What if the signer name differs?

If the signer name does not match vendor authorization records, the vendor may pause fulfillment. Update the form to match legal identity or attach a delegation/authorization document to avoid delays.

Can I submit electronically?

Yes. Electronic submission and e-signatures are valid under ESIGN (15 U.S.C. §7001) and UETA where adopted, provided intent, consent, attribution, and retention requirements are met.

Is remote notarization acceptable?

Remote Online Notarization is accepted in many states but requirements differ; confirm state RON rules, identity proofing, and audio‑video recording retention before selecting RON.

How do I change an order?

Submit an amendment signed by the original authorized approver or new approver. Track changes in the audit trail and retain the prior order copy for records.

What supporting documents are needed?

Attach authorization letters, BAA if handling PHI, proof of payment, and any notarized affidavits required by the vendor or jurisdiction.

How long does provisioning take?

Provisioning time varies by seal type: digital certificates often issue within 1–3 days; physical seals can take 5–15 business days depending on production and shipping.

Electronic Signature
Templates
Legal
Order All-in Signing Service Seals

Order All-in Signing Service Seals

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

Order by Swisscom Partner & Configuration and Acceptance Declaration

Order by Swisscom Partner

All-In Signing Service Seals in Switzerland and EU

Order No.

PRO No.

(numbers will be filled in by Swisscom in the order confirmation)

Partner:

End customer:

Please use Adobe Acrobat to fill in the form!

1 Purpose of the document

This order enables Swisscom to provide the All-in Signing Services to the end customer of the partner. The order is placed by the partner of Swisscom:

The end customer is the following organization:

2 Characteristics of the service for the end customer

2.1 Quality of signature, legal area (CH, EU)

Advanced seal according eIDAS regulation for the jurisdiction of EU/EEA
Advanced seal according CP/CPS for the jurisdiction of CH
Qualified seal according eIDAS regulation for the jurisdiction of EU/EEA
Regulated seal according ZertES for the jurisdiction of CH
incl. timestamp (qualified only according ZertES)

3 Checklist for filling in the certificate application form

Joint signature (according to registry) needed: 2 representatives entered
One signature (according to registry) needed: 1 representative entered
Name, mobile number, e-mail of the representatives are entered
Certain representatives are entered in the Register as authorised signatories
Certain representatives can present a power of attorney and it is attached
Representatives have already been identified with the RA-App
Representatives must sign by hand during presence
End customer is registered in the commercial register

KAE beigefügt Zertifikatsantrag QES-beigefügt EintragRegister eingetragen handschriftlicheUnterschrift Ja

4 Contact person of the customer and 1st level support contact

according to partner contract

5 Contact person for Swisscom Roll-Out and Support

The partner can submit support requests regarding the end customer to 1st Level Support. The customer’s technical contact can submit tickets and additional contact persons may receive fault reports, technical information, or maintenance reports.

6 Activation of the service

The service will be activated after the following points have been fulfilled:

• Sending of this order by e-mail to Swisscom in combination with the configuration and acceptance declaration and the certificate application

• Completion by Swisscom with contract number and PRO number and confirmation

• Signing and submission of the configuration and acceptance declaration by the end customer

• Fulfilment of all cooperation services within the scope of the connection by the end customer

• Optional conformity confirmations for procedures deviating from the standard

• Ceremony for the creation of the private key of the access certificate

7 Payment due

All prices quoted are in Swiss francs (CHF) and exclusive of VAT.

Order date:

8 Submission

This order will be submitted by e-mail to:

msc.support@swisscom.com

The signed document shall be submitted by regular mail if required.

9 Special project-specific information

Configuration and acceptance declaration

All-In Signing Service for electronic seals in Switzerland and EU

Contract no.

