Establishing secure connection…Loading editor…Preparing document…

Service Exhibit Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

SERVICE EXHIBIT AGREEMENT

This Service Exhibit Agreement (the Exhibit) is entered into as of (Effective Date), by and between Client Name: and Service Provider Name: .

RECITALS

WHEREAS, Client and Service Provider are parties to a Master Services Agreement dated (the Master Agreement), which governs the general terms and conditions under which the Service Provider provides services to Client;

WHEREAS, the parties desire to set forth specific services, deliverables, payment terms, and additional terms applicable to the services described in this Exhibit;

WHEREAS, capitalized terms used in this Exhibit shall have the meanings given to them in the Master Agreement unless otherwise defined herein.

1. SCOPE OF WORK

2. PAYMENT TERMS

Total Amount Payable: $

Invoices shall be submitted to Client upon completion of milestones as described above and are payable within days of receipt unless otherwise specified in the Payment Schedule.

Late Payment Fee: If any undisputed amount is not paid when due, Client shall pay interest on the past due amount at the rate of or the maximum rate permitted by law, whichever is less.

Expenses: Reimbursable out-of-pocket expenses must be pre-approved in writing and invoiced with receipts. Reimbursements shall be paid pursuant to the Payment Schedule.

3. TERM AND TERMINATION

Term Commencement Date: . Term Expiration Date: .

Either party may terminate this Exhibit for convenience upon days' prior written notice to the other party. Termination for cause may be exercised immediately if the other party materially breaches this Exhibit and fails to cure the breach within thirty (30) days after written notice.

Obligations surviving termination include payment for all services performed through the effective date of termination, confidentiality obligations, indemnities, and ownership provisions.

4. CONFIDENTIALITY

"Confidential Information" means non-public information disclosed by one party (Disclosing Party) to the other (Receiving Party) in connection with this Exhibit. Receiving Party shall: (a) hold Confidential Information in strict confidence using at least the same degree of care it uses to protect its own confidential information but not less than reasonable care; (b) use Confidential Information solely to perform its obligations under this Exhibit; and (c) not disclose Confidential Information to any third party except to employees, contractors, or agents who have a need to know and who are bound by confidentiality obligations no less protective than those herein.

Exceptions: Confidential Information does not include information that: (i) is or becomes publicly available without breach; (ii) was rightfully known to Receiving Party prior to disclosure; (iii) is rightfully received from a third party without restriction; or (iv) is independently developed without use of the Disclosing Party's Confidential Information. Receiving Party may disclose Confidential Information to the extent required by law, provided it gives prompt notice and cooperates in any protective measures.

Duration: The confidentiality obligations shall survive termination or expiration of this Exhibit for a period of three (3) years, except for trade secrets which shall remain protected for as long as they qualify as trade secrets.

5. INTELLECTUAL PROPERTY AND DELIVERABLES

Ownership: Unless otherwise agreed in writing, Service Provider shall retain ownership of pre-existing tools, methodologies, and know-how. Client shall own all rights, title and interest in and to the final deliverables specifically created for Client and paid for in full (Deliverables). Service Provider hereby assigns to Client all right, title and interest in such Deliverables upon full payment; provided, however, that Service Provider may retain a non-exclusive, royalty-free license to use general knowledge and experience gained in performing the services.

6. INSURANCE AND INDEMNIFICATION

Indemnification: Each party shall indemnify, defend and hold harmless the other party from and against third party claims arising out of the indemnifying party's gross negligence or willful misconduct in connection with this Exhibit. For claims arising from Service Provider's services, Service Provider's liability shall be limited to direct damages not to exceed the total fees paid under this Exhibit during the twelve (12) month period preceding the claim.

7. GOVERNING LAW

This Exhibit shall be governed by and construed in accordance with the laws of , without regard to its conflicts of law principles.

8. ENTIRE AGREEMENT

This Exhibit, together with the Master Agreement, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, or representations, whether written or oral. In the event of any conflict between this Exhibit and the Master Agreement, the terms of this Exhibit shall control only with respect to the specific subject matter of this Exhibit.

