Establishing secure connection…Loading editor…Preparing document…

Service Adjustment Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

SERVICE ADJUSTMENT AGREEMENT

Parties and Effective Date

This Service Adjustment Agreement (the Agreement) is entered into as of (Effective Date) by and between the undersigned Service Provider and Client.

Recitals

WHEREAS, Service Provider and Client entered into a services agreement (the Existing Agreement) governing the provision of specified services; and

WHEREAS, the parties desire to modify certain terms of the Existing Agreement relating to service scope, pricing, and schedule as set forth herein; and

WHEREAS, the parties intend this Agreement to be an amendment to the Existing Agreement and not a termination thereof except as expressly provided herein.

Scope of Work

The Service Provider shall perform adjustments to the services as described below. All adjustments shall be performed in a professional manner consistent with industry standards.

Payment Terms

In consideration for the adjusted services, Client shall pay Service Provider the amounts and according to the schedule set forth below.

Service Provider will issue invoices in accordance with the payment schedule. Payments are due within the number of days specified in the invoice. Client shall pay undisputed amounts by the due date. Any undisputed past due amount shall accrue interest or late fee as specified above.

Term and Termination

This Agreement shall commence on and shall continue until unless earlier terminated as provided herein.

Either party may terminate this Agreement for material breach of its terms by the other party if the breaching party fails to cure such breach within the notice period set forth above after receipt of written notice specifying the breach. Termination for convenience is permitted only if expressly agreed to in writing by both parties.

Confidentiality

Each party acknowledges that, during performance, it may receive Confidential Information of the other party. "Confidential Information" means non-public business, technical, financial and other information disclosed by a party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.

Each recipient shall: (a) use Confidential Information solely to perform its obligations under this Agreement; (b) protect Confidential Information with at least the same degree of care it uses to protect its own confidential information but not less than reasonable care; and (c) not disclose Confidential Information except to its employees, contractors or advisors with a need to know who are bound by confidentiality obligations no less restrictive than those in this Agreement. Confidentiality obligations survive termination for a period of three (3) years, except for trade secrets which shall remain protected as long as applicable law so requires.

Notices

All notices required or permitted under this Agreement must be in writing and delivered to the addresses below by hand, certified mail, or overnight courier, or as otherwise agreed in writing by the parties.

Representations; Amendment; Survival

Each party represents that it has the full power and authority to enter into and perform under this Agreement and that execution has been authorized by all necessary corporate or organizational action.

This Agreement may be amended only by a written instrument signed by authorized representatives of both parties. No oral modification will be effective.

Provisions that by their nature should survive termination or expiration of this Agreement (including, without limitation, Confidentiality and Governing Law) shall survive.

Governing Law; Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of without regard to its conflict of laws principles. The parties agree to negotiate in good faith to resolve disputes; if unresolved, disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in the chosen state.

Entire Agreement

This Agreement, together with the Existing Agreement as amended herein, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, negotiations and communications, whether written or oral, regarding that subject matter.

Execution

The individuals signing below represent and warrant that they are authorized to execute this Agreement on behalf of their respective parties.

Service Provider:

By:

Date:

Client:

By:

Date:

Enter text✕

What a Service Adjustment Agreement Is and When it’s Used

A Service Adjustment Agreement is a written amendment that modifies the scope, pricing, schedule, or deliverables of an existing services contract. It documents agreed changes such as added or removed tasks, revised milestones, updated rates, or a change in service levels, and becomes part of the contract once executed by authorized parties. Use it to avoid ambiguities, align expectations after project scope changes, and create a clear record for billing, performance measurement, and dispute resolution. Properly drafted adjustments reduce downstream conflicts and support auditability of contractual changes.

Why a Formal Adjustment Agreement Matters

A written adjustment protects both parties by recording changes, preserving original contract intent, and clarifying new responsibilities, timelines, and compensation. It creates an auditable paper trail for billing, regulatory compliance, and future contract interpretation.

Why a Formal Adjustment Agreement Matters

Who Typically Prepares and Signs This Agreement

The Service Adjustment Agreement is used by organizations that provide or receive ongoing services and need to document contract modifications without redoing the entire agreement.

  • Service providers and vendors who must document scope or rate changes during an engagement.
  • Clients or contracting organizations that require formal approval and budget tracking for amended services.
  • Legal and procurement teams that manage contract amendments, compliance, and record retention.