2 Information on the contract

2.1 Signature quality, jurisdiction (CH, EU)

Advanced electronic seal according CP/CPS (CH)
Regulated electronic seal (CH)
Advanced electronic seal according eIDAS
Qualified electronic seal according eIDAS
incl. timestamp (qualified only according ZertES)

2.2 Client software used

3 Service access

3.1 SSL access certificate

For qualified seals or regulated seals, the seal creator and Swisscom issue the access certificate in a joint ceremony. For advanced seals, the Subscriber generates a self-signed SSL client certificate.

3.2 Protection of the SSL access certificate

A. Private keys are encrypted or stored in password-protected area
B. Private keys are stored on external data carriers in a secured place
C. Private keys are managed autonomously and not accessible by the administrator
D. SSL access certificate will only be used for the ClaimedID of the seal creator

4 Protection of the subscriber application

Application protected against unauthorized access/manipulation and kept up to date
Administrative misuse is prevented organizationally or technically

5 Contact details of the operations team

5.1 Address of the Subscriber

5.2 Support

1st Level Support will be provided by Swisscom Partner:

5.3 First responsible in charge

This person should:

Receive error messages and important technical information (Role "notificator")
Receive service announcements (Role "maintenance")

5.4 Second person in charge

This person should:

Receive error messages and important technical information (Role "notificator")
Receive service announcements (Role "maintenance")

6 Swisscom right of audit

Swisscom is authorised to check by means of auditing that subscribers are adhering to the requirements that apply to them. The Subscriber shall grant access to all necessary documents and systems throughout the audit.

7 Liability

The liability of both parties is based on this contract.

8 Power of attorney and declaration of acceptance

The configuration parameters mentioned above are correct and Swisscom is entrusted with activating the service
The subscriber is contractually authorized by the seal creator
The Subscriber authorises the contact persons named under Section 5

9 Special project-specific information

10 Submission

Submission email

11 Signatures

Please send the form using the button on the right before signing.

Signature(s)

Important confirmations

Please confirm: only address the ClaimedID of the seal creator
Subscriber application must be protected
Prevent compromise by admins

What the Order All-in Signing Service Seals document is

The Order All-in Signing Service Seals is a procurement and authorization document used to request physical or digital signing seals and associated services from a vendor. It records buyer identity, shipping or provisioning details, the exact seal type or certificate profile, billing terms, and any required authentication or notary options. The form creates a clear order trail for compliance, inventory, and audit purposes and supports electronic submission when e-signatures meet ESIGN and applicable state law requirements.

Why this order form matters for compliance and tracking

An accurate order ensures correct seal provisioning, traceable delivery, and evidence for audits, reducing delays and security gaps.

Who typically completes the Order All-in Signing Service Seals

The form is completed by procurement, compliance, facilities, or IT teams that manage corporate signing tools and physical seal inventories.

Procurement teams controlling vendor selection and budgets for seals and notary services.
Compliance or legal staff ensuring seal use aligns with ESIGN, UETA, HIPAA, or agency-specific rules.
IT or security teams specifying technical profile, certificate issuance, and key custody requirements.

Signers include authorized approvers, billing contacts, and the receiving party; all signatures should match corporate authority records.

Stepwise process to place and complete an order

Follow these steps to reduce processing time and ensure correct seal delivery or certificate issuance.

01

Prepare order: Collect authorization, billing, and recipient details.
02

Select options: Choose seal type, authentication, and delivery method.
03

Obtain approvals: Get signatory and budget approvals before submission.
04

Submit order: Send electronically with signatures and retain confirmation.

How to configure the online order workflow

Configure the form and approval routing in your eSignature platform before sending to speed processing.

Field	Configuration
Authentication Method	Email link \| SMS code or vendor KBA
Approval Routing	Sequential approvers \| Parallel review
Conditional Fields	Show notarization options if physical seal selected
Audit Trail Settings	Capture IP, timestamps, and signer events

Where the completed order goes and how it is processed

Orders flow from requestor to vendor with intermediate approvals and optional notarization; record retention follows completion.

Submit to Vendor: Vendor receives signed order for fulfillment.
Vendor Verification: Vendor checks authorizations and billing details.
Provisioning: Physical seal manufactured or certificate issued.
Delivery & Confirmation: Seal shipped or digital key delivered and receipt recorded.