9. NOTICES

Notices under this Exhibit shall be in writing and delivered to the addresses above or such other address as either party may designate in writing, and shall be effective upon receipt.

10. MISCELLANEOUS

Amendment: No modification or amendment of this Exhibit shall be effective unless in writing and signed by both parties. Waiver of any provision or breach shall not constitute a waiver of any other provision or subsequent breach.

Severability: If any provision of this Exhibit is held invalid or unenforceable, the remainder of this Exhibit shall remain in full force and effect.

Client:

By:

Date:

Service Provider:

By:

Date:

Enter text✕

What a Service Exhibit Agreement Is and when it’s used

A Service Exhibit Agreement is a document attached to a primary contract that defines specific service deliverables, pricing, schedules, and performance metrics for one scope of work. It operates as a binding exhibit or addendum to a master services agreement (MSA) or purchase order, clarifying work statements, milestones, acceptance criteria, and change-order procedures without reworking the entire master contract. Organizations use service exhibits to add project-level detail, capture client-specific terms, and permit repeatable contracting across multiple engagements while keeping legal and commercial terms centralized in the parent agreement.

Why a focused Service Exhibit improves contract clarity

A Service Exhibit Agreement narrows a master contract to one project or service line, reducing ambiguity about deliverables and timelines. It protects both parties by recording precise scope, payment schedules, acceptance tests, and escalation paths, which lowers disputes and supports operational planning and invoicing.

Why a focused Service Exhibit improves contract clarity

Who typically prepares and signs a Service Exhibit

The Service Exhibit is used by contracting teams that manage recurring or projectized services and by clients approving specific scopes under a standing agreement.

Use parties and approvers aligned with signature authority to ensure the exhibit is effective and executable without needing a separate full-contract negotiation.

Core sections to include in a professional Service Exhibit

A complete Service Exhibit Agreement should clearly set out scope, deliverables, schedule, fees, acceptance criteria, and change control to make administration and enforcement straightforward.

Scope

Describe precise services, deliverables, and exclusions so there is no ambiguity about what the provider will and will not perform; reference any related SOW documents.

Schedule

Specify start date, key milestone dates, delivery windows, and any phased rollouts, including dependencies that may affect timelines and acceptance.

Fees & Payment

State fixed fees, rates, invoicing cadence, late-payment interest, and expense reimbursement rules; tie payments to milestones or acceptance events when appropriate.

Acceptance Criteria

Include objective tests or checklists for deliverable approval, time limits for client review, and remedies if deliverables fail acceptance.

Change Control

Define how scope changes are proposed, approved, priced, and scheduled, with a clear sign-off process to prevent unauthorized work.

Liability & Terms

Reference governing law, limitation of liability, confidentiality, IP ownership, and termination rights as they apply to the exhibit specifically.

Step-by-step: completing a Service Exhibit Agreement

Follow a clear sequence to prepare, approve, and implement the exhibit to avoid rework and payment delays.

  • 01
    Draft: Populate scope, schedule, fees, and acceptance tests aligned to the MSA.
  • 02
    Review: Legal, finance, and delivery review for compliance, pricing, and operational feasibility.
  • 03
    Approve: Obtain internal approver signatures and confirm budget/PO alignment.
  • 04
    Execute: Obtain authorized signatures from both parties and distribute final executed copy.

Digital workflow settings to automate exhibit execution

Configure your eSignature workflow to match your approval and authentication requirements for the exhibit.

Field Configuration
Authentication Method Email link | SMS code | KBA per risk
Field Types Signature, Initials, Date, Text, Checkbox
Template Reuse Save as template for repeat exhibits and version control
Notifications Email and optional SMS reminders for signers

Typical routing and delivery for an executed exhibit

A standard execution flow ensures traceability from upload to final storage and integrates with billing and project systems.

