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Smart Choice Data Processing Agreement

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Smart Choice Data Processing Agreement

This Data Processing Agreement ("Agreement") is entered into as of Effective Date: by and between Data Controller: , with principal place of business at , and Data Processor: , with principal place of business at .

Recitals

WHEREAS, the Data Controller engages the Data Processor to perform certain services that require the Processing of Personal Data on behalf of the Data Controller; and

WHEREAS, the parties wish to set forth their respective rights and obligations concerning Processing of Personal Data and to ensure compliance with Applicable Data Protection Law in connection with such Processing; and

WHEREAS, the parties intend that this Agreement govern the Processing of Personal Data as required by Applicable Law.

NOW THEREFORE, in consideration of the mutual covenants herein, the parties agree as follows:

1. Definitions

1.1. "Applicable Law" means data protection and privacy laws applicable to the Processing of Personal Data under this Agreement, as amended from time to time.

1.2. "Personal Data" means any information relating to an identified or identifiable natural person that is Processed under this Agreement.

1.3. "Processing" has the meaning given in Applicable Law and includes any operation performed upon Personal Data.

2. Subject Matter, Duration and Purpose of Processing

2.1. Subject matter of Processing:

2.2. Nature and purpose of Processing:

2.3. Duration of Processing: Processing shall commence on the Effective Date and shall continue for the period necessary to provide the services described above or until termination of the underlying services agreement, whichever occurs first, subject to any retention obligations under Applicable Law. Retention period or criteria:

3. Categories of Personal Data and Data Subjects

3.1. Types of Personal Data: The Processor may Process Personal Data including, without limitation:

3.2. Categories of Data Subjects: The Personal Data concerns the following categories of Data Subjects:

4. Controller Instructions and Processor Obligations

4.1. The Processor shall Process Personal Data only on documented instructions from the Controller, including with regard to transfers of Personal Data to a third country or an international organization, unless required to do so by Applicable Law.

4.2. The Processor shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including measures designed to: (a) ensure ongoing confidentiality, integrity, availability and resilience of Processing systems; (b) restore availability and access to Personal Data in a timely manner after an incident; and (c) regularly test, assess and evaluate the effectiveness of such measures. Technical and organizational measures:

4.3. Confidentiality: The Processor shall ensure that persons authorized to Process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

5. Subprocessing

5.1. The Controller:

5.2. Where subcontracting is authorized, the Processor shall impose on each Subprocessor obligations substantially the same as those imposed on the Processor in this Agreement and remain fully liable to the Controller for the acts and omissions of the Subprocessor. Approved Subprocessors (list or attach):

6. Security Incident and Breach Notification

6.1. The Processor shall notify the Controller without undue delay and, where feasible, within hours after becoming aware of a Security Incident that affects Personal Data. The Processor's notification shall contain details of the nature of the incident, categories and approximate number of Data Subjects and records concerned, likely consequences, and measures taken or proposed to address the incident.

6.2. The Processor shall cooperate with the Controller in investigating and mitigating any Security Incident and shall provide reasonable assistance as required by Applicable Law.

7. Data Subject Rights

7.1. The Processor shall, taking into account the nature of the Processing, assist the Controller by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of the Controller's obligation to respond to requests for exercising Data Subject rights under Applicable Law.

8. Audit and Inspection

8.1. The Processor shall make available to the Controller all information necessary to demonstrate compliance with the obligations laid down in this Agreement and allow for and contribute to audits, including inspections, conducted by the Controller or an auditor mandated by the Controller. Required notice period for audits:

9. International Transfers

9.1. The Processor may transfer Personal Data to recipients in countries outside the Controller's jurisdiction only where Controller has provided appropriate documented instructions and where suitable safeguards are in place in accordance with Applicable Law. Transfers permitted:

9.2. Where transfers are required, the Processor shall implement and maintain appropriate transfer mechanisms and document them here:

10. Return or Deletion of Personal Data

10.1. Upon termination or expiry of the underlying services agreement, the Processor shall, at the choice of the Controller, return all Personal Data to the Controller and delete existing copies, or securely delete and certify deletion of Personal Data. Controller choice:

11. Liability and Indemnification

11.1. Each party shall be liable for its own breach of this Agreement and Applicable Law. The Processor shall indemnify the Controller for losses arising from Processor's breach of its obligations under this Agreement, including breaches resulting from unauthorized Processing, failure to implement required security measures, or failure to notify the Controller of a Security Incident in accordance with this Agreement, except to the extent such losses result from the Controller's instructions or breach.

12. Confidentiality

12.1. The Processor shall treat all Personal Data and any other confidential information received from the Controller as confidential and shall not disclose such information except as necessary to perform the services or as required by Applicable Law.

13. Notices

14. Governing Law; Entire Agreement; Severability

14.1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of , without regard to its conflict of laws principles.

14.2. Entire Agreement: This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements and understandings.

14.3. Severability: If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be severed and the remainder shall continue in full force and effect.

15. Amendments; Waiver; Counterparts

15.1. No amendment to this Agreement shall be effective unless in writing and signed by authorized representatives of both parties. No failure or delay by either party in exercising any right shall constitute a waiver of that right.

15.2. This Agreement may be executed in counterparts, each of which shall be deemed an original and together shall constitute one and the same instrument.

