Service Management SMS Change Form

Service Management SMS Change Form

Recitals

WHEREAS, Client Name: (the "Client") is a party to a Service Management Agreement with Service Provider Name: (the "Provider");

WHEREAS, the parties entered into the existing Service Management Agreement effective on Original Agreement Date: ; and

WHEREAS, the Client requests a change to SMS service configuration and the Provider is willing to implement the requested change under the terms and conditions set forth in this Change Form.

Change Request Details

Requested Effective Date:

By checking the box below the Client hereby authorizes the Provider to implement the requested SMS change and to take necessary actions including number porting, reconfiguration, and notification to third-party carriers, subject to the terms set forth herein.

Scope of Work

The Provider will perform the services described below in accordance with applicable standards and the terms of the existing Service Management Agreement. The Scope of Work includes configuration, testing, validation, documentation of changes, and any coordination with carrier partners as necessary.

Payment Terms

The Client shall pay the Provider for the change request in accordance with the following payment terms. Unless otherwise agreed in writing, all amounts are payable in U.S. dollars and due as set forth below.

All undisputed amounts not paid when due shall bear interest at the late fee rate specified above. Client is responsible for reasonable costs of collection, including attorneys' fees for overdue payments.

Term and Termination

This Change Form becomes effective on Change Start Date: and shall continue in effect until Change End Date: , unless earlier terminated in accordance with the Service Management Agreement or as set forth below.

Either party may terminate this Change Form for material breach by the other party if such breach remains uncured for Notice Period (days): after delivery of written notice specifying the breach. Termination of this Change Form does not relieve Client of payment obligations for work performed prior to termination.

Confidentiality

The parties acknowledge that Confidential Information shared in connection with this Change Form shall be subject to the confidentiality provisions in the parties' existing Service Management Agreement. Each party shall use Confidential Information solely for performance and administration of this Change Form and shall not disclose it except as permitted under the Agreement or required by applicable law, provided the disclosing party is given prior notice where lawful and practicable.

Governing Law

This Change Form shall be governed by and construed in accordance with the laws of the State of: without regard to its conflict of laws principles.

Entire Agreement

This Change Form, together with the Service Management Agreement and any referenced documents, constitutes the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior proposals, representations, and agreements, whether written or oral, relating to the SMS change. No amendment of this Change Form shall be effective unless in writing and signed by authorized representatives of both parties.

Acknowledgments and Approvals

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