Routing Order
Specify sequential or parallel order and any conditional branches; include deadlines for each signer and escalation rules.
A formal routing document reduces delays, ensures correct signatory order, and captures the evidence needed to verify signatures and fulfill legal retention obligations.
Routing documents are used by legal, HR, finance, and operations teams to standardize signing steps and preserve an audit trail.
Clear routing reduces rework and supports compliance with document-specific rules such as HIPAA, tax reporting, or notary and witness requirements.
Specify sequential or parallel order and any conditional branches; include deadlines for each signer and escalation rules.
Name each role (e.g., Buyer, CFO, Notary) and provide contact info, authority level, and whether a witness or notary is required.
Declare required signer verification—email, SMS code, knowledge-based ID, or higher-assurance methods for sensitive records.
Map signature, initials, dates, and typed inputs to specific signers; identify conditional fields that appear only when triggered.
List required exhibits, supporting IDs, or approvals to attach before routing begins and their accepted formats.
Record expected retention location, responsible party, and notes on notarization or RON if applicable.
| Authentication | Email link | SMS code | KBA |
|---|---|
| Routing Type | Sequential | Parallel |
| Notifications | Email reminders and escalation |
| Expiration | Set days until link expires |
| File Formats | PDF, DOCX, XLSX accepted |
Ensure recipients can open PDFs and receive authentication codes; document compatibility improves completion rates.
Record chosen integrations and accepted formats in the routing document so IT and recipients know expectations and the location of the completed records.
3–7 business days recommended
Send a reminder after 48–72 hours
Provide by Jan 31
File by Apr 15 (Form 1040)
Retain 3 years after hire or 1 year post termination
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
A broker creates a routing document to collect buyer, seller, lender, and escrow signatures
HR uses a routing sheet to collect offer acceptance, W-4, and I-9 documents