cadence and measurement periods

Termination Notice:

Time required to terminate without cause

Audit Access:

Window for vendor audit or compliance review

Milestones from signing to steady state

A sequential milestone view helps operational teams plan onboarding, baseline scans, and reporting.

01

Contract Execution

Signatures complete; legal obligations commence.

02

Onboarding

Provider completes access provisioning and kick-off.

03

Baseline Assessment

Initial vulnerability scan and gap report delivered.

04

Operational Handover

Ongoing monitoring and reporting begin.

Common preparation mistakes to avoid

  • Using vague scope language that leaves critical services undefined, causing disputes over coverage and cost.
  • Failing to define SLA metrics precisely, which impedes objective measurement and reduces enforceability of service credits.
  • Omitting data-handling clauses or a HIPAA BAA when protected health information is involved, risking regulatory exposure.
  • Not confirming signer authority or corporate signatory limits, which can make the agreement unenforceable against certain parties.

Key contractual and compliance risks

Contract Damages: Monetary liability
Regulatory Fines: HIPAA or industry penalties
Service Disruption: Operational loss costs
Intellectual Property: IP ownership disputes
Termination Costs: Transition and replacement fees
Reputational Harm: Customer trust loss

eSignature vendor comparison for signing the bundle

Compare common plan criteria across vendors when selecting a platform to execute and retain signed Security Services Bundles.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes (Premium) Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes (BAA) Yes Yes No No

Representative examples of bundle use

Real-world examples illustrate how different organizations complete and operationalize a Security Services Bundle.

Optica Ventures LLC — COO

Optica centralized vendor obligations into one bundle to reduce ambiguity and speed onboarding.

  • The bundle standardized onboarding.
  • As a result, the team reduced contract clarification cycles and accelerated vendor delivery timelines while retaining compliance controls and auditing ability.

Martin Properties — Founder

Martin Properties used a bundle to manage both on-premise and cloud security vendors.

  • It combined SLAs across providers.
  • The approach enabled faster execution of maintenance tasks and consistent incident response procedures across multiple properties, improving visibility for the operations team.

Practical tips for accurate and efficient completion

Adopt these practices to reduce ambiguity, speed approvals, and strengthen enforceability of the bundle.

Use precise, measurable language
Define SLAs and deliverables with objective metrics, clear measurement windows, and explicit remedies to avoid interpretive disputes and simplify performance tracking.
Confirm signer authority
Verify that signatories have written delegation or board authorization to bind the organization; attach a corporate resolution if required.
Include data-handling addenda
When handling regulated data, attach a BAA or data processing addendum that specifies encryption, retention, breach notification, and subcontractor controls.
Preserve audit evidence
Retain the signed PDF, audit trail (timestamps, IPs), and any authentication records to support enforceability under ESIGN and UETA frameworks.

Frequently asked questions and troubleshooting

Answers to common questions about signature validity, notarization, e-sign workflows, and amendments for the Security Services Bundle.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users