16. Additional Administrative Information

The parties acknowledge that they have read and understood this Agreement and agree to be bound by its terms. Authorized signatories for each party are provided below.

Controller:

By:

Date:

Processor:

By:

Date:

Enter text✕

What the Smart Choice Data Processing Agreement Is

The Smart Choice Data Processing Agreement (DPA) is a contractual addendum that defines how a data processor will handle personal data on behalf of a data controller. It documents processing purpose, legal basis, categories of personal data, security measures, subprocessor use, audit rights, breach notification timelines, and obligations at contract end. For U.S. organizations it clarifies roles under ESIGN/UETA for electronic execution and records, and supports compliance with HIPAA, state privacy laws, and cross-border transfer requirements when applicable.

Why Use a Smart Choice Data Processing Agreement

A clear DPA reduces compliance risk, sets security expectations, allocates liability, and documents responsibilities for breach response and audits. It provides proof of contracted safeguards required by HIPAA, sector rules, and many privacy frameworks.

Why Use a Smart Choice Data Processing Agreement

Who Typically Prepares and Signs This Agreement

Different teams and organizations need a DPA at contract formation or when processing begins.

  • Legal and compliance teams responsible for contractual language and regulatory alignment.
  • IT and security teams who verify technical controls and provide evidence of safeguards.
  • Vendors and subprocessors that process customer personal data on behalf of the controller.

The document is used across procurement, legal, IT, and by third-party vendors to formalize data-handling obligations.

Step-by-Step: Completing the Smart Choice Data Processing Agreement

Follow these sequential steps to populate, review, and execute the DPA correctly.

  • 01
    Collect Details: Identify controller/processor legal names and contact points.
  • 02
    Define Scope: List data categories, processing purposes, duration, and recipients.
  • 03
    Specify Controls: Describe security measures, breach procedures, and audit rights.
  • 04
    Sign & Store: Execute by all parties and retain a certified copy.

How to Configure the Electronic Workflow

Recommended settings for secure digital completion and auditability.

Field Configuration
Signing Order Specify controller first, processor second for role clarity.
Authentication Use email plus SMS OTP or stronger for processor signers.
Audit Trail Enable full audit with timestamps, IP, and action logs.
Retention Configure signed PDF retention and export for legal holds.

Technical Considerations for eSigning and Storage

Ensure the chosen platform supports required security, authentication, and storage controls before signing.

  • Authentication: Multi-factor options required for sensitive records.
  • Integrations: Connectors for Salesforce, NetSuite, and Google Workspace.
  • Export Formats: PDF/A with audit trail for evidentiary needs.

Typical Digital Execution Flow

A standard online signing sequence to minimize friction and preserve evidentiary records.

  • Upload Document: Add the DPA and any exhibits to the platform.
  • Place Fields: Insert signature, date, and initial fields for each signer.
  • Authenticate Signers: Use email link plus OTP or KBA when required.
  • Complete Signing: Platform records audit trail and issues signed copies.

Core Elements to Include in a Professional DPA

A complete DPA combines legal, technical, and operational clauses to manage privacy and security risk across the contract lifecycle.

Data Categories

Identify types of personal data processed (e.g., identifiers, payment data, health information). Clear categorization limits scope and aligns obligations with applicable law.

Processing Purpose

State allowed processing activities and restrictions. Purpose limitation prevents unauthorized secondary uses and supports lawful basis documentation.

Security Controls

Specify technical and organizational measures such as encryption (AES‑256), TLS in transit, access control, monitoring, and vulnerability management.

Subprocessor Policy

Require notice or consent for subprocessors, impose equivalent obligations, and permit audits to verify compliance and contractual flow‑down.

Breach Notification

Set timelines and notification content for incidents, including immediate notification of unauthorized access and cooperation obligations for investigation.

Data Return or Deletion

Define post‑termination handling: return, secure deletion methods, certification of destruction, and timelines to meet retention rules.

Security and Compliance Checklist

Encryption: AES-256 at rest
Transport Security: TLS 1.2/1.3
Audit Controls: Detailed action logs
Certifications: SOC 2 Type II
Privacy Frameworks: GDPR compliance options
Health Data: HIPAA BAA required

Common Preparation Pitfalls to Avoid

  • Leaving subprocessors undefined or omitting a change-notification process can create compliance gaps and surprise audit findings.
  • Vague data categories like 'all personal information' hinder legal defense and may be challenged by regulators or data subjects.
  • Failing to align breach notification timelines with HIPAA or sector rules risks statutory penalties and delayed incident response.
  • Using inconsistent party names or dates across exhibits and the main contract can create ambiguity about which obligations apply.

Consequences of an Inaccurate or Missing DPA

Regulatory Fines: Civil penalties possible
Contract Liability: Indemnity and damages
Operational Disruption: Suspension of data flows
Tax Reporting Risk: Incorrect filings affect compliance
Loss of Trust: Customer reputational harm
I-9 Penalties: Paperwork fines apply

Common eSignature Vendors and Pricing for DPA Execution

Comparison of representative vendor starting prices and common capability indicators; signNow is listed first per site standard.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently Asked Questions

Answers to common questions about completing, signing, and enforcing the Smart Choice Data Processing Agreement.


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