  • Upload: Sender uploads exhibit to the signing platform in PDF or DOCX format.
  • Place Fields: Sender adds signature, date, and required data fields for each party.
  • Send to Signers: Signers receive secure signing links or in-person signing options.
  • Record: Signed exhibit and audit trail are stored and distributed to all parties.

Technical considerations for eSigning and eSubmission

Choose an eSignature platform that supports required authentication, audit trails, and integrations to preserve evidentiary value.

  • Authentication: Email, SMS, KBA, or stronger per risk profile
  • Audit Trail: Full IP, timestamp, and action log required
  • Integrations: Salesforce, NetSuite, Google Workspace, Box supported

Confirm the platform meets legal, security, and workflow needs before executing exhibits electronically to avoid downstream disputes.

Security and compliance features to verify

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest
HIPAA: BAA available for protected health information
ESIGN / UETA: Meets ESIGN and UETA legal standards
Audit Trail: Immutable timestamps, IP, and event log
Certifications: SOC 2 Type II and ISO 27001 certified
21 CFR Part 11: Compliant options for FDA-regulated records

Selected eSignature vendors and pricing for exhibit execution

Compare basic pricing and a few capability indicators when selecting an eSignature provider for Service Exhibit Agreements.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Real examples showing how exhibits are used in practice

Two customer examples illustrate typical exhibit usage and measurable operational benefits.

Optica Ventures

Optica needed consistent project exhibits for repeat investments and portfolio services.

  • The team standardized deliverables and payment milestones across deals.
  • Brian Fitzgibbons, COO, reports the interface is simple for teams and customers, allowing faster approvals and fewer clarifications on scope for each engagement.

Fertility Centers of Illinois

A healthcare provider required HIPAA-safe exhibits for vendor services.

  • The exhibits included PHI access limits and BAA references.
  • John Butler, Founder, praised the platform for security and responsive support, enabling compliant signature capture across clinical workflows.

Common deadlines and timing expectations in an exhibit

Identify and communicate key dates in the exhibit so billing, delivery, and renewals proceed without dispute.

Effective Date:

MM/DD/YYYY; when obligations commence

Service Start:

Project start or onboarding date tied to resources

Invoice Due:

Typical Net 30 from invoice date unless specified

Renewal Notice:

60–90 days prior if exhibit auto-renews

Termination Notice:

Usually 30–90 days depending on MSA terms

Key milestones from exhibit drafting to delivery

Track a short sequence of milestones to maintain momentum and protect revenue recognition timelines.

01

Drafting Complete

Document prepared with scope and fees finalized.

02

Internal Approvals

Legal and finance sign-off obtained before external routing.

03

Execution

Both parties sign and the exhibit becomes binding.

04

Project Kickoff

Delivery team begins work per exhibit schedule.

Common mistakes to avoid when preparing an exhibit

  • Vague scope descriptions that create scope creep and billing disputes when deliverables are not measurable.
  • Missing or inconsistent effective dates that cause overlapping obligations or uncertainty about billing start dates.
  • Not tying payments to objective acceptance criteria, leaving approval subjective and payments delayed.
  • Using oral change orders without written amendment, which undermines the exhibit’s change-control process.

Risks and financial consequences of errors

1099 Penalty: $60 per form (IRC §6721)
1099 Late (Aug+): $330 per form (IRC §6721)
Intentional Disregard: $660+ per form (no cap)
I-9 Violation: $281–$2,789 per violation
Breach Risk: Data breach fines under HIPAA or state law
Contract Dispute: Recovery costs and delayed payments

How a Service Exhibit compares to related documents

Compare the exhibit to other document types to choose the correct vehicle for a given commitment.

Criteria Service Exhibit Statement of Work
Purpose project detail task-level execution
Typical Length short to medium short
Signature Required
Attachment to MSA sometimes

Frequently asked questions about Service Exhibit Agreements

Answers to common execution, legal, and operational questions to help avoid pitfalls during exhibit preparation and signing.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users