Clear roles and delegated authority reduce delays and ensure the amendment is enforceable and tracked alongside the original contract.

Essential Elements to Include in the Agreement

A professional Service Adjustment Agreement should be concise and focused, referencing the original contract and clearly stating what changes and what remains unchanged.

Reference

Cite the original contract title, date, and parties so the amendment is unambiguously attached to the correct agreement and contract history.

Scope

Describe added, removed, or revised services in specific terms including deliverables, acceptance criteria, and measurable outputs to avoid interpretive disputes.

Consideration

Specify price adjustments, billing method, payment schedule, and any prorations or credits tied to the effective date of the change.

Schedule

State revised milestones, completion dates, and any dependencies or hold points that affect deliverables or invoicing.

Authority

Identify who within each organization has authority to approve the amendment, sign on behalf of the party, and execute further changes if needed.

Miscellaneous

Include governing law, integration language confirming the amendment supersedes inconsistent prior terms, and dispute resolution mechanics if relevant.

Step-by-Step: Completing and Executing an Adjustment

Follow these sequential steps to prepare, approve, and finalize a Service Adjustment Agreement efficiently and with minimal risk.

  • 01
    Draft: Prepare amendment language referencing the original contract.
  • 02
    Review: Obtain internal legal, finance, and stakeholder review.
  • 03
    Approve: Secure approvals from authorized signatories.
  • 04
    Execute: Sign, date, and distribute copies to all parties.

Typical Digital Workflow Settings for eCompletion

Configure an electronic workflow to route the amendment for approval, collect signatures, and archive the executed document with version control.

Field Configuration
Routing Order Sequential or parallel signer order depending on internal sign-off needs
Authentication Email link with optional SMS code or knowledge-based authentication
Attachments Include revised SOW as embedded exhibit or PDF attachment
Retention Save executed copy to contract repository and backup archive

How Electronic Execution Typically Proceeds

Electronic signing follows a predictable flow: upload, tag fields, route to signers, sign, and store with an audit trail for compliance and future reference.

  • Upload: Upload draft amendment and exhibits.
  • Tag Fields: Place signature, date, and text fields.
  • Send: Route to signers based on configured order.
  • Archive: Store executed copy plus audit log.

Digital Signing and Integration Considerations

Ensure the chosen eSignature platform supports required authentication, audit trails, and integrations with your contract repository or ERP.

  • Authentication: Email, SMS, or stronger methods
  • Audit Trail: Timestamps, IP addresses
  • Integrations: CRM and storage connectors

Many platforms integrate with systems like Salesforce, NetSuite, Google Workspace, and Box; verify HIPAA, SOC 2, or 21 CFR Part 11 compatibility if your industry requires it.

Timing, Deadlines, and Processing Expectations

Set clear effective dates and internal deadlines for review, signature, and implementation to avoid disputes or billing gaps.

Internal Review Deadline:

Allow at least 3–5 business days for legal and finance review

Signer Response Window:

Provide a 7–14 day window for signatures to avoid expiration

Effective Date:

State exact MM/DD/YYYY to determine billing and obligations

Billing Cutover:

Specify the first invoice date under new pricing

Implementation Start:

Define when revised services and deliverables commence

Common Preparation Errors to Avoid

  • Failing to reference the original contract precisely, which can create ambiguity about which terms are modified and which remain in force.
  • Using vague scope language such as 'additional services as needed' without measurable deliverables or acceptance criteria.
  • Not verifying signatory authority or internal approval limits, leading to later disputes over whether the amendment was binding.
  • Omitting effective dates or invoice transition rules, which causes billing disputes and service continuity gaps.

Consequences of Inaccurate or Missing Amendments

Payment Delays: Invoices may be disputed or withheld
Contract Breach: Unclear obligations increase breach risk
Regulatory Exposure: HIPAA or tax compliance issues arise
Tax Penalties: Incorrect reporting can trigger IRC §6721 penalties
Enforceability: Unauthorized signers may void the amendment
Recordkeeping Gaps: Missing documents complicate audits

Comparing eSignature Vendors for Executing Service Adjustment Agreements

Vendor selection should consider starting price, trial availability, bulk send capability, audit trail, HIPAA support, and envelope limits where relevant.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day trial Limited trial Limited trial Limited trial Limited trial
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Frequently Asked Questions About Service Adjustment Agreements

Answers address common execution, enforceability, notarization, and storage questions when preparing or eSigning a Service Adjustment Agreement.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users