Carrier identification
Full carrier name, contact point, and MC or DOT number where applicable so the carrier is legally identifiable for billing and claims.
A complete confirmation reduces delivery disputes, speeds invoicing, and establishes who bears risk and costs during transit. It also creates a verifiable record for claims, insurance, and regulatory compliance.
Accurate confirmations improve traceability across logistics, reduce audit friction, and expedite claims handling when incidents occur.
| Field | Configuration |
|---|---|
| Required fields | BOL, carrier, pickup date, weight, declared value |
| Authentication | Email link or SMS code; stronger KBA for high-value shipments |
| Notifications | Auto-send to accounting, logistics, and carrier |
| Storage | Retain signed PDF with audit trail |
Ensure the chosen solution meets your data residency and compliance requirements before integration with billing or claims systems.
Full carrier name, contact point, and MC or DOT number where applicable so the carrier is legally identifiable for billing and claims.
Clear BOL, tracking number, or shipment reference that ties the confirmation to the carrier's transport record for tracking and claims.
Pickup and delivery dates and precise origin/destination addresses to determine transfer of custody and transit liability.
Detailed description, counts, weights, and dimensions to support rate calculation, customs clearance, and damage claims.
Agreed freight charges, accessorials, payment terms, and liability limits to avoid billing disputes.
Signed acknowledgment by authorized representative confirming acceptance, with role and date for enforceability.
Provide confirmation at pickup to establish carrier acceptance
Capture proof of delivery on arrival to limit claims
File claims per carrier terms, typically 7–90 days
Match confirmations to invoices within accounting cycle
Retention starts on execution or delivery date
Shipper prepares confirmation before pickup
Carrier records pickup and issues tracking
Authorized signer confirms acceptance and terms
Signed copy sent to finance, logistics, and stored
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Operational simplification drove adoption, reducing manual coordination.
Property moves required reliable proof of pickup and delivery.