Delivery options and technical distribution methods

Choose distribution methods that match security and operational needs before ordering.

Physical Delivery: Courier shipment with signature required.
Digital Provisioning: Certificate download or secure transfer.
On-site Handover: Kiosk or in-person exchange with ID checks.

Typical processing times and scheduling expectations

Allow lead time for vendor verification, production, and optional notarization when scheduling activation or delivery.

Order Acknowledgement:

Within 24–72 hours of vendor receipt.

Verification Period:

1–5 business days for identity and billing checks.

Production Lead Time:

5–15 business days for physical seals; 1–3 days for digital certs.

Notary Scheduling:

Dependent on local notary or RON availability.

Final Delivery:

Courier or secure transfer completion per vendor schedule.

Required order fields at a glance

Requestor: Full legal name

Entity: Legal organization name

Item Details: Seal type and quantity

Delivery: Street address

Billing: Payment method

Signature: Authorized signer

Common mistakes that delay provisioning

Entering abbreviated or mismatched organization names that fail vendor verification and require resubmission.
Providing a P.O. box for physical delivery when a courier signature and street address are required.
Omitting authorization details or delegations, causing the vendor to pause fulfillment for legal confirmation.
Failing to select the correct seal profile or certificate parameters, which leads to rework and extended lead times.

Key risks and potential consequences of incorrect orders

Order Rejection: Fulfillment halted

Operational Delay: Project timelines affected

Compliance Gap: Audit findings

Financial Cost: Re-order expenses

Legal Exposure: Unauthorized use risk

Tax/Reporting: Incorrect billing records

How organizations use the order form in practice

Two real examples illustrate common workflows and the benefits of clear ordering and provisioning.

Optica Ventures — COO

Optica centralized ordering to one procurement owner to reduce errors and speed delivery.

Implementation reduced back-and-forth approvals.
As a result, the team saw fewer provisioning mistakes and faster seal delivery, enabling legal and finance teams to finalize signatory access more rapidly and with complete audit trails.

Tech Data — CEO

Tech Data standardized fields for certificate parameters and shipping.

Centralized templates simplified repeat orders.
The company improved internal coordination, decreased vendor verification time, and maintained consistent billing data across high-volume orders.

Comparison: eSignature vendor pricing and key capability notes

Basic plan pricing and common capability indicators for signNow versus widely used competitors; compare plan features and limits when evaluating total cost.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting Price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free Trial	7-day free trial, no credit card	Varies by vendor	Varies by vendor	Varies by vendor	Varies by vendor
Bulk Send	Yes	Yes	Yes	Yes	No
Audit Trail	Yes	Yes	Yes	Yes	Yes
HIPAA Compliant	Yes	Yes	Yes	No	No

Frequently asked questions about ordering seals and resolving issues

Answers to common questions about form completion, e-signing, notarization, and vendor coordination for seal orders.

Need help? Contact support

What if the signer name differs?
If the signer name does not match vendor authorization records, the vendor may pause fulfillment. Update the form to match legal identity or attach a delegation/authorization document to avoid delays.
Can I submit electronically?
Yes. Electronic submission and e-signatures are valid under ESIGN (15 U.S.C. §7001) and UETA where adopted, provided intent, consent, attribution, and retention requirements are met.
Is remote notarization acceptable?
Remote Online Notarization is accepted in many states but requirements differ; confirm state RON rules, identity proofing, and audio‑video recording retention before selecting RON.
How do I change an order?
Submit an amendment signed by the original authorized approver or new approver. Track changes in the audit trail and retain the prior order copy for records.
What supporting documents are needed?
Attach authorization letters, BAA if handling PHI, proof of payment, and any notarized affidavits required by the vendor or jurisdiction.
How long does provisioning take?
Provisioning time varies by seal type: digital certificates often issue within 1–3 days; physical seals can take 5–15 business days depending on production and shipping.

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